TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from awesome and efficient The steps were easy and I had no problem recieving help from your support team.
Date published: 2021-02-13
Rated 5 out of 5 by from turbo tax is excellent and easy to use Cynthia was great. She was patient with us and took care of all of our concerns. She did an amazing job. thanks Cynthia
Date published: 2021-02-13
Rated 2 out of 5 by from It's ok It's a little misleading - they tell you it's $40. You think to yourself, "I can live with that." Then they turn around and charge you $40 for each Federal and State return, and $40 if you want to pay using your return(s). I'd consider being straightforward and honest with people at the start. People will stumble through their taxes only to find TurboTax is going to charge them almost as much as any other company, but they'll pay it because they just went through all the trouble and don't want to re-live the nightmare of filing taxes. That's questionable behavior.
Date published: 2021-02-13
Rated 2 out of 5 by from getting way too pricy love the ease and simplicity, but youve gone from taking about 50 bucks a couple of years ago to taking almost 200 for this return. this is my final year using you, we won't be allowing ourselves to be financially ransacked next year. best of luck.
Date published: 2021-02-13
Rated 5 out of 5 by from Best way to file taxes Turbo tax has always been very user friendly and accurate!
Date published: 2021-02-13
Rated 4 out of 5 by from Good to Great always great and easy to use, will continue to use in future
Date published: 2021-02-13
Rated 4 out of 5 by from It's great love TurboTax I had a great experience with turbo tax i will use them again
Date published: 2021-02-13
Rated 5 out of 5 by from Its great. Fast and easy. Very helpful live service. Highly recommend to anyone.
Date published: 2021-02-13
Rated 1 out of 5 by from TurboTax Premier 2020 - What happened? I was prompted to provide info over and over for cells on my tax forms that are blank. Through multiple reviews, it still prompts "needs review". During the final review prior to submitting, it asked me to fill in a new W2 which then doubled up my filing. This software is getting worse year over year.
Date published: 2021-02-13
Rated 5 out of 5 by from Awesome It was great. Would definitely recommend to anyone
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14543
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome and efficient The steps were easy and I had no problem recieving help from your support team.
Date published: 2021-02-13
Rated 5 out of 5 by from turbo tax is excellent and easy to use Cynthia was great. She was patient with us and took care of all of our concerns. She did an amazing job. thanks Cynthia
Date published: 2021-02-13
Rated 2 out of 5 by from It's ok It's a little misleading - they tell you it's $40. You think to yourself, "I can live with that." Then they turn around and charge you $40 for each Federal and State return, and $40 if you want to pay using your return(s). I'd consider being straightforward and honest with people at the start. People will stumble through their taxes only to find TurboTax is going to charge them almost as much as any other company, but they'll pay it because they just went through all the trouble and don't want to re-live the nightmare of filing taxes. That's questionable behavior.
Date published: 2021-02-13
Rated 2 out of 5 by from getting way too pricy love the ease and simplicity, but youve gone from taking about 50 bucks a couple of years ago to taking almost 200 for this return. this is my final year using you, we won't be allowing ourselves to be financially ransacked next year. best of luck.
Date published: 2021-02-13
Rated 5 out of 5 by from Best way to file taxes Turbo tax has always been very user friendly and accurate!
Date published: 2021-02-13
Rated 4 out of 5 by from Good to Great always great and easy to use, will continue to use in future
Date published: 2021-02-13
Rated 4 out of 5 by from It's great love TurboTax I had a great experience with turbo tax i will use them again
Date published: 2021-02-13
Rated 5 out of 5 by from Its great. Fast and easy. Very helpful live service. Highly recommend to anyone.
Date published: 2021-02-13
Rated 1 out of 5 by from TurboTax Premier 2020 - What happened? I was prompted to provide info over and over for cells on my tax forms that are blank. Through multiple reviews, it still prompts "needs review". During the final review prior to submitting, it asked me to fill in a new W2 which then doubled up my filing. This software is getting worse year over year.
Date published: 2021-02-13
Rated 5 out of 5 by from Awesome It was great. Would definitely recommend to anyone
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14543