TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from More Complicated Form was more complicated and confusing than ever before. Wasn't even sure, on occasion, what information they were asking. Also, repeated pages several times asking to input information multiple times.
Date published: 2023-02-12
Rated 5 out of 5 by from It’s Awesome! It’s my first time filling my own taxes and I feel like I did great. I love it
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax Convenience Using Turbo Tax was very easy to file my taxes. Easy to follow. Step by step instructions and even help if you need it. All for free.
Date published: 2023-02-12
Rated 1 out of 5 by from "Oops" is so helpful...NOT! I've used this program for many years. This is the first time when I clicked on help for explanation or clarification, there was none. Loved the "Oops" though cause that was helpful and didn't upset me at all while I was trying to maneuver my entries.
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax is the way to get your taxes done fast. Easy to use. Fast and efficient turbo tax makes it easy and simple
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax 2022 Preparation for the Pohls Expert help was great, and we needed to use it a few times because it was not always easy to figure out what we were doing wrong.
Date published: 2023-02-12
Rated 5 out of 5 by from Easy to file done in 2 hours after gathering all the 1099s and other income and expense data.
Date published: 2023-02-12
Rated 5 out of 5 by from User friendly site, great customer support It was my first time using TurboTax and Karyn that helped me through the chat was absolutely amazing. She answered all my questions and I felt confidant to finish the process by myself. The site is user friendly and it's easy to fill out the forms. 10/10 would recommend and will use the TurboTax again next year!
Date published: 2023-02-12
Rated 5 out of 5 by from TurboTax is so easy!!! The whole process took me less than 30 min. My returns came back in record time. I will continue to use TurboTax!!!
Date published: 2023-02-12
Rated 4 out of 5 by from confusing terminology, implies must purchase plan confusing terminology and page labels implying more must be done than is actually needed like the free basic filing requires an upgrade to a plan and having to click label to continue filing process that is not clear - confusing and ads unnecessary delay and confusion.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14607
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from More Complicated Form was more complicated and confusing than ever before. Wasn't even sure, on occasion, what information they were asking. Also, repeated pages several times asking to input information multiple times.
Date published: 2023-02-12
Rated 5 out of 5 by from It’s Awesome! It’s my first time filling my own taxes and I feel like I did great. I love it
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax Convenience Using Turbo Tax was very easy to file my taxes. Easy to follow. Step by step instructions and even help if you need it. All for free.
Date published: 2023-02-12
Rated 1 out of 5 by from "Oops" is so helpful...NOT! I've used this program for many years. This is the first time when I clicked on help for explanation or clarification, there was none. Loved the "Oops" though cause that was helpful and didn't upset me at all while I was trying to maneuver my entries.
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax is the way to get your taxes done fast. Easy to use. Fast and efficient turbo tax makes it easy and simple
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax 2022 Preparation for the Pohls Expert help was great, and we needed to use it a few times because it was not always easy to figure out what we were doing wrong.
Date published: 2023-02-12
Rated 5 out of 5 by from Easy to file done in 2 hours after gathering all the 1099s and other income and expense data.
Date published: 2023-02-12
Rated 5 out of 5 by from User friendly site, great customer support It was my first time using TurboTax and Karyn that helped me through the chat was absolutely amazing. She answered all my questions and I felt confidant to finish the process by myself. The site is user friendly and it's easy to fill out the forms. 10/10 would recommend and will use the TurboTax again next year!
Date published: 2023-02-12
Rated 5 out of 5 by from TurboTax is so easy!!! The whole process took me less than 30 min. My returns came back in record time. I will continue to use TurboTax!!!
Date published: 2023-02-12
Rated 4 out of 5 by from confusing terminology, implies must purchase plan confusing terminology and page labels implying more must be done than is actually needed like the free basic filing requires an upgrade to a plan and having to click label to continue filing process that is not clear - confusing and ads unnecessary delay and confusion.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14607