TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from very good i thought it would have been very difficult, but it wasn't
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use! I liked the ability of Turbo Tax to find the investment information needed to fill in my tax return. This was the least stressful tax return I have done by myself in many years!
Date published: 2021-02-19
Rated 1 out of 5 by from I used to love it... I have been verbal about the glories of TT for a decade. Then it failed to flag that I'd unclicked the right 1099 button 3 years ago and what would have been just already paid taxes then became 1800$ of interest by the time IRS and FTB notified me. Thought anomaly but this year, after several things did not work or were not explained like it used to be (new things I had to GOOGLE to ask what it was or how to answer -- which, why would I pay BUCKS for this service to walk me thru tax changes if I'm looking up tax changes online?). THEN....my state taxes were DECLINED....BECAUSE OF "a software issue on our end, we're sorry." !??!!? Playing with fire on MY SSN. And with rates going up, I'm paying you $200 to mess up my taxes in my name because the one thing you do -- taxes software -- messed up? You no longer offer the convenience and information that made you worth the cost, and worse, you now POSE A TAX LIABILITY. Why would I shell out two hundys for you to create a liability that I wouldn't have created if I'd done this without you for free? One last shot TurboTax.
Date published: 2021-02-19
Rated 4 out of 5 by from easy to use We have been using Turbo Tax for about 6 years now, its easy to use.
Date published: 2021-02-19
Rated 5 out of 5 by from It was grate I thought it was easy well explained and very helpful thank you
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax I was filing Tax Return since 4 yrs. It is easy & user friendly .Turbo Tax was very helpful to file Tax online.
Date published: 2021-02-19
Rated 5 out of 5 by from exelent thank you turbotax i be back next year i was able to complet my taxes thanks to you
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is fast and easy. Awsome Very easy to understand, just let turbo tax help you and they do the work.
Date published: 2021-02-19
Rated 5 out of 5 by from excellent Turbo tax was very easy to use. The help sections explained things I wasn't sure about.
Date published: 2021-02-19
Rated 4 out of 5 by from good product used for last 20 plus years user friendly, use for all my family members
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14579
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very good i thought it would have been very difficult, but it wasn't
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use! I liked the ability of Turbo Tax to find the investment information needed to fill in my tax return. This was the least stressful tax return I have done by myself in many years!
Date published: 2021-02-19
Rated 1 out of 5 by from I used to love it... I have been verbal about the glories of TT for a decade. Then it failed to flag that I'd unclicked the right 1099 button 3 years ago and what would have been just already paid taxes then became 1800$ of interest by the time IRS and FTB notified me. Thought anomaly but this year, after several things did not work or were not explained like it used to be (new things I had to GOOGLE to ask what it was or how to answer -- which, why would I pay BUCKS for this service to walk me thru tax changes if I'm looking up tax changes online?). THEN....my state taxes were DECLINED....BECAUSE OF "a software issue on our end, we're sorry." !??!!? Playing with fire on MY SSN. And with rates going up, I'm paying you $200 to mess up my taxes in my name because the one thing you do -- taxes software -- messed up? You no longer offer the convenience and information that made you worth the cost, and worse, you now POSE A TAX LIABILITY. Why would I shell out two hundys for you to create a liability that I wouldn't have created if I'd done this without you for free? One last shot TurboTax.
Date published: 2021-02-19
Rated 4 out of 5 by from easy to use We have been using Turbo Tax for about 6 years now, its easy to use.
Date published: 2021-02-19
Rated 5 out of 5 by from It was grate I thought it was easy well explained and very helpful thank you
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax I was filing Tax Return since 4 yrs. It is easy & user friendly .Turbo Tax was very helpful to file Tax online.
Date published: 2021-02-19
Rated 5 out of 5 by from exelent thank you turbotax i be back next year i was able to complet my taxes thanks to you
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is fast and easy. Awsome Very easy to understand, just let turbo tax help you and they do the work.
Date published: 2021-02-19
Rated 5 out of 5 by from excellent Turbo tax was very easy to use. The help sections explained things I wasn't sure about.
Date published: 2021-02-19
Rated 4 out of 5 by from good product used for last 20 plus years user friendly, use for all my family members
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14579