TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Very helpful Good customer service, prompt help and knowledgeable personnel.
Date published: 2022-04-26
Rated 4 out of 5 by from Turbo Tax is very slow to load Turbo Tax is a good program to do taxes, just wish that there was an option to skip updates when I open the program. Don't always need updates, (taxes were filed just needed to print), quite bothersome
Date published: 2022-04-26
Rated 5 out of 5 by from Awesome Easy filing for anyone. Love being able to do my own taxes
Date published: 2022-04-26
Rated 5 out of 5 by from Spit on my!?! Oh yes. Turbo tax is the way to go!! The forms are simple the questions are easy and it helps you figure out exactly what you need without having to go into an office.
Date published: 2022-04-26
Rated 5 out of 5 by from Love Turbo TAx First time using Turbo Tax Live Expert. Since my work status changed this year as well as working in multiple states I was nervous. My tax expert quailed all my woes
Date published: 2022-04-26
Rated 1 out of 5 by from Terrible! I had used T T for years and last and this year it is terible! I filed 4 times and each time it was rejected. The IP Pin was not included but the program allowes you to file without it - only to be rejected. Moreover, data from investement banks cannot be imported any more and has to be manually entered. I'm never using Turbo Tax again! I would have saved hours doing it on paper forms. TERRIBLE!
Date published: 2022-04-26
Rated 5 out of 5 by from Easy to use and understand and responsive! Easy to use and understand and responsive! Been using for years, highly recommend.
Date published: 2022-04-26
Rated 5 out of 5 by from Fast and Easy Fantastic app. I was able to complete everything I needed to from my phone.
Date published: 2022-04-26
Rated 5 out of 5 by from Great Experience I used the TurboTax Live Full Service Premier. I had a rough year this year and John was fantastic. He explained everything to me and made the process painless.
Date published: 2022-04-26
Rated 1 out of 5 by from Unreal hassle Portia and Laura were great but OMG you deleted everything I had the first time I tried to file?! And all because there was confusion resulting from me having 2 accounts, after I called and asked you to merge them because I KNEW this was going to cause confusion. Unbelievable. I ended up having to pay TWICE. I will never use Turbo Tax again and I will not recommend it to anyone. In fact, I will steer them away. Far away!
Date published: 2022-04-26
All TurboTax® Offerings Reviews - Page 147
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very helpful Good customer service, prompt help and knowledgeable personnel.
Date published: 2022-04-26
Rated 4 out of 5 by from Turbo Tax is very slow to load Turbo Tax is a good program to do taxes, just wish that there was an option to skip updates when I open the program. Don't always need updates, (taxes were filed just needed to print), quite bothersome
Date published: 2022-04-26
Rated 5 out of 5 by from Awesome Easy filing for anyone. Love being able to do my own taxes
Date published: 2022-04-26
Rated 5 out of 5 by from Spit on my!?! Oh yes. Turbo tax is the way to go!! The forms are simple the questions are easy and it helps you figure out exactly what you need without having to go into an office.
Date published: 2022-04-26
Rated 5 out of 5 by from Love Turbo TAx First time using Turbo Tax Live Expert. Since my work status changed this year as well as working in multiple states I was nervous. My tax expert quailed all my woes
Date published: 2022-04-26
Rated 1 out of 5 by from Terrible! I had used T T for years and last and this year it is terible! I filed 4 times and each time it was rejected. The IP Pin was not included but the program allowes you to file without it - only to be rejected. Moreover, data from investement banks cannot be imported any more and has to be manually entered. I'm never using Turbo Tax again! I would have saved hours doing it on paper forms. TERRIBLE!
Date published: 2022-04-26
Rated 5 out of 5 by from Easy to use and understand and responsive! Easy to use and understand and responsive! Been using for years, highly recommend.
Date published: 2022-04-26
Rated 5 out of 5 by from Fast and Easy Fantastic app. I was able to complete everything I needed to from my phone.
Date published: 2022-04-26
Rated 5 out of 5 by from Great Experience I used the TurboTax Live Full Service Premier. I had a rough year this year and John was fantastic. He explained everything to me and made the process painless.
Date published: 2022-04-26
Rated 1 out of 5 by from Unreal hassle Portia and Laura were great but OMG you deleted everything I had the first time I tried to file?! And all because there was confusion resulting from me having 2 accounts, after I called and asked you to merge them because I KNEW this was going to cause confusion. Unbelievable. I ended up having to pay TWICE. I will never use Turbo Tax again and I will not recommend it to anyone. In fact, I will steer them away. Far away!
Date published: 2022-04-26
All TurboTax® Offerings Reviews - Page 147