TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 2 out of 5 by from Charge too much I have used turbotax for eight years because it's do convenient. Every year they charge another surprise fee. It is very disheartening when you don't have a choice but to pay whatever they want you to pay.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Is the best way to go efiling your taxes Turbo Tax makes sure your taxes are done properly and proffessional
Date published: 2021-02-19
Rated 1 out of 5 by from Has Really Lost its Quality The tool almost cost me $1500 in refunds due to a technical issue. I had to upgrade just to get live help to solve the technical issue. Live help had long wait times and was unsuccessful with odd excuses until the third attempt. It was not calculating all of my eligible mortgage interest and therefor applying the standard deduction. First excuse was that the IRS was modifying schedule A. The real fix required me to delete all my mortgage interest entries (I refinanced 2 times) and re-enter so the application could regenerate a Schedule A. Finally, the state return was rejected due to an error in their program. This was easy to resolve.
Date published: 2021-02-19
Rated 2 out of 5 by from Disappointed First with the stimulus hiccup and providing wrong bank accounts to the IRS, now having my state rejected because of bugs in your software!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is very helpful. It is easy to file the return with Turbotax. I saved a lot of time and money filing the return with it. HL
Date published: 2021-02-19
Rated 5 out of 5 by from Simplicity I can prepare & file my Federal return, but California state income tax is a whole ‘nother beast. I use TurboTax to make sure that I don’t misinterpret the instructions for my CA return and file early so any mistakes can be fixed before taxes are due.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax got my back It was easy to use turbo tax service. I highly recommend them to anyone
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is the BEST! I have used this system for filing for over 10 years....& I love it every time!
Date published: 2021-02-19
Rated 5 out of 5 by from TURBOTAX RULES turbo tax is great,all tax situations covered and all services met no problem
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Great for Younger Adults I think TurboTax is perfect for people in their 20s with pretty simple finances. I have used it for a few years and every time it is seamless and so easy!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14510
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Charge too much I have used turbotax for eight years because it's do convenient. Every year they charge another surprise fee. It is very disheartening when you don't have a choice but to pay whatever they want you to pay.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Is the best way to go efiling your taxes Turbo Tax makes sure your taxes are done properly and proffessional
Date published: 2021-02-19
Rated 1 out of 5 by from Has Really Lost its Quality The tool almost cost me $1500 in refunds due to a technical issue. I had to upgrade just to get live help to solve the technical issue. Live help had long wait times and was unsuccessful with odd excuses until the third attempt. It was not calculating all of my eligible mortgage interest and therefor applying the standard deduction. First excuse was that the IRS was modifying schedule A. The real fix required me to delete all my mortgage interest entries (I refinanced 2 times) and re-enter so the application could regenerate a Schedule A. Finally, the state return was rejected due to an error in their program. This was easy to resolve.
Date published: 2021-02-19
Rated 2 out of 5 by from Disappointed First with the stimulus hiccup and providing wrong bank accounts to the IRS, now having my state rejected because of bugs in your software!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is very helpful. It is easy to file the return with Turbotax. I saved a lot of time and money filing the return with it. HL
Date published: 2021-02-19
Rated 5 out of 5 by from Simplicity I can prepare & file my Federal return, but California state income tax is a whole ‘nother beast. I use TurboTax to make sure that I don’t misinterpret the instructions for my CA return and file early so any mistakes can be fixed before taxes are due.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax got my back It was easy to use turbo tax service. I highly recommend them to anyone
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is the BEST! I have used this system for filing for over 10 years....& I love it every time!
Date published: 2021-02-19
Rated 5 out of 5 by from TURBOTAX RULES turbo tax is great,all tax situations covered and all services met no problem
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Great for Younger Adults I think TurboTax is perfect for people in their 20s with pretty simple finances. I have used it for a few years and every time it is seamless and so easy!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14510