TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Love it Makes filing my taxes easy. I think for the majority of people this is the way to go.
Date published: 2023-03-12
Rated 5 out of 5 by from Another Quick File As someone without assets and an investment portfolio, I appreciate TurboTax's giving me the option to get my single income forms entered and filed in less than 35 minutes :)
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax gets better every year I had a very positive experience. I hit one software bug which I suspect is related to the client rendering: Loading last years return > MFS > my 1040 > enter my AGI > spouse's 1040 > bug: the "confirm AGI" box was pre-loaded with my AGI (box 11) from prev form stage.
Date published: 2023-03-12
Rated 4 out of 5 by from TurboTax is user-friendly TurboTax is very easy to use and pretty reasonably priced. There were several instances where they tried to upsell that were pretty annoying, hence the loss of a star. Overall, pretty painless and I'll probably use it next year.
Date published: 2023-03-12
Rated 1 out of 5 by from TurboTax was HORRIBLE! IT WAS HORRIBLE....I live in VA....It asked me if I had a house and I did in WVA so I input the information. When I finally got to WVA state form where I chose step by step instructions....well it never transferred the data into the form nor did it ever ask me about a house sale...TurboTax took me right to the end and after the "Review and Check" proclaimed I had no errors and asked me if I wanted to e-file...I'm like ...What?...I had $27,500 of capital gains in which I had to pay taxes on....needless to say I had to go line by line through the form and fill it in myself...TurboTax is a joke!Tom
Date published: 2023-03-12
Rated 5 out of 5 by from Easy Filling as usual Easy Filling as usual. Love this website. Even as a business owner, filling through Turbo Tax is super simple and convenient.
Date published: 2023-03-12
Rated 1 out of 5 by from Every other country gets this for free. I hate that I HAVE to use a program like TurboTax because companies like TurboTax pay congress to keep it that way. This program is a useless third party that is only in this position because of corruption and government payouts. Bite me.
Date published: 2023-03-12
Rated 5 out of 5 by from Helpful I like that everything is streamlined so I can answer quickly and easily.
Date published: 2023-03-12
Rated 1 out of 5 by from Getting too expensive Only used for the convenience of staying with the same platform I've used for the past few years. I will seriously consider switching next time. Last year I paid $93 and this year I'm paying $222 for the service, that's unacceptable considering other tools are doing this for 1/3 of the price
Date published: 2023-03-12
Rated 5 out of 5 by from Home and Business Best Product Yet! Have been using Turbotax for 25 years
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 1456
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love it Makes filing my taxes easy. I think for the majority of people this is the way to go.
Date published: 2023-03-12
Rated 5 out of 5 by from Another Quick File As someone without assets and an investment portfolio, I appreciate TurboTax's giving me the option to get my single income forms entered and filed in less than 35 minutes :)
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax gets better every year I had a very positive experience. I hit one software bug which I suspect is related to the client rendering: Loading last years return > MFS > my 1040 > enter my AGI > spouse's 1040 > bug: the "confirm AGI" box was pre-loaded with my AGI (box 11) from prev form stage.
Date published: 2023-03-12
Rated 4 out of 5 by from TurboTax is user-friendly TurboTax is very easy to use and pretty reasonably priced. There were several instances where they tried to upsell that were pretty annoying, hence the loss of a star. Overall, pretty painless and I'll probably use it next year.
Date published: 2023-03-12
Rated 1 out of 5 by from TurboTax was HORRIBLE! IT WAS HORRIBLE....I live in VA....It asked me if I had a house and I did in WVA so I input the information. When I finally got to WVA state form where I chose step by step instructions....well it never transferred the data into the form nor did it ever ask me about a house sale...TurboTax took me right to the end and after the "Review and Check" proclaimed I had no errors and asked me if I wanted to e-file...I'm like ...What?...I had $27,500 of capital gains in which I had to pay taxes on....needless to say I had to go line by line through the form and fill it in myself...TurboTax is a joke!Tom
Date published: 2023-03-12
Rated 5 out of 5 by from Easy Filling as usual Easy Filling as usual. Love this website. Even as a business owner, filling through Turbo Tax is super simple and convenient.
Date published: 2023-03-12
Rated 1 out of 5 by from Every other country gets this for free. I hate that I HAVE to use a program like TurboTax because companies like TurboTax pay congress to keep it that way. This program is a useless third party that is only in this position because of corruption and government payouts. Bite me.
Date published: 2023-03-12
Rated 5 out of 5 by from Helpful I like that everything is streamlined so I can answer quickly and easily.
Date published: 2023-03-12
Rated 1 out of 5 by from Getting too expensive Only used for the convenience of staying with the same platform I've used for the past few years. I will seriously consider switching next time. Last year I paid $93 and this year I'm paying $222 for the service, that's unacceptable considering other tools are doing this for 1/3 of the price
Date published: 2023-03-12
Rated 5 out of 5 by from Home and Business Best Product Yet! Have been using Turbotax for 25 years
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 1456