TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is AWESOME!!! TurboTax is so fast, easy, and efficient. I have tried others but was disappointed and will only use TurboTax forever.
Date published: 2021-02-19
Rated 4 out of 5 by from TuboTax has always been there every year I feel confident year after year. This year was the first time we had a problem with the CA not being excepted, and TT notified me and told me to get into it and they automatically had the updates I needed and I was able to resubmit without to much extra effort.
Date published: 2021-02-19
Rated 1 out of 5 by from Surprise Fees Way to give me deductions and wait until the absolute last minute to let me know that you're going to charge me some surprise fees!? Why? Because I earned a life time learner's tax deduction that wasn't actually applied to my federal refund! Y'all are the worst, I'm glad I turn to you to wring out my wallet. ily
Date published: 2021-02-19
Rated 5 out of 5 by from Easy Tax Program Very easy to use program! If help is needed, their quick answers are there every step of the way! Turbo tax is a time and money saver!
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to follow instructions I found Turbo Tax easy and efficient. I have used it for may years with no problems. Will continue as long as I have good support.
Date published: 2021-02-19
Rated 1 out of 5 by from Turbo Tax made me redo my State returns! The fact that I got a message from Turbo Tax days after filing my State return due to and error in their software is now causing me to have to fix and refile. I also had to look over parts of my Federal again. I feel strongly that Turbo Tax should refund the fee I paid to have my tax done, since their software wasn't up to date. I've been using them for over 5 years and have to rethink using them next year.
Date published: 2021-02-19
Rated 2 out of 5 by from Great, except for software problems Your self-confessed software problems are shocking. It makes me wonder if other carelessness on the part of turbotax is costing me money elsewhere in my returns. My Turbotax should spend more on quality control and less on lobbying politicos to assure their business future.
Date published: 2021-02-19
Rated 5 out of 5 by from Jenna They have been very helpful filing my taxes this year.
Date published: 2021-02-19
Rated 5 out of 5 by from Great Service It's so easy to get help from live experts. Love it!!!
Date published: 2021-02-19
Rated 4 out of 5 by from An excellent product as usual Only 4 stars because a TurboTax error delayed my State e-file by a week. Then again, it's the first problem that I have had using TurboTax for over 25 years.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14598
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is AWESOME!!! TurboTax is so fast, easy, and efficient. I have tried others but was disappointed and will only use TurboTax forever.
Date published: 2021-02-19
Rated 4 out of 5 by from TuboTax has always been there every year I feel confident year after year. This year was the first time we had a problem with the CA not being excepted, and TT notified me and told me to get into it and they automatically had the updates I needed and I was able to resubmit without to much extra effort.
Date published: 2021-02-19
Rated 1 out of 5 by from Surprise Fees Way to give me deductions and wait until the absolute last minute to let me know that you're going to charge me some surprise fees!? Why? Because I earned a life time learner's tax deduction that wasn't actually applied to my federal refund! Y'all are the worst, I'm glad I turn to you to wring out my wallet. ily
Date published: 2021-02-19
Rated 5 out of 5 by from Easy Tax Program Very easy to use program! If help is needed, their quick answers are there every step of the way! Turbo tax is a time and money saver!
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to follow instructions I found Turbo Tax easy and efficient. I have used it for may years with no problems. Will continue as long as I have good support.
Date published: 2021-02-19
Rated 1 out of 5 by from Turbo Tax made me redo my State returns! The fact that I got a message from Turbo Tax days after filing my State return due to and error in their software is now causing me to have to fix and refile. I also had to look over parts of my Federal again. I feel strongly that Turbo Tax should refund the fee I paid to have my tax done, since their software wasn't up to date. I've been using them for over 5 years and have to rethink using them next year.
Date published: 2021-02-19
Rated 2 out of 5 by from Great, except for software problems Your self-confessed software problems are shocking. It makes me wonder if other carelessness on the part of turbotax is costing me money elsewhere in my returns. My Turbotax should spend more on quality control and less on lobbying politicos to assure their business future.
Date published: 2021-02-19
Rated 5 out of 5 by from Jenna They have been very helpful filing my taxes this year.
Date published: 2021-02-19
Rated 5 out of 5 by from Great Service It's so easy to get help from live experts. Love it!!!
Date published: 2021-02-19
Rated 4 out of 5 by from An excellent product as usual Only 4 stars because a TurboTax error delayed my State e-file by a week. Then again, it's the first problem that I have had using TurboTax for over 25 years.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14598