TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Less happy this year than previous years I still like using TT, but was not as happy this year for a couple of reasons. I had to wait a few days for the appropriate forms to be available, which is not terrible, but one would expect that TT would be ready when folks are prepared to file for the tax season. Perhaps NC didn't have the forms out in time, I don't know. Also my NC form was rejected. I am assuming this had to do with the issue with the carryover of charitable contributions from the previous year. Fortunately, I was able to manually correct this in a few days (with help from TT's feedback, thank you!), because the TT software wasn't doing it. I hope you will be able to correct this before too many people file an incorrect tax form.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbotax was great It was quick and easy! I will be using Turbotax next year!
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use Easy to use. For some reason my Free Federal & Free State ending up costing me $84. This was fast and easy so I just paid to have them done.
Date published: 2022-02-25
Rated 5 out of 5 by from easy to use good instructions easy to find information quick and easy
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is awesome The whole experience was excellent . They walk you right through the whole process
Date published: 2022-02-25
Rated 5 out of 5 by from turbo tax is great I have used Turbo Tax for many and many of years and have never had one problem. Thank you
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax 8 Years Running Turbo tax made filing easy and simple. We had both college expenses and stocks, and it walked us through step by step. We have used the Turbo Tax Premier for the last 8 years without issue. Great product!
Date published: 2022-02-25
Rated 4 out of 5 by from very good Very easy to do I had no problem with the application
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome Although it was asking for the wrong thing in the review, I went over all the forms and added one and it worked fine
Date published: 2022-02-25
Rated 5 out of 5 by from Life saver very easy to use and thorough. I will be recommending to friends and family.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 14547
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Less happy this year than previous years I still like using TT, but was not as happy this year for a couple of reasons. I had to wait a few days for the appropriate forms to be available, which is not terrible, but one would expect that TT would be ready when folks are prepared to file for the tax season. Perhaps NC didn't have the forms out in time, I don't know. Also my NC form was rejected. I am assuming this had to do with the issue with the carryover of charitable contributions from the previous year. Fortunately, I was able to manually correct this in a few days (with help from TT's feedback, thank you!), because the TT software wasn't doing it. I hope you will be able to correct this before too many people file an incorrect tax form.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbotax was great It was quick and easy! I will be using Turbotax next year!
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use Easy to use. For some reason my Free Federal & Free State ending up costing me $84. This was fast and easy so I just paid to have them done.
Date published: 2022-02-25
Rated 5 out of 5 by from easy to use good instructions easy to find information quick and easy
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is awesome The whole experience was excellent . They walk you right through the whole process
Date published: 2022-02-25
Rated 5 out of 5 by from turbo tax is great I have used Turbo Tax for many and many of years and have never had one problem. Thank you
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax 8 Years Running Turbo tax made filing easy and simple. We had both college expenses and stocks, and it walked us through step by step. We have used the Turbo Tax Premier for the last 8 years without issue. Great product!
Date published: 2022-02-25
Rated 4 out of 5 by from very good Very easy to do I had no problem with the application
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome Although it was asking for the wrong thing in the review, I went over all the forms and added one and it worked fine
Date published: 2022-02-25
Rated 5 out of 5 by from Life saver very easy to use and thorough. I will be recommending to friends and family.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 14547