TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to use, have always had great success Paying taxes is painful, at least this company makes the paper work painless. Thanks
Date published: 2023-02-11
Rated 5 out of 5 by from it is great!!!! very easy to use. when I had to talk to an expert. It was wonderful that she could share my screen and show me where and what to do.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo is the best I come back to Turbo Tax every year. Fast, secure and efficient!!
Date published: 2023-02-11
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo tax before and would use it again and again as needed without question
Date published: 2023-02-11
Rated 5 out of 5 by from Very Personalable She was very nice and helpful. Needed her to help me explain my 401K withdrawal
Date published: 2023-02-11
Rated 5 out of 5 by from your rep was point on when correcting my problem! Kim was very patient and informative when correcting my problem with my rejected tax return.
Date published: 2023-02-11
Rated 5 out of 5 by from Great help from Experts over phone Really nice help and patience from Turbo agents. Found an issue and fixed it in a timely matter.
Date published: 2023-02-11
Rated 2 out of 5 by from turbo tax failed to address a problem Medical deductions displayed "needs review". All data was entered and display message could not be reviewed, The help desk person could not solve problem nor answer if the background calculation was included in the total deductions. his only suggestion was to upgrade and pay more to talk to someone. It was probably a glitch in the system and maybe a scheme to increase my fee. I filed without correction.
Date published: 2023-02-11
Rated 1 out of 5 by from Price should have more tiers I owed $64 in federal tax. I got $101 refund from the state. Turbotax charged me $78 to file. The Turbotax fee should be based on the amount of your return, not a flat fee otherwise it's not worth it to file with them. The only reason why I paid was because I didn't know of the two charges (sometime like $39 of the Turbotax fee and $39 for the state filing), until I had already done the work in terms of filing. I didn't feel like doing the work again with another website and I filed with them last year.
Date published: 2023-02-11
Rated 5 out of 5 by from My faithful helper! I use TurboTax for 12 years now. It never failed me and saved tons of money. Thank you.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14591
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use, have always had great success Paying taxes is painful, at least this company makes the paper work painless. Thanks
Date published: 2023-02-11
Rated 5 out of 5 by from it is great!!!! very easy to use. when I had to talk to an expert. It was wonderful that she could share my screen and show me where and what to do.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo is the best I come back to Turbo Tax every year. Fast, secure and efficient!!
Date published: 2023-02-11
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo tax before and would use it again and again as needed without question
Date published: 2023-02-11
Rated 5 out of 5 by from Very Personalable She was very nice and helpful. Needed her to help me explain my 401K withdrawal
Date published: 2023-02-11
Rated 5 out of 5 by from your rep was point on when correcting my problem! Kim was very patient and informative when correcting my problem with my rejected tax return.
Date published: 2023-02-11
Rated 5 out of 5 by from Great help from Experts over phone Really nice help and patience from Turbo agents. Found an issue and fixed it in a timely matter.
Date published: 2023-02-11
Rated 2 out of 5 by from turbo tax failed to address a problem Medical deductions displayed "needs review". All data was entered and display message could not be reviewed, The help desk person could not solve problem nor answer if the background calculation was included in the total deductions. his only suggestion was to upgrade and pay more to talk to someone. It was probably a glitch in the system and maybe a scheme to increase my fee. I filed without correction.
Date published: 2023-02-11
Rated 1 out of 5 by from Price should have more tiers I owed $64 in federal tax. I got $101 refund from the state. Turbotax charged me $78 to file. The Turbotax fee should be based on the amount of your return, not a flat fee otherwise it's not worth it to file with them. The only reason why I paid was because I didn't know of the two charges (sometime like $39 of the Turbotax fee and $39 for the state filing), until I had already done the work in terms of filing. I didn't feel like doing the work again with another website and I filed with them last year.
Date published: 2023-02-11
Rated 5 out of 5 by from My faithful helper! I use TurboTax for 12 years now. It never failed me and saved tons of money. Thank you.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14591