TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo Tax Review Turbo Tax takes to long to go through the various steps and doesn't do a good job explaining what information is needed.
Date published: 2021-05-14
Rated 5 out of 5 by from Use Turbo every year. I depend on Turbo to be accurate and up-to-date. I especially like the review for any problems so that I can fix them. Also, the audit chance feature eases my mind when I see the percent chance is low.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax helped I had a pretty good experience when talking to someone live. The last time I called I was given inncorrect information concerning Money Plus accounts set up for medical spending. All other people were very knowledgeable.
Date published: 2021-05-14
Rated 2 out of 5 by from Very disappointed this year! The main reason I switched to TurboTax from tax act which is much cheaper is that they made a mistake and reported my interest and dividend income twice after I imported bank information. The same thing almost happened with TurboTax this year because it showed in red font and added a red button that the bank information needs to be reviewed and once I clicked on the review button, it added the same amount from the same bank multiple times. This kept happening for every bank that I added. The main reason for the review every time was that the check box saying that there is important information to be added in the additional blank boxes (and there was none in my forms), was set on by default (turning the check box green). As a precautionary measure that is OK but you should never double identical reports and most importantly you should NEVER ADD new bank item after a person clicks just the review button that you posted! You guarantee best return yet your software could have reported 2 or 3 times greater amount in interest earned.
Date published: 2021-05-14
Rated 5 out of 5 by from I love Turbotax The Home and Business software is the best around.
Date published: 2021-05-14
Rated 4 out of 5 by from First time using Turbo tax It was easy and user friendly. The turbo staff was helpful when I needed help
Date published: 2021-05-14
Rated 5 out of 5 by from I like it I had a slow start but it became easier as I progressed. I will recommend the product to friends and relatives
Date published: 2021-05-14
Rated 4 out of 5 by from Auto-Fill Fields A lot of fields should be auto-fill from the year before. It's a hassle having to re-enter a lot of stuff that can be carried over from the previous year.
Date published: 2021-05-14
Rated 5 out of 5 by from very good its been very good i cant use a computer that well and was able to get er done
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax makes filing easy Each year filing my taxes becomes easier. Wouldn't think of using any other tax software.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1456
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax Review Turbo Tax takes to long to go through the various steps and doesn't do a good job explaining what information is needed.
Date published: 2021-05-14
Rated 5 out of 5 by from Use Turbo every year. I depend on Turbo to be accurate and up-to-date. I especially like the review for any problems so that I can fix them. Also, the audit chance feature eases my mind when I see the percent chance is low.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax helped I had a pretty good experience when talking to someone live. The last time I called I was given inncorrect information concerning Money Plus accounts set up for medical spending. All other people were very knowledgeable.
Date published: 2021-05-14
Rated 2 out of 5 by from Very disappointed this year! The main reason I switched to TurboTax from tax act which is much cheaper is that they made a mistake and reported my interest and dividend income twice after I imported bank information. The same thing almost happened with TurboTax this year because it showed in red font and added a red button that the bank information needs to be reviewed and once I clicked on the review button, it added the same amount from the same bank multiple times. This kept happening for every bank that I added. The main reason for the review every time was that the check box saying that there is important information to be added in the additional blank boxes (and there was none in my forms), was set on by default (turning the check box green). As a precautionary measure that is OK but you should never double identical reports and most importantly you should NEVER ADD new bank item after a person clicks just the review button that you posted! You guarantee best return yet your software could have reported 2 or 3 times greater amount in interest earned.
Date published: 2021-05-14
Rated 5 out of 5 by from I love Turbotax The Home and Business software is the best around.
Date published: 2021-05-14
Rated 4 out of 5 by from First time using Turbo tax It was easy and user friendly. The turbo staff was helpful when I needed help
Date published: 2021-05-14
Rated 5 out of 5 by from I like it I had a slow start but it became easier as I progressed. I will recommend the product to friends and relatives
Date published: 2021-05-14
Rated 4 out of 5 by from Auto-Fill Fields A lot of fields should be auto-fill from the year before. It's a hassle having to re-enter a lot of stuff that can be carried over from the previous year.
Date published: 2021-05-14
Rated 5 out of 5 by from very good its been very good i cant use a computer that well and was able to get er done
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax makes filing easy Each year filing my taxes becomes easier. Wouldn't think of using any other tax software.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1456