TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Turbo tax is AWESOME If you need your taxes done and filed correctly TurboTax is the way to go.
Date published: 2021-02-19
Rated 5 out of 5 by from It was easy I made a couple mistakes but this made it easy to go back and fix them
Date published: 2021-02-19
Rated 5 out of 5 by from easy and fast easy to read instructions lay out the process for you. Cheap and get a great return. They also allow you to donate to charity at the last moment.
Date published: 2021-02-19
Rated 5 out of 5 by from So easy I have Used TurboTax for over a decade now. Love them
Date published: 2021-02-19
Rated 5 out of 5 by from Safe and Easy I don't like going to a tax person I don't trust. Turbo Tax allows me to easily do taxes in my own home. It takes you step by step so no mistakes are made.
Date published: 2021-02-19
Rated 3 out of 5 by from Nothing is Free but it's worth the $ Free? Hardly. Each year it costs more & more- the basic 'delux' (the cheapest I've been offered) was $30 last yr & $50 this year & then when my e-file kept getting rejected on turbo's side, I had to pay $90 for help I never did receive, I ended up waiting a few days for the SOFTWARE Bug fixes & wham! My taxes e-filed smoothly, but yep, TurboTax is still demanding $190 now (even after admittedly rejecting my return due to 'softwear error'). It's still less than the $390/$400 Jackson Hewitt /HR block have charged in past & my refunds have been higher than expected so I keep returning-- just Know that 'FREE File' is a myth! LOL
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax made it easy and fun This was the first time filing a turbo tax federal and state return. The instructions were simple and easy to follow. It was an enjoyable experience.
Date published: 2021-02-19
Rated 4 out of 5 by from Too Expensive The cost has gotten outrageous to file online. Next year, I'll be taking my papers to a local tax service and only pay $50-$75
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome! Very easy to navigate and simple to use. I had a problem with my state return and they fixed it with hardly any effort by me!
Date published: 2021-02-19
Rated 1 out of 5 by from Having so many issues and plenty of rejects This is the 2 nd year and this time around it's been 5 times it has rejected my e-file and if it gets rejected again I will send my income tax thru someone else and also don't understand why it says I am self employed if I was with unemployment
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14563
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is AWESOME If you need your taxes done and filed correctly TurboTax is the way to go.
Date published: 2021-02-19
Rated 5 out of 5 by from It was easy I made a couple mistakes but this made it easy to go back and fix them
Date published: 2021-02-19
Rated 5 out of 5 by from easy and fast easy to read instructions lay out the process for you. Cheap and get a great return. They also allow you to donate to charity at the last moment.
Date published: 2021-02-19
Rated 5 out of 5 by from So easy I have Used TurboTax for over a decade now. Love them
Date published: 2021-02-19
Rated 5 out of 5 by from Safe and Easy I don't like going to a tax person I don't trust. Turbo Tax allows me to easily do taxes in my own home. It takes you step by step so no mistakes are made.
Date published: 2021-02-19
Rated 3 out of 5 by from Nothing is Free but it's worth the $ Free? Hardly. Each year it costs more & more- the basic 'delux' (the cheapest I've been offered) was $30 last yr & $50 this year & then when my e-file kept getting rejected on turbo's side, I had to pay $90 for help I never did receive, I ended up waiting a few days for the SOFTWARE Bug fixes & wham! My taxes e-filed smoothly, but yep, TurboTax is still demanding $190 now (even after admittedly rejecting my return due to 'softwear error'). It's still less than the $390/$400 Jackson Hewitt /HR block have charged in past & my refunds have been higher than expected so I keep returning-- just Know that 'FREE File' is a myth! LOL
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax made it easy and fun This was the first time filing a turbo tax federal and state return. The instructions were simple and easy to follow. It was an enjoyable experience.
Date published: 2021-02-19
Rated 4 out of 5 by from Too Expensive The cost has gotten outrageous to file online. Next year, I'll be taking my papers to a local tax service and only pay $50-$75
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome! Very easy to navigate and simple to use. I had a problem with my state return and they fixed it with hardly any effort by me!
Date published: 2021-02-19
Rated 1 out of 5 by from Having so many issues and plenty of rejects This is the 2 nd year and this time around it's been 5 times it has rejected my e-file and if it gets rejected again I will send my income tax thru someone else and also don't understand why it says I am self employed if I was with unemployment
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14563