TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is great Everything went smoothly using the "guide me through" option. I have used Turbo tax for many years and will continue to do so since it makes filing my taxes a breeze!!
Date published: 2021-02-18
Rated 5 out of 5 by from I Freakin Love Turbo Tax Love the live agent review help feature, agents can tell me what to do but cannot make any changes on the forms which is great for my piece of mind. Agent I talked to was super friendly and knowledgeable. Software is very intuitive and user friendly
Date published: 2021-02-18
Rated 5 out of 5 by from Great It was good great service fast timing reliable source
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax isn’t explaining well enough I keep getting denied. I want to know why? Can you please assist me?
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax gets 5 stars I spoke with Cheryl. She was wonderful. Walked me through the whole thing. She was so helpful and patient.
Date published: 2021-02-18
Rated 1 out of 5 by from Major Bug in Online Version of Software I typically enjoy and appreciate the user interface offered by the online version of TurboTax. However, this year I discovered a major error that was forcing me to take the Standard Deduction instead of the Itemized Deduction, where my Itemized Deduction was over $6,000 above the Standard, and it would not allow me to correct the error prior to filing my erroneous return.
Date published: 2021-02-18
Rated 5 out of 5 by from Fastest Process Ever Everything went great will be using again next year !!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is the way to go! I have used Turbo Tax for many years. This is the first year that I had to call to file an amendment to a previous year. I have to call for online help. The person that worked with me was beyond helpful. She was calming, knowledge and directed me through the process. A successful encountered.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is Great, but has gotten worse A few years ago Turbo Tax didn't have some of the ticky tac fees that are associated with the account now. I started using it 4 years ago and I felt like Turbo Tax took less of my return while using their services. I also wish it wouldn't take a week to get a live consultation for the expert review. The standard live chat help is good, but there's a noticeable step down in service, and also the system glitches and crashes.
Date published: 2021-02-18
Rated 5 out of 5 by from GREAT! Wonderful Program to work with Go get this program
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14565
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is great Everything went smoothly using the "guide me through" option. I have used Turbo tax for many years and will continue to do so since it makes filing my taxes a breeze!!
Date published: 2021-02-18
Rated 5 out of 5 by from I Freakin Love Turbo Tax Love the live agent review help feature, agents can tell me what to do but cannot make any changes on the forms which is great for my piece of mind. Agent I talked to was super friendly and knowledgeable. Software is very intuitive and user friendly
Date published: 2021-02-18
Rated 5 out of 5 by from Great It was good great service fast timing reliable source
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax isn’t explaining well enough I keep getting denied. I want to know why? Can you please assist me?
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax gets 5 stars I spoke with Cheryl. She was wonderful. Walked me through the whole thing. She was so helpful and patient.
Date published: 2021-02-18
Rated 1 out of 5 by from Major Bug in Online Version of Software I typically enjoy and appreciate the user interface offered by the online version of TurboTax. However, this year I discovered a major error that was forcing me to take the Standard Deduction instead of the Itemized Deduction, where my Itemized Deduction was over $6,000 above the Standard, and it would not allow me to correct the error prior to filing my erroneous return.
Date published: 2021-02-18
Rated 5 out of 5 by from Fastest Process Ever Everything went great will be using again next year !!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is the way to go! I have used Turbo Tax for many years. This is the first year that I had to call to file an amendment to a previous year. I have to call for online help. The person that worked with me was beyond helpful. She was calming, knowledge and directed me through the process. A successful encountered.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is Great, but has gotten worse A few years ago Turbo Tax didn't have some of the ticky tac fees that are associated with the account now. I started using it 4 years ago and I felt like Turbo Tax took less of my return while using their services. I also wish it wouldn't take a week to get a live consultation for the expert review. The standard live chat help is good, but there's a noticeable step down in service, and also the system glitches and crashes.
Date published: 2021-02-18
Rated 5 out of 5 by from GREAT! Wonderful Program to work with Go get this program
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14565