TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from So easy and great I did not talk to specialist I did not need to go to them
Date published: 2022-02-22
Rated 5 out of 5 by from The least stressful return I have filed yet Last year, my wife and I filed our taxes with H&R Block. To say the least, it was the most stressful filing we filed to date. This year, we used Turbo Tax and opted to pay for some added level of comfort and I can honestly say that this is the most confident I have felt filing my taxes as an adult.
Date published: 2022-02-22
Rated 4 out of 5 by from Had help from Stacy, did a good job! Very easy to work with and Stacy was very helpful.
Date published: 2022-02-22
Rated 5 out of 5 by from awesome it is easy to use. anyone could use this app. i would recommend this site to friends.
Date published: 2022-02-22
Rated 5 out of 5 by from Great experience Easy to use, quick, there for me every year! We will always use Turbo tax
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is excellent My experience with Turbo Tax was great. and I would use it again next year
Date published: 2022-02-22
Rated 4 out of 5 by from VERY GOOD THERE IS A LOT OF DETAILS TO DEAL WITH BUT THAT IS OKAY. IT TOOK ME A LONG TIME TO GET IT ALL DONE.
Date published: 2022-02-22
Rated 4 out of 5 by from Another Year The St5ate of California decided not to accept my $300 charitable donations (less than I actually donated in cash and I am not rich! ) but reject5ed my return because the fed return accepts it. The Tax Specialists (had to call twice because the State was supposed to fix ) . Second call -manually deleted from state return only. filed and hopefully will not be rejected nor cause a problem with fed return already accepted in progress..
Date published: 2022-02-22
Rated 1 out of 5 by from Poor service and knowledge I had the regular premier version and could not find how to record my QCD's and the Turbo Tax took over 30 minutes to come up with an answer. She had me purchase the expert help (+$100) who went right to the question in the software and answer in about 2 minutes. Later I called an expert to ensure additional charity donation of $600 were included on the return and after another 30+ minutes finally was answered when the answer was just sitting there on a 1040 preview. what a waste of time and money
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax Rules I used to spend days working on my taxes. With Turbo Tax, it is only a few hours. I appreciate the time it has taken to put such a great web site together!
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14565
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from So easy and great I did not talk to specialist I did not need to go to them
Date published: 2022-02-22
Rated 5 out of 5 by from The least stressful return I have filed yet Last year, my wife and I filed our taxes with H&R Block. To say the least, it was the most stressful filing we filed to date. This year, we used Turbo Tax and opted to pay for some added level of comfort and I can honestly say that this is the most confident I have felt filing my taxes as an adult.
Date published: 2022-02-22
Rated 4 out of 5 by from Had help from Stacy, did a good job! Very easy to work with and Stacy was very helpful.
Date published: 2022-02-22
Rated 5 out of 5 by from awesome it is easy to use. anyone could use this app. i would recommend this site to friends.
Date published: 2022-02-22
Rated 5 out of 5 by from Great experience Easy to use, quick, there for me every year! We will always use Turbo tax
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is excellent My experience with Turbo Tax was great. and I would use it again next year
Date published: 2022-02-22
Rated 4 out of 5 by from VERY GOOD THERE IS A LOT OF DETAILS TO DEAL WITH BUT THAT IS OKAY. IT TOOK ME A LONG TIME TO GET IT ALL DONE.
Date published: 2022-02-22
Rated 4 out of 5 by from Another Year The St5ate of California decided not to accept my $300 charitable donations (less than I actually donated in cash and I am not rich! ) but reject5ed my return because the fed return accepts it. The Tax Specialists (had to call twice because the State was supposed to fix ) . Second call -manually deleted from state return only. filed and hopefully will not be rejected nor cause a problem with fed return already accepted in progress..
Date published: 2022-02-22
Rated 1 out of 5 by from Poor service and knowledge I had the regular premier version and could not find how to record my QCD's and the Turbo Tax took over 30 minutes to come up with an answer. She had me purchase the expert help (+$100) who went right to the question in the software and answer in about 2 minutes. Later I called an expert to ensure additional charity donation of $600 were included on the return and after another 30+ minutes finally was answered when the answer was just sitting there on a 1040 preview. what a waste of time and money
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax Rules I used to spend days working on my taxes. With Turbo Tax, it is only a few hours. I appreciate the time it has taken to put such a great web site together!
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14565