TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Live Help worth evrey dime! I had to use live help twice this year with COVID-19 added forms and issues were quickly resolved with these agents.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome Service I spoke to a live specialist that helped me resolve the issue I had.
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent Great experience, easy to work through and most from program
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo TAX Easy to use, Easy to use, Easy to use, Easy to use
Date published: 2021-02-18
Rated 5 out of 5 by from Customer easy Move smoothly through various levels of information quickly and efficiently.
Date published: 2021-02-18
Rated 5 out of 5 by from very good Need some help with an expert. It was simple and fast
Date published: 2021-02-18
Rated 5 out of 5 by from 6th Year using Turbo! I love Turbo Tax and it actually makes you feel good doing your own taxes. I love how its set up and moves you along in a positive, easy-to-understand way. The people available to live chat are so helpful. Feels really futuristic when they share your screen with you and are able to guide you from afar. Thanks Turbo Tax
Date published: 2021-02-18
Rated 2 out of 5 by from Turbotax keeps making mistakes Several times I have followed the exact same process to file my taxes and now for the second time in a few years I had been told by the government that my taxes were done wrong, then I suddenly owed more money. TurboTax needs to be better and get it right the first time.
Date published: 2021-02-18
Rated 3 out of 5 by from decent service Overall the service is well put together. My only issue is that the wording in some windows is a bit confusing to me not being a tax expert. Would be helpful if the wording wasn't as lawyerish and was written more for the lay person.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy and Stress Free! I've been using TurboTax for a few years now and I love it. Simple, nice easy steps, and keeps all my information in one place.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14609
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Live Help worth evrey dime! I had to use live help twice this year with COVID-19 added forms and issues were quickly resolved with these agents.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome Service I spoke to a live specialist that helped me resolve the issue I had.
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent Great experience, easy to work through and most from program
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo TAX Easy to use, Easy to use, Easy to use, Easy to use
Date published: 2021-02-18
Rated 5 out of 5 by from Customer easy Move smoothly through various levels of information quickly and efficiently.
Date published: 2021-02-18
Rated 5 out of 5 by from very good Need some help with an expert. It was simple and fast
Date published: 2021-02-18
Rated 5 out of 5 by from 6th Year using Turbo! I love Turbo Tax and it actually makes you feel good doing your own taxes. I love how its set up and moves you along in a positive, easy-to-understand way. The people available to live chat are so helpful. Feels really futuristic when they share your screen with you and are able to guide you from afar. Thanks Turbo Tax
Date published: 2021-02-18
Rated 2 out of 5 by from Turbotax keeps making mistakes Several times I have followed the exact same process to file my taxes and now for the second time in a few years I had been told by the government that my taxes were done wrong, then I suddenly owed more money. TurboTax needs to be better and get it right the first time.
Date published: 2021-02-18
Rated 3 out of 5 by from decent service Overall the service is well put together. My only issue is that the wording in some windows is a bit confusing to me not being a tax expert. Would be helpful if the wording wasn't as lawyerish and was written more for the lay person.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy and Stress Free! I've been using TurboTax for a few years now and I love it. Simple, nice easy steps, and keeps all my information in one place.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14609