TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy as pie Very thorough detail of tax info. Knowledgeable help available as you do your tax.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome Really easy to use it was free and when there was an issue with my return it was really easy to correct great experience overall
Date published: 2021-02-19
Rated 3 out of 5 by from Pricier than I would like... I've been using TT because it's easy. I guess that's what I pay for is the ease. I just think with the pandemic, etc. We should've gotten a discount at least. And I just had an error on a state return because of TT software...? What? Never had that happen. Anyway, it's fixed now (I hope). But I had having to pay almost 200 bucks. I probably could've done it cheaper elsewhere but maybe TT will make it right w/ me and keep a loyal customer! If so I'll add another ⭐
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is super easy Was super easy and checked over and over which made me feel better
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo made it very easy. Transferring the W2 info was great. Would like length of pages to be shorter so we don't have to constantly scroll down to find the CONTINUE button with so much empty space, when applicable.
Date published: 2021-02-19
Rated 5 out of 5 by from First timer - will be back Easy to understand layout that comprehensively met all of my specific needs (and then some).
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax User Friendly Turbo Tax is very user friendly and walks you through step by step.
Date published: 2021-02-19
Rated 5 out of 5 by from Simple and quick on my own schedule Turbo tax agents walked me through where to put my business deductions and gave me advise and answered my questions
Date published: 2021-02-19
Rated 5 out of 5 by from A Great Service Turbotax has been a service i have been using since 2016 to file my tax returns due to how user friendly their interface and instructions are. You do not need to be tech savvy or have a ton of finances to use TurboTax, they walk you through the filing process step by step, show data and statistics in an easily digestible manner and they even prompt you and give you the opportunity to check and make changes to your info at any time. They will save your progress as well, so if you only get halfway through the filing process and have to leave your computer then Turbotax will save what you've done so far so that you do not have to do it again. I highly recommend them as a service.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax is great. I like Turbo Tax because it is user friendly. However, I retired in August in 2020 which made completing my taxes on Turbo Tax more confusing as I had to understand IRAs and other retirement terminology. I did obtain a lot of help from the tax expert with home I spoke to on the phone and via computer.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14565
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy as pie Very thorough detail of tax info. Knowledgeable help available as you do your tax.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome Really easy to use it was free and when there was an issue with my return it was really easy to correct great experience overall
Date published: 2021-02-19
Rated 3 out of 5 by from Pricier than I would like... I've been using TT because it's easy. I guess that's what I pay for is the ease. I just think with the pandemic, etc. We should've gotten a discount at least. And I just had an error on a state return because of TT software...? What? Never had that happen. Anyway, it's fixed now (I hope). But I had having to pay almost 200 bucks. I probably could've done it cheaper elsewhere but maybe TT will make it right w/ me and keep a loyal customer! If so I'll add another ⭐
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is super easy Was super easy and checked over and over which made me feel better
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo made it very easy. Transferring the W2 info was great. Would like length of pages to be shorter so we don't have to constantly scroll down to find the CONTINUE button with so much empty space, when applicable.
Date published: 2021-02-19
Rated 5 out of 5 by from First timer - will be back Easy to understand layout that comprehensively met all of my specific needs (and then some).
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax User Friendly Turbo Tax is very user friendly and walks you through step by step.
Date published: 2021-02-19
Rated 5 out of 5 by from Simple and quick on my own schedule Turbo tax agents walked me through where to put my business deductions and gave me advise and answered my questions
Date published: 2021-02-19
Rated 5 out of 5 by from A Great Service Turbotax has been a service i have been using since 2016 to file my tax returns due to how user friendly their interface and instructions are. You do not need to be tech savvy or have a ton of finances to use TurboTax, they walk you through the filing process step by step, show data and statistics in an easily digestible manner and they even prompt you and give you the opportunity to check and make changes to your info at any time. They will save your progress as well, so if you only get halfway through the filing process and have to leave your computer then Turbotax will save what you've done so far so that you do not have to do it again. I highly recommend them as a service.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax is great. I like Turbo Tax because it is user friendly. However, I retired in August in 2020 which made completing my taxes on Turbo Tax more confusing as I had to understand IRAs and other retirement terminology. I did obtain a lot of help from the tax expert with home I spoke to on the phone and via computer.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14565