TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 2 out of 5 by
Kim Carrell from
Program is confusing
I am self-employed and have been using your software for years. This version is not as user friendly as the past versions. It's disappointing.
Date published: 2023-04-17
Rated 5 out of 5 by
Claire D from
So easy to use
I tried using H&R Block and was told I owed thousands of dollars in federal taxes. TurboTax's guidance helped me enter the amounts from complex forms correctly and got me a refund instead. I'll never stray.
Date published: 2023-04-17
Rated 5 out of 5 by
JSiver from
Simple
It made my first e file simple......................
Date published: 2023-04-17
Rated 5 out of 5 by
papasteve427 from
Very Easy to Use
Fast and Easy to use, and I'll be back next year. I use the free service, and it is incredible.
Date published: 2023-04-17
Rated 5 out of 5 by
lulu bell 1 from
Turbo Tax
Turbo Tax was very easy to use and helpful and stress free.
Date published: 2023-04-17
Rated 4 out of 5 by
FrancG from
TurboTax strikes again
Every year, every return. TurboTax has helped me successfully and confidently file my tax paperwork.
Date published: 2023-04-17
Rated 1 out of 5 by
TurboTax or TicketMaster from
Flirts with Unethical
- No clear way to actually take advantage of promotions. I received an offer earlier in the year in my email inbox and could not actually use it. Frustrating. - They force your hand on products you don't need (I should have paid for a product that was half of what I was pushed into) - Horrible UX while using the system compared to how they market - they think very highly of themselves and don't back it up. - Charge you a $40 fee at the end that you should be able to get out of but can't. TurboTax charges you money to process your direct deposit and forces you to accept even if you want to e-file. I'm sick of this company. What you all are doing is akin to TicketMaster except is tied to the federal government. The decision makers should be ashamed. You know you can do better, do better!
Date published: 2023-04-17
Rated 5 out of 5 by
DomoniqueL from
Excellent!
I have been using TurboTax for 8 years. Quickest and cheapest way to do taxes.
Date published: 2023-04-17
Rated 1 out of 5 by
Anthonylg295 from
It used to be very easy and reliable
For some reason, this year, turbotax has been giving me $0 back in my state return, and I confirmed that it was not just me, but a lot of people experiencing this problem. I don't know if it is a glitch or it is the website taking advantage of their customer.
Date published: 2023-04-17
Rated 5 out of 5 by
VerifiedHealer from
Good Program to File Taxes
Every year the improvements made to this program make it easier to file.
All TurboTax® Offerings Reviews - Page 1458
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Kim Carrell from
Program is confusing
I am self-employed and have been using your software for years. This version is not as user friendly as the past versions. It's disappointing.
Date published: 2023-04-17
Rated 5 out of 5 by
Claire D from
So easy to use
I tried using H&R Block and was told I owed thousands of dollars in federal taxes. TurboTax's guidance helped me enter the amounts from complex forms correctly and got me a refund instead. I'll never stray.
Date published: 2023-04-17
Rated 5 out of 5 by
JSiver from
Simple
It made my first e file simple......................
Date published: 2023-04-17
Rated 5 out of 5 by
papasteve427 from
Very Easy to Use
Fast and Easy to use, and I'll be back next year. I use the free service, and it is incredible.
Date published: 2023-04-17
Rated 5 out of 5 by
lulu bell 1 from
Turbo Tax
Turbo Tax was very easy to use and helpful and stress free.
Date published: 2023-04-17
Rated 4 out of 5 by
FrancG from
TurboTax strikes again
Every year, every return. TurboTax has helped me successfully and confidently file my tax paperwork.
Date published: 2023-04-17
Rated 1 out of 5 by
TurboTax or TicketMaster from
Flirts with Unethical
- No clear way to actually take advantage of promotions. I received an offer earlier in the year in my email inbox and could not actually use it. Frustrating. - They force your hand on products you don't need (I should have paid for a product that was half of what I was pushed into) - Horrible UX while using the system compared to how they market - they think very highly of themselves and don't back it up. - Charge you a $40 fee at the end that you should be able to get out of but can't. TurboTax charges you money to process your direct deposit and forces you to accept even if you want to e-file. I'm sick of this company. What you all are doing is akin to TicketMaster except is tied to the federal government. The decision makers should be ashamed. You know you can do better, do better!
Date published: 2023-04-17
Rated 5 out of 5 by
DomoniqueL from
Excellent!
I have been using TurboTax for 8 years. Quickest and cheapest way to do taxes.
Date published: 2023-04-17
Rated 1 out of 5 by
Anthonylg295 from
It used to be very easy and reliable
For some reason, this year, turbotax has been giving me $0 back in my state return, and I confirmed that it was not just me, but a lot of people experiencing this problem. I don't know if it is a glitch or it is the website taking advantage of their customer.
Date published: 2023-04-17
Rated 5 out of 5 by
VerifiedHealer from
Good Program to File Taxes
Every year the improvements made to this program make it easier to file.
All TurboTax® Offerings Reviews - Page 1458
Date published: 2023-04-17