TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Easy but not inclusive Overall easy to use but a bit unclear why i had to pay for an upgrade just to be able to fill in extra areas of income that I must claim. I had to buy the upgrade just to be able to claim rental income on my single family home which was annoying.
Date published: 2022-02-22
Rated 5 out of 5 by from Love this product, soooooo easy Everything is very simple and if needed, help is always there.
Date published: 2022-02-22
Rated 1 out of 5 by from Scammy So if you need to do a 1099 G for your taxes that is not considered basic and then want to charge 117 dollars for federal file what a joke
Date published: 2022-02-22
Rated 5 out of 5 by from Turbotax is awesome Very easy to follow. Quick and efficient. Recommend to friends
Date published: 2022-02-22
Rated 3 out of 5 by from Thanks Ttax A lot of other Tax Services really rustle my feathers. This one was like enjoying grade-A bird seed. Would recommend.
Date published: 2022-02-22
Rated 3 out of 5 by from TURBOTAX IS OK It keeps providing a Form 8995 for a qualified business interest deduction even though that does not apply to me and nothing in my info indicates a business. It is also too expensive but I've used it for years so it is convenient. I would like to view the actual forms as it is filling in the info.
Date published: 2022-02-22
Rated 5 out of 5 by from sick found out i owed 2 bands , not fun at all not having a great time.
Date published: 2022-02-22
Rated 5 out of 5 by from Amazing service I had two of the three experts that were really helpful and just over and above kindness. The second one wasn't much help.... but ONLY because he wanted to talk on the phone and there was a glitch with my cell phone. Otherwise, the first and third live help agents were amazing and over and above kind. I got divorced last year and there was a lot of unusual circumstances that they were really helpful with. Not to mention a few additional kind and encouraging words that went above and beyond.
Date published: 2022-02-22
Rated 5 out of 5 by from Good Service Step by step instructions plus an answer for any question that could be had.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is awesome I had a great experience using turbo tax and I didn’t use a customer service representative.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14553
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Easy but not inclusive Overall easy to use but a bit unclear why i had to pay for an upgrade just to be able to fill in extra areas of income that I must claim. I had to buy the upgrade just to be able to claim rental income on my single family home which was annoying.
Date published: 2022-02-22
Rated 5 out of 5 by from Love this product, soooooo easy Everything is very simple and if needed, help is always there.
Date published: 2022-02-22
Rated 1 out of 5 by from Scammy So if you need to do a 1099 G for your taxes that is not considered basic and then want to charge 117 dollars for federal file what a joke
Date published: 2022-02-22
Rated 5 out of 5 by from Turbotax is awesome Very easy to follow. Quick and efficient. Recommend to friends
Date published: 2022-02-22
Rated 3 out of 5 by from Thanks Ttax A lot of other Tax Services really rustle my feathers. This one was like enjoying grade-A bird seed. Would recommend.
Date published: 2022-02-22
Rated 3 out of 5 by from TURBOTAX IS OK It keeps providing a Form 8995 for a qualified business interest deduction even though that does not apply to me and nothing in my info indicates a business. It is also too expensive but I've used it for years so it is convenient. I would like to view the actual forms as it is filling in the info.
Date published: 2022-02-22
Rated 5 out of 5 by from sick found out i owed 2 bands , not fun at all not having a great time.
Date published: 2022-02-22
Rated 5 out of 5 by from Amazing service I had two of the three experts that were really helpful and just over and above kindness. The second one wasn't much help.... but ONLY because he wanted to talk on the phone and there was a glitch with my cell phone. Otherwise, the first and third live help agents were amazing and over and above kind. I got divorced last year and there was a lot of unusual circumstances that they were really helpful with. Not to mention a few additional kind and encouraging words that went above and beyond.
Date published: 2022-02-22
Rated 5 out of 5 by from Good Service Step by step instructions plus an answer for any question that could be had.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is awesome I had a great experience using turbo tax and I didn’t use a customer service representative.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14553