TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Pretty Good It was more expensive this year. I will start looking for another system next year.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use. They walk you through everything so it is simple to use. They also have explanations at each step if you need more information.
Date published: 2022-04-16
Rated 5 out of 5 by from everything was easy. First time doing this alone. I'm not sure if everything is right but i did what it says.
Date published: 2022-04-16
Rated 1 out of 5 by from So much for free. I dislike this platform. It's a waste of money to pay $10 in taxes if I pay via card or $39 to deduct from my return.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax should be called easy tax On the last minute, i faced an issue and an expert (Steve) called me and solved it in 5 mins. with improved connectivity, we do not have to enter any data about any income, which makes our life very easy.
Date published: 2022-04-16
Rated 1 out of 5 by from Very Annoying! I don't like TurboTax continually bothering me while I'm trying to do my taxes. You already make money for some lame software you have to tweak with no customer service interaction, quit bothering me! If I say NO I DON'T WANT YOUR EXTRAS, learn to take the NO! Same with trying to link me to Intuit to further aggregate and sell my data. I told you NO once and had to sign a form about it, THEN YOU ASK ME AGAIN?!? I'm giving TurboTax 1 last chance before I say bye forever and pay someone to do it for me. Hopefully you realize that you're providing a PAID SERVICE, not something free that you get to spam advertisements and weasel sellable information from.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is the best! I have been using Turbo Tax for several years now and will continue to do so. I like the step by step guides all the way through. Saves a lot of time. I love it!
Date published: 2022-04-16
Rated 5 out of 5 by from Great!!!!!!!! I was able to talk to a person with questions. It did not take long.
Date published: 2022-04-16
Rated 1 out of 5 by from It is worst than online experiance It is the worst when you buy the CD. Data was not able to export.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to use. Sad that Prices went up so much I've filed my taxes using turbo tax for a lot of years. I loved that is was easy, reliable, and affordable for a teacher. The past couple of years the cost has gone up $20 or $30 since I originally started using the program. It really shouldn't cost this much for a 1040EZ tax return. I don't have complicated tax situations. Otherwise the program is really easy and convenient to use. I wish there was some adjusted payment to take into account that some people live paycheck to paycheck even when we are working as professionals.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1463
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty Good It was more expensive this year. I will start looking for another system next year.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use. They walk you through everything so it is simple to use. They also have explanations at each step if you need more information.
Date published: 2022-04-16
Rated 5 out of 5 by from everything was easy. First time doing this alone. I'm not sure if everything is right but i did what it says.
Date published: 2022-04-16
Rated 1 out of 5 by from So much for free. I dislike this platform. It's a waste of money to pay $10 in taxes if I pay via card or $39 to deduct from my return.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax should be called easy tax On the last minute, i faced an issue and an expert (Steve) called me and solved it in 5 mins. with improved connectivity, we do not have to enter any data about any income, which makes our life very easy.
Date published: 2022-04-16
Rated 1 out of 5 by from Very Annoying! I don't like TurboTax continually bothering me while I'm trying to do my taxes. You already make money for some lame software you have to tweak with no customer service interaction, quit bothering me! If I say NO I DON'T WANT YOUR EXTRAS, learn to take the NO! Same with trying to link me to Intuit to further aggregate and sell my data. I told you NO once and had to sign a form about it, THEN YOU ASK ME AGAIN?!? I'm giving TurboTax 1 last chance before I say bye forever and pay someone to do it for me. Hopefully you realize that you're providing a PAID SERVICE, not something free that you get to spam advertisements and weasel sellable information from.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is the best! I have been using Turbo Tax for several years now and will continue to do so. I like the step by step guides all the way through. Saves a lot of time. I love it!
Date published: 2022-04-16
Rated 5 out of 5 by from Great!!!!!!!! I was able to talk to a person with questions. It did not take long.
Date published: 2022-04-16
Rated 1 out of 5 by from It is worst than online experiance It is the worst when you buy the CD. Data was not able to export.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to use. Sad that Prices went up so much I've filed my taxes using turbo tax for a lot of years. I loved that is was easy, reliable, and affordable for a teacher. The past couple of years the cost has gone up $20 or $30 since I originally started using the program. It really shouldn't cost this much for a 1040EZ tax return. I don't have complicated tax situations. Otherwise the program is really easy and convenient to use. I wish there was some adjusted payment to take into account that some people live paycheck to paycheck even when we are working as professionals.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1463