TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from I'm looking elsewhere I have used TurboTax longer than I can remember, somewhere in the late 70's. The product gets me thru tax season usually with no problems. HOWEVER last year I had to give up on e-file and mail my taxes in, And intuit had no explanation. This year another unexplained hold up. My patients with intuit in general grow very thin with their monopolistic attitude
Date published: 2022-04-14
Rated 5 out of 5 by from Pretty Easy to use Easy to use and pretty complete. Didn't really have any trouble.
Date published: 2022-04-14
Rated 5 out of 5 by from Been using TurboTax for years TurboTax has been my goto Tax software for years easy to follow guidance and community help is great.
Date published: 2022-04-14
Rated 5 out of 5 by from Tax expert Stan was amazing! Stan was very patient with me and thorough in guiding me through every step of my returns. He was very friendly and professional.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Filing This website makes it so easy to file taxes and has many options to show you how things are done if you have any questions!
Date published: 2022-04-14
Rated 3 out of 5 by from Can't eFile Everything as expected (for at least the 10th year in a row) right up to attempt to e-File. Rejected by IRS, code IND-032-04, spouse prior year AGI or PIN not a match with IRS expectations. I got the TT rec'd IRS Record of Account Transcript - Info was correct! Tried again, failed. Mailed paper copy, paid for e-File.
Date published: 2022-04-14
Rated 5 out of 5 by from The BEST Tax Experts Filing with Turbo Tax makes filing tax returns easy and not so stressful. They've thought of everything that could go wrong and has the answers. They're software is easy to follow. I will always use them.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is great! TurboTax is amazing and easy to use. They offer everything I need and if I have questions they respond quickly.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax was convenient to use. I had trouble getting my W-2's. So I was filing April 14, 2022. I used turbo tax and it was easy to use. I just didn't like that the fees was added on when I had chose one fee and it kept switching to another fee it wanted me to have. I ended up paying $137 when I thought I was only paying $98. $98 was so so for me but $137. Thats a lot when it advertises on tv as a commercial for free. Nothings free in this world.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Great! The process is so user friendly, it makes tax filing quick and a good experience. There are a lot of fees to pay, first for the app, then for e-filing and extra help, then for processing state tax filing. I also paid three different fees when purchasing last year as the account was in in husband's name who passed away in mid-2020. It's been confusing and expensive; however. I believe this year and next year will be a smoother process.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1449
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I'm looking elsewhere I have used TurboTax longer than I can remember, somewhere in the late 70's. The product gets me thru tax season usually with no problems. HOWEVER last year I had to give up on e-file and mail my taxes in, And intuit had no explanation. This year another unexplained hold up. My patients with intuit in general grow very thin with their monopolistic attitude
Date published: 2022-04-14
Rated 5 out of 5 by from Pretty Easy to use Easy to use and pretty complete. Didn't really have any trouble.
Date published: 2022-04-14
Rated 5 out of 5 by from Been using TurboTax for years TurboTax has been my goto Tax software for years easy to follow guidance and community help is great.
Date published: 2022-04-14
Rated 5 out of 5 by from Tax expert Stan was amazing! Stan was very patient with me and thorough in guiding me through every step of my returns. He was very friendly and professional.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Filing This website makes it so easy to file taxes and has many options to show you how things are done if you have any questions!
Date published: 2022-04-14
Rated 3 out of 5 by from Can't eFile Everything as expected (for at least the 10th year in a row) right up to attempt to e-File. Rejected by IRS, code IND-032-04, spouse prior year AGI or PIN not a match with IRS expectations. I got the TT rec'd IRS Record of Account Transcript - Info was correct! Tried again, failed. Mailed paper copy, paid for e-File.
Date published: 2022-04-14
Rated 5 out of 5 by from The BEST Tax Experts Filing with Turbo Tax makes filing tax returns easy and not so stressful. They've thought of everything that could go wrong and has the answers. They're software is easy to follow. I will always use them.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is great! TurboTax is amazing and easy to use. They offer everything I need and if I have questions they respond quickly.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax was convenient to use. I had trouble getting my W-2's. So I was filing April 14, 2022. I used turbo tax and it was easy to use. I just didn't like that the fees was added on when I had chose one fee and it kept switching to another fee it wanted me to have. I ended up paying $137 when I thought I was only paying $98. $98 was so so for me but $137. Thats a lot when it advertises on tv as a commercial for free. Nothings free in this world.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Great! The process is so user friendly, it makes tax filing quick and a good experience. There are a lot of fees to pay, first for the app, then for e-filing and extra help, then for processing state tax filing. I also paid three different fees when purchasing last year as the account was in in husband's name who passed away in mid-2020. It's been confusing and expensive; however. I believe this year and next year will be a smoother process.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1449