TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
PhotoD33 from
Excellent Overall Experience
The overall website version of TurboTax Premium was very user-friendly and easy for me to navigate and return to specific areas. I did run into one glitch that I couldn't solve on my own and with a click of the help button, a minute later, I had the most helpful, knowledgeable, kind-spirited individual I have ever worked with for phone support. She helped answer all of my questions quickly and efficiently. Thank you!
Date published: 2023-02-11
Rated 5 out of 5 by
EmilyS84 from
Super Easy
My husband and I have tried different companies over the years for filing our taxes. Last year, we decided to try and file our taxes using TurboTax. It was great! We were able to sit in my office at my computer and enjoy a lovely cup of coffee while filing away. The only downside to the whole process was listening to my husband's mild digs at the cleanliness of my home office, but if that's the biggest complaint, I would say we are doing ok. We used TurboTax again this year, and we are still very happy with the program!
Date published: 2023-02-11
Rated 4 out of 5 by
holly500 from
Very easy to navigate
This is very easy to use and I feel like the walk through is very thorough. You could make the use of coupons/discounts more prominent as I spent 50 minutes on the phone with a customer service representative to apply my discount. I eventually had to submit a refund request as I had moved past the page to apply my discount.
Date published: 2023-02-11
Rated 5 out of 5 by
ASKYE2000 from
THANKS TURBOTAX
FILED FOR FREE AND RECIEVED EXCELLENT SUPPORT FROM A LIVE AGENT WHO CALLED ME WITHIN LESS THAN A MINUTE OF REQUESTING EXTRA HELP (:
Date published: 2023-02-11
Rated 4 out of 5 by
CJL87 from
Turbo Tax is easy to use
It is quick and easy to use with helpful tax representatives
Date published: 2023-02-11
Rated 5 out of 5 by
FirstNameLisa from
Peace of Mind
Tax law is complicated, but Turbotax gives me peace of mind because I know that my taxes will be customized to my circumstances and always based on the latest Federal and State tax laws.
Date published: 2023-02-11
Rated 5 out of 5 by
sopa H from
Turbotax is convenient and easy
I have been using turbo tax for years. Each time I have used a live assistant they have been helpful and knowledgeable.
Date published: 2023-02-11
Rated 5 out of 5 by
dennisgbsn2 from
Easier than I thought it would be.
It's very simple and to the point. If I knew this was this easy I would have used Turbotax years ago.
Date published: 2023-02-11
Rated 5 out of 5 by
Raya94 from
Turbo tax is awesome.
David was very helpful and explained everything to me before he would do anything.
Date published: 2023-02-11
Rated 5 out of 5 by
MiraPanda from
Free version great for simple returns
Made the process of filing my first returns much less intimidating. Super easy to use and nice they have a free service for simple returns.
All TurboTax® Offerings Reviews - Page 14516
Date published: 2023-02-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
PhotoD33 from
Excellent Overall Experience
The overall website version of TurboTax Premium was very user-friendly and easy for me to navigate and return to specific areas. I did run into one glitch that I couldn't solve on my own and with a click of the help button, a minute later, I had the most helpful, knowledgeable, kind-spirited individual I have ever worked with for phone support. She helped answer all of my questions quickly and efficiently. Thank you!
Date published: 2023-02-11
Rated 5 out of 5 by
EmilyS84 from
Super Easy
My husband and I have tried different companies over the years for filing our taxes. Last year, we decided to try and file our taxes using TurboTax. It was great! We were able to sit in my office at my computer and enjoy a lovely cup of coffee while filing away. The only downside to the whole process was listening to my husband's mild digs at the cleanliness of my home office, but if that's the biggest complaint, I would say we are doing ok. We used TurboTax again this year, and we are still very happy with the program!
Date published: 2023-02-11
Rated 4 out of 5 by
holly500 from
Very easy to navigate
This is very easy to use and I feel like the walk through is very thorough. You could make the use of coupons/discounts more prominent as I spent 50 minutes on the phone with a customer service representative to apply my discount. I eventually had to submit a refund request as I had moved past the page to apply my discount.
Date published: 2023-02-11
Rated 5 out of 5 by
ASKYE2000 from
THANKS TURBOTAX
FILED FOR FREE AND RECIEVED EXCELLENT SUPPORT FROM A LIVE AGENT WHO CALLED ME WITHIN LESS THAN A MINUTE OF REQUESTING EXTRA HELP (:
Date published: 2023-02-11
Rated 4 out of 5 by
CJL87 from
Turbo Tax is easy to use
It is quick and easy to use with helpful tax representatives
Date published: 2023-02-11
Rated 5 out of 5 by
FirstNameLisa from
Peace of Mind
Tax law is complicated, but Turbotax gives me peace of mind because I know that my taxes will be customized to my circumstances and always based on the latest Federal and State tax laws.
Date published: 2023-02-11
Rated 5 out of 5 by
sopa H from
Turbotax is convenient and easy
I have been using turbo tax for years. Each time I have used a live assistant they have been helpful and knowledgeable.
Date published: 2023-02-11
Rated 5 out of 5 by
dennisgbsn2 from
Easier than I thought it would be.
It's very simple and to the point. If I knew this was this easy I would have used Turbotax years ago.
Date published: 2023-02-11
Rated 5 out of 5 by
Raya94 from
Turbo tax is awesome.
David was very helpful and explained everything to me before he would do anything.
Date published: 2023-02-11
Rated 5 out of 5 by
MiraPanda from
Free version great for simple returns
Made the process of filing my first returns much less intimidating. Super easy to use and nice they have a free service for simple returns.
All TurboTax® Offerings Reviews - Page 14516
Date published: 2023-02-11