TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from EASIEST TAX FILING EVER THIS TAX PREP SOLUTION GETS EASIER EVERY YEAR! TURBO TAX MAKES ME LOOK FORWARD TO DOING MY TAXES!
Date published: 2021-02-12
Rated 4 out of 5 by from money 4 me I have used this site for a few year find it easy to use and I get a nice return
Date published: 2021-02-12
Rated 4 out of 5 by from Usually love TurboTax but issue this year I usually do a simple return. However, I overpaid on social security. They made me upgrade to deluxe for $40. Which would have been fine but then they charged another $40 for state (which SS shouldn't matter) and another $40 to take the $80 out of my refund. $120 total wasted because I overpaid on Social Security.
Date published: 2021-02-12
Rated 5 out of 5 by from Easy, complete, accurate It is easy to file taxes with TurboTax because it does everything for you except find the numbers. I use Quicken and have it set up so all the numbers I have to enter are available. Then, wham bam, it's done. And filed.
Date published: 2021-02-12
Rated 5 out of 5 by from Love how simple TurboTax makes doing my taxes I love how simple and easy with your step by step instructions you make filing taxes. I have used this site for I know at least 7 years and I have never had any issues. Love that tax experts are just a click away if I do have any questions.
Date published: 2021-02-12
Rated 2 out of 5 by from Confusing Navigation When I went to file my return, I was getting an error with the number I was putting in for charitable donations. Above, a number pulled from Schedule 1 Line 22 said 14.00 even though I wanted this to be 0. When I went to that line it was 0. So I had to go on a hunt through my return to find this mystery 14. It ended up being a donation amount from last year which I had not been asked to review. Everything ran smoothly except this one issue, but it took me an extra 30 minutes to figure out. My suggestion would be to take the user to the page and question associated with the error rather than showing it on the 1040. At no point in the process do you view the 1040 so it is extremely unhelpful to be shown an error on it with no reference to the way you filled out the form.
Date published: 2021-02-12
Rated 5 out of 5 by from The best program as always This is the 10th year that I have used TurboTax. Ill never use anything else
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is Comforting I always feel better with the process after doing it with Turbo Tax since I feel like a novice and they are the professionals. I really appreciate the free filing and the comfort it brings. I always come back to them.
Date published: 2021-02-12
Rated 5 out of 5 by from great service great service and easy to use, they've made it even easier this year than in the past
Date published: 2021-02-12
Rated 5 out of 5 by from Easy and Accurate I have been using Turbo Tax since 2016. I tried using a different website before and they messed up my return, but before filing with them I went back to Turbo Tax and quadruple checked my information and my return was corrected. I will forever use TT.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14541
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from EASIEST TAX FILING EVER THIS TAX PREP SOLUTION GETS EASIER EVERY YEAR! TURBO TAX MAKES ME LOOK FORWARD TO DOING MY TAXES!
Date published: 2021-02-12
Rated 4 out of 5 by from money 4 me I have used this site for a few year find it easy to use and I get a nice return
Date published: 2021-02-12
Rated 4 out of 5 by from Usually love TurboTax but issue this year I usually do a simple return. However, I overpaid on social security. They made me upgrade to deluxe for $40. Which would have been fine but then they charged another $40 for state (which SS shouldn't matter) and another $40 to take the $80 out of my refund. $120 total wasted because I overpaid on Social Security.
Date published: 2021-02-12
Rated 5 out of 5 by from Easy, complete, accurate It is easy to file taxes with TurboTax because it does everything for you except find the numbers. I use Quicken and have it set up so all the numbers I have to enter are available. Then, wham bam, it's done. And filed.
Date published: 2021-02-12
Rated 5 out of 5 by from Love how simple TurboTax makes doing my taxes I love how simple and easy with your step by step instructions you make filing taxes. I have used this site for I know at least 7 years and I have never had any issues. Love that tax experts are just a click away if I do have any questions.
Date published: 2021-02-12
Rated 2 out of 5 by from Confusing Navigation When I went to file my return, I was getting an error with the number I was putting in for charitable donations. Above, a number pulled from Schedule 1 Line 22 said 14.00 even though I wanted this to be 0. When I went to that line it was 0. So I had to go on a hunt through my return to find this mystery 14. It ended up being a donation amount from last year which I had not been asked to review. Everything ran smoothly except this one issue, but it took me an extra 30 minutes to figure out. My suggestion would be to take the user to the page and question associated with the error rather than showing it on the 1040. At no point in the process do you view the 1040 so it is extremely unhelpful to be shown an error on it with no reference to the way you filled out the form.
Date published: 2021-02-12
Rated 5 out of 5 by from The best program as always This is the 10th year that I have used TurboTax. Ill never use anything else
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is Comforting I always feel better with the process after doing it with Turbo Tax since I feel like a novice and they are the professionals. I really appreciate the free filing and the comfort it brings. I always come back to them.
Date published: 2021-02-12
Rated 5 out of 5 by from great service great service and easy to use, they've made it even easier this year than in the past
Date published: 2021-02-12
Rated 5 out of 5 by from Easy and Accurate I have been using Turbo Tax since 2016. I tried using a different website before and they messed up my return, but before filing with them I went back to Turbo Tax and quadruple checked my information and my return was corrected. I will forever use TT.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14541