TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbo tax! great experience! very user friendly! will use again!
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is great The questions were straight forward and the key is taking your time.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is very customer frieldy Tax made simple and easy. Great resource...I spoke to a tax expert, Edgar. He was very help and knowledgable.
Date published: 2022-02-25
Rated 5 out of 5 by from John taxs Had a great experience love doing my taxes on TurboTax
Date published: 2022-02-25
Rated 5 out of 5 by from Quick and Easy It’s so easy to do by yourself. Quick. They even save your information from the previous year. LOVE TURBOTAX
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is awesome TurboTax is easy to use and gets me the most money back
Date published: 2022-02-25
Rated 5 out of 5 by from The Live help is great. Used the Live help feature twice - both experts were just that - experts! Help was quick, efficient, and knowledgeable. You could tell they were vested in making sure our taxes were correct and we were maximizing our refund.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is Awsome! It's very user friendly and simple and there is someone there at any point to assist with questions and concerns!
Date published: 2022-02-25
Rated 5 out of 5 by from Very easy to use Easy to use Easy understand Questions get answered quickly
Date published: 2022-02-25
Rated 2 out of 5 by from After 10 years, not sure I'll use again We have a significant state level refund we would like to e-file (for speed and confidence that it will not be lost in the mail) but cannot e-file due to a TT issue with From 8582. I understand issues come up with complex software, but I was disappointed with the lack of clarity and communication from Turbo Tax on this issue. I spent hours researching non-TT sites to find work arounds or way to communicate to TT that I too was affected by this issue. It looks like this issue affects a few 10s of thousand filers across several states, many filing in Maryland. I would have appreciated acknowledgement of the issue somewhere in the TT program along with status updates. Not having this information communicated and having to find "TT employee" comments on other sites that provided acknowledgement of the issue with projected fix dates, did not give me a sense of confidence that fixes are being addressed, that I won't need to file by mail or redo state taxes in another program, or most frustrating, that I won't have a similar issue next year.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 14522
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
Own a business
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Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax! great experience! very user friendly! will use again!
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is great The questions were straight forward and the key is taking your time.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is very customer frieldy Tax made simple and easy. Great resource...I spoke to a tax expert, Edgar. He was very help and knowledgable.
Date published: 2022-02-25
Rated 5 out of 5 by from John taxs Had a great experience love doing my taxes on TurboTax
Date published: 2022-02-25
Rated 5 out of 5 by from Quick and Easy It’s so easy to do by yourself. Quick. They even save your information from the previous year. LOVE TURBOTAX
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is awesome TurboTax is easy to use and gets me the most money back
Date published: 2022-02-25
Rated 5 out of 5 by from The Live help is great. Used the Live help feature twice - both experts were just that - experts! Help was quick, efficient, and knowledgeable. You could tell they were vested in making sure our taxes were correct and we were maximizing our refund.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is Awsome! It's very user friendly and simple and there is someone there at any point to assist with questions and concerns!
Date published: 2022-02-25
Rated 5 out of 5 by from Very easy to use Easy to use Easy understand Questions get answered quickly
Date published: 2022-02-25
Rated 2 out of 5 by from After 10 years, not sure I'll use again We have a significant state level refund we would like to e-file (for speed and confidence that it will not be lost in the mail) but cannot e-file due to a TT issue with From 8582. I understand issues come up with complex software, but I was disappointed with the lack of clarity and communication from Turbo Tax on this issue. I spent hours researching non-TT sites to find work arounds or way to communicate to TT that I too was affected by this issue. It looks like this issue affects a few 10s of thousand filers across several states, many filing in Maryland. I would have appreciated acknowledgement of the issue somewhere in the TT program along with status updates. Not having this information communicated and having to find "TT employee" comments on other sites that provided acknowledgement of the issue with projected fix dates, did not give me a sense of confidence that fixes are being addressed, that I won't need to file by mail or redo state taxes in another program, or most frustrating, that I won't have a similar issue next year.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 14522