TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Horrible Glitches for Efiling this year! There is a glitch when you go to file at the end, it doesnt ask you to pay for state taxes so therefore E file wont go through. Had to do what another user did and delete my state return and do it over, which caused problems with my W2's and mixed them up and created ones that didnt exist. Current hold time to talk to a rep was 252 minutes. Highly Unsatisfied!
Date published: 2021-02-13
Rated 4 out of 5 by from Very Simple for Single Filer It walks thru very easy and imports documents quickly, was done in no time at all.
Date published: 2021-02-13
Rated 5 out of 5 by from Easy Have used for many years, easy and fast to use. Questions answered quickly and thoroughly. Trust their results.
Date published: 2021-02-13
Rated 5 out of 5 by from Never disapointed I have been using TurboTax to do my taxes for years and have always been satisfied.
Date published: 2021-02-13
Rated 5 out of 5 by from Great Customer Service! They were very helpful on the phone! Very Kind and professional!
Date published: 2021-02-13
Rated 5 out of 5 by from My Always Accurate Tax Preparer I have been using Turbo Tax since its inception. It is so easy to use, checks for all your mistakes and always produces a refund. Electronic filing both State and Federal is so easy. I recommend to anyone.
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is awesome great service and easy filing system. Anyone can do it
Date published: 2021-02-13
Rated 5 out of 5 by from Great tax app Easy, thourough, use them one a year. I LOVE them.
Date published: 2021-02-13
Rated 5 out of 5 by from Do it right, do it yourself I went to Jackson Hewitt and they didn't give me nearly any of the options that Turbo Tax gives you in finding deductions and getting the most out of my return. If I had stayed with Jackson Hewitt, I would of not even gotten a return but owed a $1. It didn't make sense to me that I got a return last year using a CPA and now I'm owing this year. Luckily, Turbo Tax inquired about my student loan payments, an that alone made all the difference. Like the title said, do it right, do it yourself. Use Turbo Tax, and get the professional help you need.
Date published: 2021-02-13
Rated 5 out of 5 by from AS SIMPLE AS IT CAN GET REALLY EASY TO UNDERSTAND, AND SUPER SIMPLE. MAKES YOU FEEL CONFIDENT WITH CHECK POINTS MAKING SURE EVERYTHING IS IN ORDER.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14566
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Horrible Glitches for Efiling this year! There is a glitch when you go to file at the end, it doesnt ask you to pay for state taxes so therefore E file wont go through. Had to do what another user did and delete my state return and do it over, which caused problems with my W2's and mixed them up and created ones that didnt exist. Current hold time to talk to a rep was 252 minutes. Highly Unsatisfied!
Date published: 2021-02-13
Rated 4 out of 5 by from Very Simple for Single Filer It walks thru very easy and imports documents quickly, was done in no time at all.
Date published: 2021-02-13
Rated 5 out of 5 by from Easy Have used for many years, easy and fast to use. Questions answered quickly and thoroughly. Trust their results.
Date published: 2021-02-13
Rated 5 out of 5 by from Never disapointed I have been using TurboTax to do my taxes for years and have always been satisfied.
Date published: 2021-02-13
Rated 5 out of 5 by from Great Customer Service! They were very helpful on the phone! Very Kind and professional!
Date published: 2021-02-13
Rated 5 out of 5 by from My Always Accurate Tax Preparer I have been using Turbo Tax since its inception. It is so easy to use, checks for all your mistakes and always produces a refund. Electronic filing both State and Federal is so easy. I recommend to anyone.
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is awesome great service and easy filing system. Anyone can do it
Date published: 2021-02-13
Rated 5 out of 5 by from Great tax app Easy, thourough, use them one a year. I LOVE them.
Date published: 2021-02-13
Rated 5 out of 5 by from Do it right, do it yourself I went to Jackson Hewitt and they didn't give me nearly any of the options that Turbo Tax gives you in finding deductions and getting the most out of my return. If I had stayed with Jackson Hewitt, I would of not even gotten a return but owed a $1. It didn't make sense to me that I got a return last year using a CPA and now I'm owing this year. Luckily, Turbo Tax inquired about my student loan payments, an that alone made all the difference. Like the title said, do it right, do it yourself. Use Turbo Tax, and get the professional help you need.
Date published: 2021-02-13
Rated 5 out of 5 by from AS SIMPLE AS IT CAN GET REALLY EASY TO UNDERSTAND, AND SUPER SIMPLE. MAKES YOU FEEL CONFIDENT WITH CHECK POINTS MAKING SURE EVERYTHING IS IN ORDER.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14566