TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Turbotax is great Quick and precise. Love it. Will always use turbotax. Thank you so much.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Turbo tax is easy to use and really reliable! I recommend turbo tax.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Great! Filing was fast and easy with the extra information.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome customer service Great customer service. Fixed my state taxes quickly and efficiently.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is Awesome!! I've used Turbotax for the past 5 years and it's never upset me! Love it
Date published: 2021-02-19
Rated 5 out of 5 by from TBT review you guys have been a blessing for me, you guys are awesome
Date published: 2021-02-19
Rated 1 out of 5 by from Surprised I till have a Face I wish i could express on here how miserable this process made me. Yes, I'm surprised I have a face after how often my fingernails shred over it. I had to File 1 employer in 2 different States and not only were the W2s confusing enough but then Turbotax made me answer all my questions for the separate states twice. it wanted the tax breaks section filled what felt like a million times. i had to go over it 3 times and then didn't even get the one it qualified me for initially? i'd rather not go back and check to fix it because the whole experience was so mind shatteringly painful that i am okay taking that potential financial loss. that's how bad it was. i have a hard time believing this form will be accurate do to how much confusion i had. I went through all these stupid irrelevant questions that were supposed to help me save money i had to use google like 50 times in order to complete this form because how vague some of this was and how not non tax-attorney friendly this was. i found myself often saying "What??" I DON'T KNOW????" far to often. went online and saw customer support forums from turbotax and the comments were not at all insightful. even saw comments saying as much. never had such a problem filing taxes. it wouldn't accept my pdf. upload of my w2s. so i had to manually enter everything from 2 confusing w2s of the same employment but seemingly missing info. so when i left a couple blank spaces as they were on the document, it filled it in with my previous employer ( from a previous year too!) State employee ID. So when i am finally nearing the end of the document after all the annoyance i get to see my previous employer Name pop up. SO it was super fun having to go back and navigate the overcomplicated layout of a menu to find my info. Is this a new version of Turbo tax? i remember it being better than this and more user friendly and not seeming like it was designed by a Preteen.
Date published: 2021-02-19
Rated 5 out of 5 by from Great! I've been using TurboTax for years now and it works for me!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo was great They were great. All my question was answered when I needed an answer. This is so good to have live experts on call immediately.
Date published: 2021-02-19
Rated 5 out of 5 by from No issues here! We have been using Turbo Tax for Years!!! No issues so far!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14596
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is great Quick and precise. Love it. Will always use turbotax. Thank you so much.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Turbo tax is easy to use and really reliable! I recommend turbo tax.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Great! Filing was fast and easy with the extra information.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome customer service Great customer service. Fixed my state taxes quickly and efficiently.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is Awesome!! I've used Turbotax for the past 5 years and it's never upset me! Love it
Date published: 2021-02-19
Rated 5 out of 5 by from TBT review you guys have been a blessing for me, you guys are awesome
Date published: 2021-02-19
Rated 1 out of 5 by from Surprised I till have a Face I wish i could express on here how miserable this process made me. Yes, I'm surprised I have a face after how often my fingernails shred over it. I had to File 1 employer in 2 different States and not only were the W2s confusing enough but then Turbotax made me answer all my questions for the separate states twice. it wanted the tax breaks section filled what felt like a million times. i had to go over it 3 times and then didn't even get the one it qualified me for initially? i'd rather not go back and check to fix it because the whole experience was so mind shatteringly painful that i am okay taking that potential financial loss. that's how bad it was. i have a hard time believing this form will be accurate do to how much confusion i had. I went through all these stupid irrelevant questions that were supposed to help me save money i had to use google like 50 times in order to complete this form because how vague some of this was and how not non tax-attorney friendly this was. i found myself often saying "What??" I DON'T KNOW????" far to often. went online and saw customer support forums from turbotax and the comments were not at all insightful. even saw comments saying as much. never had such a problem filing taxes. it wouldn't accept my pdf. upload of my w2s. so i had to manually enter everything from 2 confusing w2s of the same employment but seemingly missing info. so when i left a couple blank spaces as they were on the document, it filled it in with my previous employer ( from a previous year too!) State employee ID. So when i am finally nearing the end of the document after all the annoyance i get to see my previous employer Name pop up. SO it was super fun having to go back and navigate the overcomplicated layout of a menu to find my info. Is this a new version of Turbo tax? i remember it being better than this and more user friendly and not seeming like it was designed by a Preteen.
Date published: 2021-02-19
Rated 5 out of 5 by from Great! I've been using TurboTax for years now and it works for me!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo was great They were great. All my question was answered when I needed an answer. This is so good to have live experts on call immediately.
Date published: 2021-02-19
Rated 5 out of 5 by from No issues here! We have been using Turbo Tax for Years!!! No issues so far!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14596