TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
JVance1111 from
Easy to Use
Super Easy to Use. For taxes, it was relatively painless.
Date published: 2022-02-18
Rated 4 out of 5 by
DONNA 1954 from
OK
OK, I WOULD USE TURBO TAX AGAIN. PRETTY EASY NOT SURE IF I GOT MOST MONEY OR CREDITS.
Date published: 2022-02-18
Rated 5 out of 5 by
nookyl from
First time Turbotax user
This is my first time using turbotax. It was easy and well instructed how to do my taxes, steps were given to me without any problem.
Date published: 2022-02-18
Rated 5 out of 5 by
Mb8888888 from
So easy
Made it so easy with having all my information from last year!
Date published: 2022-02-18
Rated 5 out of 5 by
Gab223 from
I love turbotax
Very communicative, respectful, fast, and thorough.
Date published: 2022-02-18
Rated 5 out of 5 by
Kaybellhaybell from
Love love love turbo tax
Turbo tax is always super easy to use! Quick process
Date published: 2022-02-18
Rated 5 out of 5 by
MandaMel from
LOVED the live help feature from the specialist
I had a lot of life changes last year that impacted my taxes, so I felt a little overwhelmed going into the process. I was easily able to talk to a tax specialist who helped clearly walk me through the process and answer all my questions. Julia was the specialist I spoke with and she was kind, helpful and incredibly knowledgeable! I felt comfortable and secure about my taxes after working with her.
Date published: 2022-02-18
Rated 2 out of 5 by
Giselle Sues from
NOT Financially Fair to Covid related Unemployed!
NOT Financially Fair to Covid related Unemployed Individuals! Very Low Only income of EDD UI $16,065 yet still forced to use & pay for TT's Deluxe Version just because of EDD UI1099-G form, is totally unfair & taking advantage of those severely struggling financially!! Had to pay $80 to file for only $16K UI funds. TurboTax should've offered covid impacted deep discounts! Or at least a covid impacted discount version! At least offer a rebate!!
Date published: 2022-02-18
Rated 5 out of 5 by
JimBina from
TurboTax Online process was easy!
TurboTax process had step by step instructions and helpful tips along the way. In addition, the Live Expert I engaged with via Chat was very helpful and patient in answering my question. It was a great experience.
Date published: 2022-02-18
Rated 5 out of 5 by
Ed 66 from
Excellent program
I was having an issue with a couple of forms, I used the chat option. Ansley was perfect! Worked through the problem. Taxes DONE’
All TurboTax® Offerings Reviews - Page 14623
Date published: 2022-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JVance1111 from
Easy to Use
Super Easy to Use. For taxes, it was relatively painless.
Date published: 2022-02-18
Rated 4 out of 5 by
DONNA 1954 from
OK
OK, I WOULD USE TURBO TAX AGAIN. PRETTY EASY NOT SURE IF I GOT MOST MONEY OR CREDITS.
Date published: 2022-02-18
Rated 5 out of 5 by
nookyl from
First time Turbotax user
This is my first time using turbotax. It was easy and well instructed how to do my taxes, steps were given to me without any problem.
Date published: 2022-02-18
Rated 5 out of 5 by
Mb8888888 from
So easy
Made it so easy with having all my information from last year!
Date published: 2022-02-18
Rated 5 out of 5 by
Gab223 from
I love turbotax
Very communicative, respectful, fast, and thorough.
Date published: 2022-02-18
Rated 5 out of 5 by
Kaybellhaybell from
Love love love turbo tax
Turbo tax is always super easy to use! Quick process
Date published: 2022-02-18
Rated 5 out of 5 by
MandaMel from
LOVED the live help feature from the specialist
I had a lot of life changes last year that impacted my taxes, so I felt a little overwhelmed going into the process. I was easily able to talk to a tax specialist who helped clearly walk me through the process and answer all my questions. Julia was the specialist I spoke with and she was kind, helpful and incredibly knowledgeable! I felt comfortable and secure about my taxes after working with her.
Date published: 2022-02-18
Rated 2 out of 5 by
Giselle Sues from
NOT Financially Fair to Covid related Unemployed!
NOT Financially Fair to Covid related Unemployed Individuals! Very Low Only income of EDD UI $16,065 yet still forced to use & pay for TT's Deluxe Version just because of EDD UI1099-G form, is totally unfair & taking advantage of those severely struggling financially!! Had to pay $80 to file for only $16K UI funds. TurboTax should've offered covid impacted deep discounts! Or at least a covid impacted discount version! At least offer a rebate!!
Date published: 2022-02-18
Rated 5 out of 5 by
JimBina from
TurboTax Online process was easy!
TurboTax process had step by step instructions and helpful tips along the way. In addition, the Live Expert I engaged with via Chat was very helpful and patient in answering my question. It was a great experience.
Date published: 2022-02-18
Rated 5 out of 5 by
Ed 66 from
Excellent program
I was having an issue with a couple of forms, I used the chat option. Ansley was perfect! Worked through the problem. Taxes DONE’
All TurboTax® Offerings Reviews - Page 14623
Date published: 2022-02-18