TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
drop555 from
Easy to use, have always had great success
Paying taxes is painful, at least this company makes the paper work painless. Thanks
Date published: 2023-02-11
Rated 5 out of 5 by
moff18 from
it is great!!!!
very easy to use. when I had to talk to an expert. It was wonderful that she could share my screen and show me where and what to do.
Date published: 2023-02-11
Rated 5 out of 5 by
Taylor1996 from
Turbo is the best
I come back to Turbo Tax every year. Fast, secure and efficient!!
Date published: 2023-02-11
Rated 5 out of 5 by
Chet 7 from
Love Turbo Tax
I have used Turbo tax before and would use it again and again as needed without question
Date published: 2023-02-11
Rated 5 out of 5 by
null from
Very Personalable
She was very nice and helpful. Needed her to help me explain my 401K withdrawal
Date published: 2023-02-11
Rated 5 out of 5 by
elevator dude from
your rep was point on when correcting my problem!
Kim was very patient and informative when correcting my problem with my rejected tax return.
Date published: 2023-02-11
Rated 5 out of 5 by
sara54123 from
Great help from Experts over phone
Really nice help and patience from Turbo agents. Found an issue and fixed it in a timely matter.
Date published: 2023-02-11
Rated 2 out of 5 by
lesoto from
turbo tax failed to address a problem
Medical deductions displayed "needs review". All data was entered and display message could not be reviewed, The help desk person could not solve problem nor answer if the background calculation was included in the total deductions. his only suggestion was to upgrade and pay more to talk to someone. It was probably a glitch in the system and maybe a scheme to increase my fee. I filed without correction.
Date published: 2023-02-11
Rated 1 out of 5 by
Oraline from
Price should have more tiers
I owed $64 in federal tax. I got $101 refund from the state. Turbotax charged me $78 to file. The Turbotax fee should be based on the amount of your return, not a flat fee otherwise it's not worth it to file with them. The only reason why I paid was because I didn't know of the two charges (sometime like $39 of the Turbotax fee and $39 for the state filing), until I had already done the work in terms of filing. I didn't feel like doing the work again with another website and I filed with them last year.
Date published: 2023-02-11
Rated 5 out of 5 by
InnaT from
My faithful helper!
I use TurboTax for 12 years now. It never failed me and saved tons of money. Thank you.
All TurboTax® Offerings Reviews - Page 14591
Date published: 2023-02-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
drop555 from
Easy to use, have always had great success
Paying taxes is painful, at least this company makes the paper work painless. Thanks
Date published: 2023-02-11
Rated 5 out of 5 by
moff18 from
it is great!!!!
very easy to use. when I had to talk to an expert. It was wonderful that she could share my screen and show me where and what to do.
Date published: 2023-02-11
Rated 5 out of 5 by
Taylor1996 from
Turbo is the best
I come back to Turbo Tax every year. Fast, secure and efficient!!
Date published: 2023-02-11
Rated 5 out of 5 by
Chet 7 from
Love Turbo Tax
I have used Turbo tax before and would use it again and again as needed without question
Date published: 2023-02-11
Rated 5 out of 5 by
null from
Very Personalable
She was very nice and helpful. Needed her to help me explain my 401K withdrawal
Date published: 2023-02-11
Rated 5 out of 5 by
elevator dude from
your rep was point on when correcting my problem!
Kim was very patient and informative when correcting my problem with my rejected tax return.
Date published: 2023-02-11
Rated 5 out of 5 by
sara54123 from
Great help from Experts over phone
Really nice help and patience from Turbo agents. Found an issue and fixed it in a timely matter.
Date published: 2023-02-11
Rated 2 out of 5 by
lesoto from
turbo tax failed to address a problem
Medical deductions displayed "needs review". All data was entered and display message could not be reviewed, The help desk person could not solve problem nor answer if the background calculation was included in the total deductions. his only suggestion was to upgrade and pay more to talk to someone. It was probably a glitch in the system and maybe a scheme to increase my fee. I filed without correction.
Date published: 2023-02-11
Rated 1 out of 5 by
Oraline from
Price should have more tiers
I owed $64 in federal tax. I got $101 refund from the state. Turbotax charged me $78 to file. The Turbotax fee should be based on the amount of your return, not a flat fee otherwise it's not worth it to file with them. The only reason why I paid was because I didn't know of the two charges (sometime like $39 of the Turbotax fee and $39 for the state filing), until I had already done the work in terms of filing. I didn't feel like doing the work again with another website and I filed with them last year.
Date published: 2023-02-11
Rated 5 out of 5 by
InnaT from
My faithful helper!
I use TurboTax for 12 years now. It never failed me and saved tons of money. Thank you.
All TurboTax® Offerings Reviews - Page 14591
Date published: 2023-02-11