TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
Heart break from
Awesome 👍
Great have used TurboTax for many years now and it's amazing 🤩
Date published: 2023-01-25
Rated 2 out of 5 by
Frustrating Filing 2023 from
Turbo Tax let me down!
My returns have been rejected three times. I can't find out how to get a person (with a heartbeat) I just fix and refile every night now....frustrating! I've been using this site for a decade and for the first time think this may be the last time.
Date published: 2023-01-25
Rated 1 out of 5 by
nicknameno1 from
Very upset with turbotax this year
On tv and in many ads. You offered free state ,and federal filing, When I signed in I used the offer for filing free. After spending several hours doing my taxes on line, before filing I was asked to pay $78.00 to file my taxes. I have been using turbotax for many years and always been happy with the service. You should tell your customers up front that there is no free filing any more. I paid because I spent so much time entering my info.
Date published: 2023-01-25
Rated 2 out of 5 by
jen1808 from
ehhh
it is simple and easy but the fact that the price changes at the time of filing is complete crap and every year it goes up
Date published: 2023-01-25
Rated 5 out of 5 by
JasonHndz from
Great and simple
Its was fast, easy, and very helpful. Had lots of different options and help.
Date published: 2023-01-25
Rated 5 out of 5 by
Carol Y from
Very Efficient
I used Turbo tax for the first time. I thought it was very straight forward and easy. I will use it again, for sure.
Date published: 2023-01-25
Rated 5 out of 5 by
ZJK82 from
Full Service is the way to go
Excellent support, full service made everything as easy as possible.
Date published: 2023-01-25
Rated 5 out of 5 by
dstat_5674 from
easy
turbo tax asked questions that were clear and easy to answer
Date published: 2023-01-25
Rated 5 out of 5 by
lsalinger79 from
Good job
Was easy to file and very understanding for filing
Date published: 2023-01-25
Rated 5 out of 5 by
juan2go from
Awesome
she was great very helpful thanks you ..............
All TurboTax® Offerings Reviews - Page 1452
Date published: 2023-01-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Heart break from
Awesome 👍
Great have used TurboTax for many years now and it's amazing 🤩
Date published: 2023-01-25
Rated 2 out of 5 by
Frustrating Filing 2023 from
Turbo Tax let me down!
My returns have been rejected three times. I can't find out how to get a person (with a heartbeat) I just fix and refile every night now....frustrating! I've been using this site for a decade and for the first time think this may be the last time.
Date published: 2023-01-25
Rated 1 out of 5 by
nicknameno1 from
Very upset with turbotax this year
On tv and in many ads. You offered free state ,and federal filing, When I signed in I used the offer for filing free. After spending several hours doing my taxes on line, before filing I was asked to pay $78.00 to file my taxes. I have been using turbotax for many years and always been happy with the service. You should tell your customers up front that there is no free filing any more. I paid because I spent so much time entering my info.
Date published: 2023-01-25
Rated 2 out of 5 by
jen1808 from
ehhh
it is simple and easy but the fact that the price changes at the time of filing is complete crap and every year it goes up
Date published: 2023-01-25
Rated 5 out of 5 by
JasonHndz from
Great and simple
Its was fast, easy, and very helpful. Had lots of different options and help.
Date published: 2023-01-25
Rated 5 out of 5 by
Carol Y from
Very Efficient
I used Turbo tax for the first time. I thought it was very straight forward and easy. I will use it again, for sure.
Date published: 2023-01-25
Rated 5 out of 5 by
ZJK82 from
Full Service is the way to go
Excellent support, full service made everything as easy as possible.
Date published: 2023-01-25
Rated 5 out of 5 by
dstat_5674 from
easy
turbo tax asked questions that were clear and easy to answer
Date published: 2023-01-25
Rated 5 out of 5 by
lsalinger79 from
Good job
Was easy to file and very understanding for filing
Date published: 2023-01-25
Rated 5 out of 5 by
juan2go from
Awesome
she was great very helpful thanks you ..............
All TurboTax® Offerings Reviews - Page 1452
Date published: 2023-01-25