TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281593 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from it was a great help this year Having a live expert made this so much smoother. She was very nice and helped me get done twice as fast. I got stuck between taking the general deductions or itemizing; she explained the difference, even with a mortgage I was better off with general.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax was thorough and quick Had no issues with the returns, got quick and accurate answers to my questions from online help. No problem in using Turbo Tax in the future!!
Date published: 2021-02-19
Rated 5 out of 5 by from turbo is great had problem with state tax was notified and was corrected quickly
Date published: 2021-02-19
Rated 5 out of 5 by from easy to use THIS NEW TUEBO TAX IS SO MUCH EASIER THAN BEFORE, EASY TO USE
Date published: 2021-02-19
Rated 5 out of 5 by from User Friendly Extremely easy to use, especially as a first timer.
Date published: 2021-02-19
Rated 5 out of 5 by from awesome perfect service. It was easy, fast, and great service.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Easy I've been filing with Turbo Tax for several years now and the only complaint I have is that if you pay for their services out of your refund there is a $40 processing fee. Other than that they are top notch, easy, and convenient.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax was great. Easy to use..really enjoyed the experience will use again next year..
Date published: 2021-02-19
Rated 3 out of 5 by from The live expert was a help. The site, not so much. The live expert helped me out a lot. However, I should not have needed his help in the firs place considering that TurboTax said one of my state tax returns was rejected due to a software error on THEIR end. If my refund does not include the extra money that was originally taken out for the state filing, then I will just assume this was all done to get some extra money into their pockets.
Date published: 2021-02-19
Rated 4 out of 5 by from User friendly but flawed Mostly user friendly. Had issues with the software autofilling numbers that were not valid and had to go back and manually enter the correct answer for the box with errors.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14564
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from it was a great help this year Having a live expert made this so much smoother. She was very nice and helped me get done twice as fast. I got stuck between taking the general deductions or itemizing; she explained the difference, even with a mortgage I was better off with general.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax was thorough and quick Had no issues with the returns, got quick and accurate answers to my questions from online help. No problem in using Turbo Tax in the future!!
Date published: 2021-02-19
Rated 5 out of 5 by from turbo is great had problem with state tax was notified and was corrected quickly
Date published: 2021-02-19
Rated 5 out of 5 by from easy to use THIS NEW TUEBO TAX IS SO MUCH EASIER THAN BEFORE, EASY TO USE
Date published: 2021-02-19
Rated 5 out of 5 by from User Friendly Extremely easy to use, especially as a first timer.
Date published: 2021-02-19
Rated 5 out of 5 by from awesome perfect service. It was easy, fast, and great service.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Easy I've been filing with Turbo Tax for several years now and the only complaint I have is that if you pay for their services out of your refund there is a $40 processing fee. Other than that they are top notch, easy, and convenient.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax was great. Easy to use..really enjoyed the experience will use again next year..
Date published: 2021-02-19
Rated 3 out of 5 by from The live expert was a help. The site, not so much. The live expert helped me out a lot. However, I should not have needed his help in the firs place considering that TurboTax said one of my state tax returns was rejected due to a software error on THEIR end. If my refund does not include the extra money that was originally taken out for the state filing, then I will just assume this was all done to get some extra money into their pockets.
Date published: 2021-02-19
Rated 4 out of 5 by from User friendly but flawed Mostly user friendly. Had issues with the software autofilling numbers that were not valid and had to go back and manually enter the correct answer for the box with errors.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14564