TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Awesome and easy to use Saves all huge amounts of unnecessary fees tax preparers charge
Date published: 2021-02-19
Rated 1 out of 5 by from Super frustrating, not user friendly Every year I do my taxes with this program there's new issues. It takes me hours and if there was something else easier to use, I'd leave Turbotax immediately! Last year it kept having issues filing, and wouldn't explain what I needed to do. Instead it took a lot of google searching for the answers and starting completely over numerous times. This year I had to start over a couple times and reenter all my info because it kept giving me this stupid error "Our records indicate that you are not entitled to efile one or more formsets." I had to google it, retry to enter my state tax, then it messed up and wanted me to enter info from 2019 W2's! SUPER frustrating and I'm not paying extra just to get support to use this website.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Awesome The fixed my rejected State Tax Return and was able to refile.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is great! Turbotax works without a problem. Great references and Ive never had a problem.
Date published: 2021-02-19
Rated 5 out of 5 by from This is so easy and fast. TurboTax is very fast and so easy to finish. Helps you through the whole process.
Date published: 2021-02-19
Rated 2 out of 5 by from Too Expensive $80 to file basic taxes?!!!! Everything is done electronically and still costs nearly a hundred bucks. Since TurboTax does keep some items from previous years I understand paying a bit, maybe fifty bucks but eighty is too much.
Date published: 2021-02-19
Rated 5 out of 5 by from Very thorough service I prepared my return and then used the Tax Expert to review my return with me. She was very knowledgeable and we were able to solve all issues and file.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbotax The system was very easy to use and ask questions in areas to get the biggest refund. I was just disappointed with having to pay $80 on a simple return only adding amounts in student loan interest and charity contributions amounts.
Date published: 2021-02-19
Rated 5 out of 5 by from AWESOME!!!! I LOVE TURBO TAX its wonderful and free. I love it
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is unbelievable!!! Been doing my taxes with turbo tax for 10 years and love it. So easy to navigate and have never had issues. Buying and selling houses, stocks, and having multiple jobs, everything is easy when it comes to navigating. Thank you for support the military and letting us E-File for free.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14523
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome and easy to use Saves all huge amounts of unnecessary fees tax preparers charge
Date published: 2021-02-19
Rated 1 out of 5 by from Super frustrating, not user friendly Every year I do my taxes with this program there's new issues. It takes me hours and if there was something else easier to use, I'd leave Turbotax immediately! Last year it kept having issues filing, and wouldn't explain what I needed to do. Instead it took a lot of google searching for the answers and starting completely over numerous times. This year I had to start over a couple times and reenter all my info because it kept giving me this stupid error "Our records indicate that you are not entitled to efile one or more formsets." I had to google it, retry to enter my state tax, then it messed up and wanted me to enter info from 2019 W2's! SUPER frustrating and I'm not paying extra just to get support to use this website.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Awesome The fixed my rejected State Tax Return and was able to refile.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is great! Turbotax works without a problem. Great references and Ive never had a problem.
Date published: 2021-02-19
Rated 5 out of 5 by from This is so easy and fast. TurboTax is very fast and so easy to finish. Helps you through the whole process.
Date published: 2021-02-19
Rated 2 out of 5 by from Too Expensive $80 to file basic taxes?!!!! Everything is done electronically and still costs nearly a hundred bucks. Since TurboTax does keep some items from previous years I understand paying a bit, maybe fifty bucks but eighty is too much.
Date published: 2021-02-19
Rated 5 out of 5 by from Very thorough service I prepared my return and then used the Tax Expert to review my return with me. She was very knowledgeable and we were able to solve all issues and file.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbotax The system was very easy to use and ask questions in areas to get the biggest refund. I was just disappointed with having to pay $80 on a simple return only adding amounts in student loan interest and charity contributions amounts.
Date published: 2021-02-19
Rated 5 out of 5 by from AWESOME!!!! I LOVE TURBO TAX its wonderful and free. I love it
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is unbelievable!!! Been doing my taxes with turbo tax for 10 years and love it. So easy to navigate and have never had issues. Buying and selling houses, stocks, and having multiple jobs, everything is easy when it comes to navigating. Thank you for support the military and letting us E-File for free.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14523