TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome 👍 Great have used TurboTax for many years now and it's amazing 🤩
Date published: 2023-01-25
Rated 2 out of 5 by from Turbo Tax let me down! My returns have been rejected three times. I can't find out how to get a person (with a heartbeat) I just fix and refile every night now....frustrating! I've been using this site for a decade and for the first time think this may be the last time.
Date published: 2023-01-25
Rated 1 out of 5 by from Very upset with turbotax this year On tv and in many ads. You offered free state ,and federal filing, When I signed in I used the offer for filing free. After spending several hours doing my taxes on line, before filing I was asked to pay $78.00 to file my taxes. I have been using turbotax for many years and always been happy with the service. You should tell your customers up front that there is no free filing any more. I paid because I spent so much time entering my info.
Date published: 2023-01-25
Rated 2 out of 5 by from ehhh it is simple and easy but the fact that the price changes at the time of filing is complete crap and every year it goes up
Date published: 2023-01-25
Rated 5 out of 5 by from Great and simple Its was fast, easy, and very helpful. Had lots of different options and help.
Date published: 2023-01-25
Rated 5 out of 5 by from Very Efficient I used Turbo tax for the first time. I thought it was very straight forward and easy. I will use it again, for sure.
Date published: 2023-01-25
Rated 5 out of 5 by from Full Service is the way to go Excellent support, full service made everything as easy as possible.
Date published: 2023-01-25
Rated 5 out of 5 by from easy turbo tax asked questions that were clear and easy to answer
Date published: 2023-01-25
Rated 5 out of 5 by from Good job Was easy to file and very understanding for filing
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome she was great very helpful thanks you ..............
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1452
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome 👍 Great have used TurboTax for many years now and it's amazing 🤩
Date published: 2023-01-25
Rated 2 out of 5 by from Turbo Tax let me down! My returns have been rejected three times. I can't find out how to get a person (with a heartbeat) I just fix and refile every night now....frustrating! I've been using this site for a decade and for the first time think this may be the last time.
Date published: 2023-01-25
Rated 1 out of 5 by from Very upset with turbotax this year On tv and in many ads. You offered free state ,and federal filing, When I signed in I used the offer for filing free. After spending several hours doing my taxes on line, before filing I was asked to pay $78.00 to file my taxes. I have been using turbotax for many years and always been happy with the service. You should tell your customers up front that there is no free filing any more. I paid because I spent so much time entering my info.
Date published: 2023-01-25
Rated 2 out of 5 by from ehhh it is simple and easy but the fact that the price changes at the time of filing is complete crap and every year it goes up
Date published: 2023-01-25
Rated 5 out of 5 by from Great and simple Its was fast, easy, and very helpful. Had lots of different options and help.
Date published: 2023-01-25
Rated 5 out of 5 by from Very Efficient I used Turbo tax for the first time. I thought it was very straight forward and easy. I will use it again, for sure.
Date published: 2023-01-25
Rated 5 out of 5 by from Full Service is the way to go Excellent support, full service made everything as easy as possible.
Date published: 2023-01-25
Rated 5 out of 5 by from easy turbo tax asked questions that were clear and easy to answer
Date published: 2023-01-25
Rated 5 out of 5 by from Good job Was easy to file and very understanding for filing
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome she was great very helpful thanks you ..............
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1452