TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
LAwk84 from
turbo tax!
great experience! very user friendly! will use again!
Date published: 2022-02-25
Rated 5 out of 5 by
CMRocket from
TurboTax is great
The questions were straight forward and the key is taking your time.
Date published: 2022-02-25
Rated 5 out of 5 by
MrO1031 from
Turbo Tax is very customer frieldy
Tax made simple and easy. Great resource...I spoke to a tax expert, Edgar. He was very help and knowledgable.
Date published: 2022-02-25
Rated 5 out of 5 by
Junior7577 from
John taxs
Had a great experience love doing my taxes on TurboTax
Date published: 2022-02-25
Rated 5 out of 5 by
Naiya1114 from
Quick and Easy
It’s so easy to do by yourself. Quick. They even save your information from the previous year. LOVE TURBOTAX
Date published: 2022-02-25
Rated 5 out of 5 by
Anonymous 11111 from
TurboTax is awesome
TurboTax is easy to use and gets me the most money back
Date published: 2022-02-25
Rated 5 out of 5 by
HotelGuy301 from
The Live help is great.
Used the Live help feature twice - both experts were just that - experts! Help was quick, efficient, and knowledgeable. You could tell they were vested in making sure our taxes were correct and we were maximizing our refund.
Date published: 2022-02-25
Rated 5 out of 5 by
SXPX from
Turbo Tax is Awsome!
It's very user friendly and simple and there is someone there at any point to assist with questions and concerns!
Date published: 2022-02-25
Rated 5 out of 5 by
Mooma421 from
Very easy to use
Easy to use Easy understand Questions get answered quickly
Date published: 2022-02-25
Rated 2 out of 5 by
cm9314 from
After 10 years, not sure I'll use again
We have a significant state level refund we would like to e-file (for speed and confidence that it will not be lost in the mail) but cannot e-file due to a TT issue with From 8582. I understand issues come up with complex software, but I was disappointed with the lack of clarity and communication from Turbo Tax on this issue. I spent hours researching non-TT sites to find work arounds or way to communicate to TT that I too was affected by this issue. It looks like this issue affects a few 10s of thousand filers across several states, many filing in Maryland. I would have appreciated acknowledgement of the issue somewhere in the TT program along with status updates. Not having this information communicated and having to find "TT employee" comments on other sites that provided acknowledgement of the issue with projected fix dates, did not give me a sense of confidence that fixes are being addressed, that I won't need to file by mail or redo state taxes in another program, or most frustrating, that I won't have a similar issue next year.
All TurboTax® Offerings Reviews - Page 14522
Date published: 2022-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
LAwk84 from
turbo tax!
great experience! very user friendly! will use again!
Date published: 2022-02-25
Rated 5 out of 5 by
CMRocket from
TurboTax is great
The questions were straight forward and the key is taking your time.
Date published: 2022-02-25
Rated 5 out of 5 by
MrO1031 from
Turbo Tax is very customer frieldy
Tax made simple and easy. Great resource...I spoke to a tax expert, Edgar. He was very help and knowledgable.
Date published: 2022-02-25
Rated 5 out of 5 by
Junior7577 from
John taxs
Had a great experience love doing my taxes on TurboTax
Date published: 2022-02-25
Rated 5 out of 5 by
Naiya1114 from
Quick and Easy
It’s so easy to do by yourself. Quick. They even save your information from the previous year. LOVE TURBOTAX
Date published: 2022-02-25
Rated 5 out of 5 by
Anonymous 11111 from
TurboTax is awesome
TurboTax is easy to use and gets me the most money back
Date published: 2022-02-25
Rated 5 out of 5 by
HotelGuy301 from
The Live help is great.
Used the Live help feature twice - both experts were just that - experts! Help was quick, efficient, and knowledgeable. You could tell they were vested in making sure our taxes were correct and we were maximizing our refund.
Date published: 2022-02-25
Rated 5 out of 5 by
SXPX from
Turbo Tax is Awsome!
It's very user friendly and simple and there is someone there at any point to assist with questions and concerns!
Date published: 2022-02-25
Rated 5 out of 5 by
Mooma421 from
Very easy to use
Easy to use Easy understand Questions get answered quickly
Date published: 2022-02-25
Rated 2 out of 5 by
cm9314 from
After 10 years, not sure I'll use again
We have a significant state level refund we would like to e-file (for speed and confidence that it will not be lost in the mail) but cannot e-file due to a TT issue with From 8582. I understand issues come up with complex software, but I was disappointed with the lack of clarity and communication from Turbo Tax on this issue. I spent hours researching non-TT sites to find work arounds or way to communicate to TT that I too was affected by this issue. It looks like this issue affects a few 10s of thousand filers across several states, many filing in Maryland. I would have appreciated acknowledgement of the issue somewhere in the TT program along with status updates. Not having this information communicated and having to find "TT employee" comments on other sites that provided acknowledgement of the issue with projected fix dates, did not give me a sense of confidence that fixes are being addressed, that I won't need to file by mail or redo state taxes in another program, or most frustrating, that I won't have a similar issue next year.
All TurboTax® Offerings Reviews - Page 14522
Date published: 2022-02-25