TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to Use Super Easy to Use. For taxes, it was relatively painless.
Date published: 2022-02-18
Rated 4 out of 5 by from OK OK, I WOULD USE TURBO TAX AGAIN. PRETTY EASY NOT SURE IF I GOT MOST MONEY OR CREDITS.
Date published: 2022-02-18
Rated 5 out of 5 by from First time Turbotax user This is my first time using turbotax. It was easy and well instructed how to do my taxes, steps were given to me without any problem.
Date published: 2022-02-18
Rated 5 out of 5 by from So easy Made it so easy with having all my information from last year!
Date published: 2022-02-18
Rated 5 out of 5 by from I love turbotax Very communicative, respectful, fast, and thorough.
Date published: 2022-02-18
Rated 5 out of 5 by from Love love love turbo tax Turbo tax is always super easy to use! Quick process
Date published: 2022-02-18
Rated 5 out of 5 by from LOVED the live help feature from the specialist I had a lot of life changes last year that impacted my taxes, so I felt a little overwhelmed going into the process. I was easily able to talk to a tax specialist who helped clearly walk me through the process and answer all my questions. Julia was the specialist I spoke with and she was kind, helpful and incredibly knowledgeable! I felt comfortable and secure about my taxes after working with her.
Date published: 2022-02-18
Rated 2 out of 5 by from NOT Financially Fair to Covid related Unemployed! NOT Financially Fair to Covid related Unemployed Individuals! Very Low Only income of EDD UI $16,065 yet still forced to use & pay for TT's Deluxe Version just because of EDD UI1099-G form, is totally unfair & taking advantage of those severely struggling financially!! Had to pay $80 to file for only $16K UI funds. TurboTax should've offered covid impacted deep discounts! Or at least a covid impacted discount version! At least offer a rebate!!
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax Online process was easy! TurboTax process had step by step instructions and helpful tips along the way. In addition, the Live Expert I engaged with via Chat was very helpful and patient in answering my question. It was a great experience.
Date published: 2022-02-18
Rated 5 out of 5 by from Excellent program I was having an issue with a couple of forms, I used the chat option. Ansley was perfect! Worked through the problem. Taxes DONE’
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 14623
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from Easy to Use Super Easy to Use. For taxes, it was relatively painless.
Date published: 2022-02-18
Rated 4 out of 5 by from OK OK, I WOULD USE TURBO TAX AGAIN. PRETTY EASY NOT SURE IF I GOT MOST MONEY OR CREDITS.
Date published: 2022-02-18
Rated 5 out of 5 by from First time Turbotax user This is my first time using turbotax. It was easy and well instructed how to do my taxes, steps were given to me without any problem.
Date published: 2022-02-18
Rated 5 out of 5 by from So easy Made it so easy with having all my information from last year!
Date published: 2022-02-18
Rated 5 out of 5 by from I love turbotax Very communicative, respectful, fast, and thorough.
Date published: 2022-02-18
Rated 5 out of 5 by from Love love love turbo tax Turbo tax is always super easy to use! Quick process
Date published: 2022-02-18
Rated 5 out of 5 by from LOVED the live help feature from the specialist I had a lot of life changes last year that impacted my taxes, so I felt a little overwhelmed going into the process. I was easily able to talk to a tax specialist who helped clearly walk me through the process and answer all my questions. Julia was the specialist I spoke with and she was kind, helpful and incredibly knowledgeable! I felt comfortable and secure about my taxes after working with her.
Date published: 2022-02-18
Rated 2 out of 5 by from NOT Financially Fair to Covid related Unemployed! NOT Financially Fair to Covid related Unemployed Individuals! Very Low Only income of EDD UI $16,065 yet still forced to use & pay for TT's Deluxe Version just because of EDD UI1099-G form, is totally unfair & taking advantage of those severely struggling financially!! Had to pay $80 to file for only $16K UI funds. TurboTax should've offered covid impacted deep discounts! Or at least a covid impacted discount version! At least offer a rebate!!
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax Online process was easy! TurboTax process had step by step instructions and helpful tips along the way. In addition, the Live Expert I engaged with via Chat was very helpful and patient in answering my question. It was a great experience.
Date published: 2022-02-18
Rated 5 out of 5 by from Excellent program I was having an issue with a couple of forms, I used the chat option. Ansley was perfect! Worked through the problem. Taxes DONE’
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 14623