TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from TurboTax is Here for the Clutch I was Getting stressed and i asked for help . help came and this lady named jeannette helped me .
Date published: 2022-02-11
Rated 5 out of 5 by from Helpful and Simple Had to navigate some changes this year but Turbo Tax had everything I needed to complete my taxes properly. Many thanks!
Date published: 2022-02-11
Rated 3 out of 5 by from Turbo Tax was very troublesome this year TT started this year on the wrong page which was very confusing. The usual summaries of last years numbers did not show up till much later if at all. We moved to a different state this year and the state directions and information was lacking and confusing, for both new and old states. What does the use of "as of (date)" in the retirement SSA exemption section really mean? "As of" that specific date we did retire, or we retired after that date, or that we were had already retired before that date? When it came time to pay, instructions for paying for use of TT were clear, paying for Fed. Tx was relatively clear, but when it came to state payments we kept being led around the barn back to Fed payment again. Only after multiple tries, and entering our payment method over and over again (hopefully we don't get multiple charges for the same amount!!) it finally opened the state page. Then at the end, when it says review forms, file, and print, there was no place to print -- maybe that comes AFTER I complete this review??? It's all more confusing than ever, and doing a search on a few questions we had led to a real answer for only one, was of no help on others. Also, when you need to go back for any reason, many of the check marks and entries that had been made need to be done again! That is not a new problem; I've complained about this several times before!
Date published: 2022-02-11
Rated 5 out of 5 by from Vastly improved over previous years, ie free! Very easy to use. Excellent software. Covered everything I needed and then some
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax was SIMPLE I used the Turbotax free edition and completed both my State and Federal taxes in under an hour.
Date published: 2022-02-11
Rated 5 out of 5 by from This was so seemless! I can't believe how easy this was from start to finish!
Date published: 2022-02-11
Rated 5 out of 5 by from Quick and Easy I love that when you have a question on anything they explain it and don't just say well because. It really makes you feel like not only are you getting back what you should but the people behind the scene actually know what's going on.
Date published: 2022-02-11
Rated 5 out of 5 by from Simple and easy walk to finish return all my questions were asked and answered on line with no wait time
Date published: 2022-02-11
Rated 5 out of 5 by from senior lady confuseing but found helpful helpful free allow you to recheck
Date published: 2022-02-11
Rated 5 out of 5 by from awesome great job lpve it i will cpme to you again thank you
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14496
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Here for the Clutch I was Getting stressed and i asked for help . help came and this lady named jeannette helped me .
Date published: 2022-02-11
Rated 5 out of 5 by from Helpful and Simple Had to navigate some changes this year but Turbo Tax had everything I needed to complete my taxes properly. Many thanks!
Date published: 2022-02-11
Rated 3 out of 5 by from Turbo Tax was very troublesome this year TT started this year on the wrong page which was very confusing. The usual summaries of last years numbers did not show up till much later if at all. We moved to a different state this year and the state directions and information was lacking and confusing, for both new and old states. What does the use of "as of (date)" in the retirement SSA exemption section really mean? "As of" that specific date we did retire, or we retired after that date, or that we were had already retired before that date? When it came time to pay, instructions for paying for use of TT were clear, paying for Fed. Tx was relatively clear, but when it came to state payments we kept being led around the barn back to Fed payment again. Only after multiple tries, and entering our payment method over and over again (hopefully we don't get multiple charges for the same amount!!) it finally opened the state page. Then at the end, when it says review forms, file, and print, there was no place to print -- maybe that comes AFTER I complete this review??? It's all more confusing than ever, and doing a search on a few questions we had led to a real answer for only one, was of no help on others. Also, when you need to go back for any reason, many of the check marks and entries that had been made need to be done again! That is not a new problem; I've complained about this several times before!
Date published: 2022-02-11
Rated 5 out of 5 by from Vastly improved over previous years, ie free! Very easy to use. Excellent software. Covered everything I needed and then some
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax was SIMPLE I used the Turbotax free edition and completed both my State and Federal taxes in under an hour.
Date published: 2022-02-11
Rated 5 out of 5 by from This was so seemless! I can't believe how easy this was from start to finish!
Date published: 2022-02-11
Rated 5 out of 5 by from Quick and Easy I love that when you have a question on anything they explain it and don't just say well because. It really makes you feel like not only are you getting back what you should but the people behind the scene actually know what's going on.
Date published: 2022-02-11
Rated 5 out of 5 by from Simple and easy walk to finish return all my questions were asked and answered on line with no wait time
Date published: 2022-02-11
Rated 5 out of 5 by from senior lady confuseing but found helpful helpful free allow you to recheck
Date published: 2022-02-11
Rated 5 out of 5 by from awesome great job lpve it i will cpme to you again thank you
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14496