TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to Use and the Price is Right This was my fourth year filing with TurboTax. Continuing improvements to the program make it relatively painless and time-consuming. Thanks to the developers for streamlining the process for us!
Date published: 2021-02-19
Rated 4 out of 5 by from A Few Issues I always use Turbo Tax because of how simple and quick it is. This year I added the Deluxe add on, and it was more detailed for sure. There were a few areas where the questions were vague and the tips were not very helpful. I ended up having to ask someone that does taxes to help me find what Turbo Tax needed.
Date published: 2021-02-19
Rated 5 out of 5 by from i love turbo tax she was more helpfull than she can imagine. i was so stressed out until i recieved that phone call to help me out. made it so easy to understand and now i know what to do next year when filling my 2021 return. thanks turbo tax
Date published: 2021-02-19
Rated 4 out of 5 by from its good but i hate having to pay for deluxe honestly the $40 didn't suck too much but if you try to pay using your return, they charge you an additional $40 which sucks monkey tushy. The only way out of it is to pay right then and there which for some people would really suck considering how hard times are right now for a lot of people.
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent Turbo electronic expert help isn't as helpful. Had I known, I would have opted for it at an exorbitant $50 bucks for no help.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is great They have been great with helping me with my taxes thank u for that keep up the good work
Date published: 2021-02-19
Rated 1 out of 5 by from Difficult to use Kept sending me to an error notice without a way to fix, spent too much time trying to figure out a fix with no help from the system.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Teriffic! Very good overall experience, from doing the input myself, to pausing to ask questions of HELP, plus a final review by a tax pro....a great experience. The program is entertaining to use, with cartoons and graphics and pats you on the back when you do well.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is easy to use It was very easy to use and helpful experts were available and they answered our questions.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is great. Had a good experience with Turbo Tax this year. I had some issues with retirement income and forms for underpayment. Aske.d for help, and the lady figured it out for me. She was excellent.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14500
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use and the Price is Right This was my fourth year filing with TurboTax. Continuing improvements to the program make it relatively painless and time-consuming. Thanks to the developers for streamlining the process for us!
Date published: 2021-02-19
Rated 4 out of 5 by from A Few Issues I always use Turbo Tax because of how simple and quick it is. This year I added the Deluxe add on, and it was more detailed for sure. There were a few areas where the questions were vague and the tips were not very helpful. I ended up having to ask someone that does taxes to help me find what Turbo Tax needed.
Date published: 2021-02-19
Rated 5 out of 5 by from i love turbo tax she was more helpfull than she can imagine. i was so stressed out until i recieved that phone call to help me out. made it so easy to understand and now i know what to do next year when filling my 2021 return. thanks turbo tax
Date published: 2021-02-19
Rated 4 out of 5 by from its good but i hate having to pay for deluxe honestly the $40 didn't suck too much but if you try to pay using your return, they charge you an additional $40 which sucks monkey tushy. The only way out of it is to pay right then and there which for some people would really suck considering how hard times are right now for a lot of people.
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent Turbo electronic expert help isn't as helpful. Had I known, I would have opted for it at an exorbitant $50 bucks for no help.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is great They have been great with helping me with my taxes thank u for that keep up the good work
Date published: 2021-02-19
Rated 1 out of 5 by from Difficult to use Kept sending me to an error notice without a way to fix, spent too much time trying to figure out a fix with no help from the system.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Teriffic! Very good overall experience, from doing the input myself, to pausing to ask questions of HELP, plus a final review by a tax pro....a great experience. The program is entertaining to use, with cartoons and graphics and pats you on the back when you do well.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is easy to use It was very easy to use and helpful experts were available and they answered our questions.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is great. Had a good experience with Turbo Tax this year. I had some issues with retirement income and forms for underpayment. Aske.d for help, and the lady figured it out for me. She was excellent.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14500