TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Wonderful Service We had problems with some forms but worked with CPA Jamie who was beyond wonderful! He was calm, patient, thoughtful and knowledgeable. He resolved or issues, reviewed our return and we filed it.
Date published: 2021-02-18
Rated 4 out of 5 by from Great! It is easy to file my taxes online. I’ve been with Turbo tax for years.
Date published: 2021-02-18
Rated 5 out of 5 by from Worked great for ME!! very tech-friendly program, explains each step in detail, very easy to use.
Date published: 2021-02-18
Rated 5 out of 5 by from Best company to rely for tax filing Very Good product. Provides guidance in all aspects. No confusion with any options
Date published: 2021-02-18
Rated 5 out of 5 by from Have been using Turbo Tax many years. Turbo Tax just keeps getting better with each passing year. I always look forward to seeing the improvements. With Turbo Tax I almost enjoy competing my returns.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome It was easy to do the forms. Very helpful and easy to move through
Date published: 2021-02-18
Rated 5 out of 5 by from TURBOTAX IS WONDERFUL GREAT EXPERINCE I WOULD SURLY REFERRED TO FRIEND I KNOW
Date published: 2021-02-18
Rated 2 out of 5 by from On line support not so great I tried to ask questions but was never able to speak with anyone. Wait times were terrible and getting past the computer generated questions on the phone was beyond frustrating. I paid for help and didn't get any.
Date published: 2021-02-18
Rated 2 out of 5 by from Do NOT like the new version of Turbo Tax The new way Turbo Tax is set up is NOT user friendly at all. I am kind of upset after using this app for 6 years or so now. It is now very difficult to go back and edit things specifically. This makes it very confusing. Also when I click fix issue or fix returns it loops me in a circle to where I just keep continuing without fixing or changing anything. I do not know if it is because yall want people to use the help and pay for an upgrade or what by making it more difficult but I have always paid minimum payments to use this app and now I am frustrated and will probably not use them next year.
Date published: 2021-02-18
Rated 4 out of 5 by from Only issue My state got rejected and it said I needed to update my software ?
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14612
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Wonderful Service We had problems with some forms but worked with CPA Jamie who was beyond wonderful! He was calm, patient, thoughtful and knowledgeable. He resolved or issues, reviewed our return and we filed it.
Date published: 2021-02-18
Rated 4 out of 5 by from Great! It is easy to file my taxes online. I’ve been with Turbo tax for years.
Date published: 2021-02-18
Rated 5 out of 5 by from Worked great for ME!! very tech-friendly program, explains each step in detail, very easy to use.
Date published: 2021-02-18
Rated 5 out of 5 by from Best company to rely for tax filing Very Good product. Provides guidance in all aspects. No confusion with any options
Date published: 2021-02-18
Rated 5 out of 5 by from Have been using Turbo Tax many years. Turbo Tax just keeps getting better with each passing year. I always look forward to seeing the improvements. With Turbo Tax I almost enjoy competing my returns.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome It was easy to do the forms. Very helpful and easy to move through
Date published: 2021-02-18
Rated 5 out of 5 by from TURBOTAX IS WONDERFUL GREAT EXPERINCE I WOULD SURLY REFERRED TO FRIEND I KNOW
Date published: 2021-02-18
Rated 2 out of 5 by from On line support not so great I tried to ask questions but was never able to speak with anyone. Wait times were terrible and getting past the computer generated questions on the phone was beyond frustrating. I paid for help and didn't get any.
Date published: 2021-02-18
Rated 2 out of 5 by from Do NOT like the new version of Turbo Tax The new way Turbo Tax is set up is NOT user friendly at all. I am kind of upset after using this app for 6 years or so now. It is now very difficult to go back and edit things specifically. This makes it very confusing. Also when I click fix issue or fix returns it loops me in a circle to where I just keep continuing without fixing or changing anything. I do not know if it is because yall want people to use the help and pay for an upgrade or what by making it more difficult but I have always paid minimum payments to use this app and now I am frustrated and will probably not use them next year.
Date published: 2021-02-18
Rated 4 out of 5 by from Only issue My state got rejected and it said I needed to update my software ?
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14612