TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Software Issue Caused Rejection I've used TurboTax for a number of years, and I'm beginning to lose faith in your product. A "software issue" causing my tax submission to be rejected is unacceptable. Your platform tries to steer users toward up-charges, yet your software isn't updated to the point that my submission is accepted? Right, maybe focus on updates instead of selling your customers tiered service. I'm disappointed, and I will explore other options. Also, from year-to-year it would be nice to have some tax information auto-populate for return customers. Why doesn't this happen? Some things do, but amounts we indicate for our 529 plans that should be rolling over to the next year don't? Seriously? This service just isn't worth the price.
Date published: 2021-02-19
Rated 4 out of 5 by from Simple to use to complete your taxes I enjoy using the software. Only thing I get annoyed with is skipping the state portion. Have to go in a few circle to show that I'm not interested in this portion
Date published: 2021-02-19
Rated 4 out of 5 by from awesome love using it not expensive do it from your home great product
Date published: 2021-02-19
Rated 4 out of 5 by from Convenient It's easy enough to use. I just wish I didn't have to upgrade to file with student loan information.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and Fast TAX Return, Truly TURBO For a fast, easy to use, and accurate, this professional design electronic expert design program is comprehensive. Fantastic support if needed; most likely you will not need it even for complicated tax returns. Turns filing a tax return from a challenge to a simple activity.
Date published: 2021-02-19
Rated 1 out of 5 by from Error in their software An error in their software got my state return rejected yet I still have to pay 100 bucks...yep makes sense
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is great!! Using TurboTax this year was extremely easy and effortless.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax awesome They work with me. Very easy to talk to answered all the questions I needed help with
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax was so helpful! Filing taxes for my first time was very scary but with TurboTax, I felt confident and could seek help whenever I needed it! It really helped me understand everything.
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax has helped me a lot. The additional information on every steps are gems
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14560
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Software Issue Caused Rejection I've used TurboTax for a number of years, and I'm beginning to lose faith in your product. A "software issue" causing my tax submission to be rejected is unacceptable. Your platform tries to steer users toward up-charges, yet your software isn't updated to the point that my submission is accepted? Right, maybe focus on updates instead of selling your customers tiered service. I'm disappointed, and I will explore other options. Also, from year-to-year it would be nice to have some tax information auto-populate for return customers. Why doesn't this happen? Some things do, but amounts we indicate for our 529 plans that should be rolling over to the next year don't? Seriously? This service just isn't worth the price.
Date published: 2021-02-19
Rated 4 out of 5 by from Simple to use to complete your taxes I enjoy using the software. Only thing I get annoyed with is skipping the state portion. Have to go in a few circle to show that I'm not interested in this portion
Date published: 2021-02-19
Rated 4 out of 5 by from awesome love using it not expensive do it from your home great product
Date published: 2021-02-19
Rated 4 out of 5 by from Convenient It's easy enough to use. I just wish I didn't have to upgrade to file with student loan information.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and Fast TAX Return, Truly TURBO For a fast, easy to use, and accurate, this professional design electronic expert design program is comprehensive. Fantastic support if needed; most likely you will not need it even for complicated tax returns. Turns filing a tax return from a challenge to a simple activity.
Date published: 2021-02-19
Rated 1 out of 5 by from Error in their software An error in their software got my state return rejected yet I still have to pay 100 bucks...yep makes sense
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is great!! Using TurboTax this year was extremely easy and effortless.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax awesome They work with me. Very easy to talk to answered all the questions I needed help with
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax was so helpful! Filing taxes for my first time was very scary but with TurboTax, I felt confident and could seek help whenever I needed it! It really helped me understand everything.
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax has helped me a lot. The additional information on every steps are gems
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14560