TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Major Bug in Online Version of Software I typically enjoy and appreciate the user interface offered by the online version of TurboTax. However, this year I discovered a major error that was forcing me to take the Standard Deduction instead of the Itemized Deduction, where my Itemized Deduction was over $6,000 above the Standard, and it would not allow me to correct the error prior to filing my erroneous return.
Date published: 2021-02-18
Rated 5 out of 5 by from Fastest Process Ever Everything went great will be using again next year !!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is the way to go! I have used Turbo Tax for many years. This is the first year that I had to call to file an amendment to a previous year. I have to call for online help. The person that worked with me was beyond helpful. She was calming, knowledge and directed me through the process. A successful encountered.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is Great, but has gotten worse A few years ago Turbo Tax didn't have some of the ticky tac fees that are associated with the account now. I started using it 4 years ago and I felt like Turbo Tax took less of my return while using their services. I also wish it wouldn't take a week to get a live consultation for the expert review. The standard live chat help is good, but there's a noticeable step down in service, and also the system glitches and crashes.
Date published: 2021-02-18
Rated 5 out of 5 by from GREAT! Wonderful Program to work with Go get this program
Date published: 2021-02-18
Rated 5 out of 5 by from Easy Filing TurboTax has made my first time filing my return a very easy process. The experts are very polite and helpful. I will be continuing to file with TT for now on
Date published: 2021-02-18
Rated 2 out of 5 by from Cool a incredibly pushy on upgrading Ok quick and the fact that if need be there is help and examples
Date published: 2021-02-18
Rated 5 out of 5 by from the best its done at my time, no appointment needed, my pace and i can always click the help button if i have a question. awsome!!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is amazing Agents are extremely helpful. Easy to use platform. Can't go wrong!
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent. Very helpful, attended,, professional and sound very pleasant on the phone. Thank you TURBO TAX
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14554
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Major Bug in Online Version of Software I typically enjoy and appreciate the user interface offered by the online version of TurboTax. However, this year I discovered a major error that was forcing me to take the Standard Deduction instead of the Itemized Deduction, where my Itemized Deduction was over $6,000 above the Standard, and it would not allow me to correct the error prior to filing my erroneous return.
Date published: 2021-02-18
Rated 5 out of 5 by from Fastest Process Ever Everything went great will be using again next year !!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is the way to go! I have used Turbo Tax for many years. This is the first year that I had to call to file an amendment to a previous year. I have to call for online help. The person that worked with me was beyond helpful. She was calming, knowledge and directed me through the process. A successful encountered.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is Great, but has gotten worse A few years ago Turbo Tax didn't have some of the ticky tac fees that are associated with the account now. I started using it 4 years ago and I felt like Turbo Tax took less of my return while using their services. I also wish it wouldn't take a week to get a live consultation for the expert review. The standard live chat help is good, but there's a noticeable step down in service, and also the system glitches and crashes.
Date published: 2021-02-18
Rated 5 out of 5 by from GREAT! Wonderful Program to work with Go get this program
Date published: 2021-02-18
Rated 5 out of 5 by from Easy Filing TurboTax has made my first time filing my return a very easy process. The experts are very polite and helpful. I will be continuing to file with TT for now on
Date published: 2021-02-18
Rated 2 out of 5 by from Cool a incredibly pushy on upgrading Ok quick and the fact that if need be there is help and examples
Date published: 2021-02-18
Rated 5 out of 5 by from the best its done at my time, no appointment needed, my pace and i can always click the help button if i have a question. awsome!!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is amazing Agents are extremely helpful. Easy to use platform. Can't go wrong!
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent. Very helpful, attended,, professional and sound very pleasant on the phone. Thank you TURBO TAX
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14554