TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Enjoy Turbo Tax I like using turbo tax. I think it is pretty easy to use. Love that it saves the information if you don't have time to finish all in one sitting. The only thing frustrating to me was that there were a couple of things like healthcare coverage that I tried to get back to to make changes from my initial selections and I could not get back to the page. I hit the back button and once I went back 1 page before the questions started, they did not come back up. I typed the question in the help box to get help on how to go back and there was no answer.
Date published: 2022-02-25
Rated 5 out of 5 by from Best Service Ever! Thank you Miss Lynda for everything! Made the experience really easy.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is easy and awesome!! I have used turbo tax for 8 years now and won't do my taxes any other way
Date published: 2022-02-25
Rated 5 out of 5 by from Don't Know What I'd Do Without TurboTax! Convenient, straightforward, and tremendously helpful! All the things I love in a product or service, and TurboTax has 'em all. Been using the online tax-filing servicer for years, and each time it lowers the stress I feel doing my taxes significantly. TurboTax, you rock!
Date published: 2022-02-25
Rated 3 out of 5 by from Turbo Tax Review 2021 Tax Parts of it are difficult to find and often not clear in "when" to complete a screen. For example, applying a refund to next year's taxes. The system automatically applied depletion when we are not entitled to it. That section could be more clear. It took way longer than it should have to do this. I think the system could be easier to navigate.
Date published: 2022-02-25
Rated 4 out of 5 by from Easy to use Pretty easy to use, had some confusion with the mortgage interest points paid but other than that we had no questions. We liked that the amount kept updating on the top of the page.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is awesome It was tough I kept getting rejected very frustrating
Date published: 2022-02-25
Rated 3 out of 5 by from Prolems Purchased TurboTax on line for several years and didn' t find out until I tried to transfer info from 2020 that according to Turbotax that the one I purchased this year was not compatable with last years even though both were the DeLux issue. Had to do everything over again by hand. Spent about 4 hours on line one day when they tried to rectify this problem and then he clained he was having difficulty hearing me and would hang up and call back. Never heard from him again. I Can't say I blame him since there seemed to be no answer. But did manage to get through it with additional help transfering a stock loss balance from last year to this years. Have using Turbotax for years originally with discs purchased at Walmart but my latest computer caused me to go to you on line.
Date published: 2022-02-25
Rated 4 out of 5 by from awesome easy straightforward no problem using at all anybycan
Date published: 2022-02-25
Rated 5 out of 5 by from Best for taxes It was OK i do use it every year. and i hate that i have to have at least 17 charachters in a review.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 14476
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Enjoy Turbo Tax I like using turbo tax. I think it is pretty easy to use. Love that it saves the information if you don't have time to finish all in one sitting. The only thing frustrating to me was that there were a couple of things like healthcare coverage that I tried to get back to to make changes from my initial selections and I could not get back to the page. I hit the back button and once I went back 1 page before the questions started, they did not come back up. I typed the question in the help box to get help on how to go back and there was no answer.
Date published: 2022-02-25
Rated 5 out of 5 by from Best Service Ever! Thank you Miss Lynda for everything! Made the experience really easy.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is easy and awesome!! I have used turbo tax for 8 years now and won't do my taxes any other way
Date published: 2022-02-25
Rated 5 out of 5 by from Don't Know What I'd Do Without TurboTax! Convenient, straightforward, and tremendously helpful! All the things I love in a product or service, and TurboTax has 'em all. Been using the online tax-filing servicer for years, and each time it lowers the stress I feel doing my taxes significantly. TurboTax, you rock!
Date published: 2022-02-25
Rated 3 out of 5 by from Turbo Tax Review 2021 Tax Parts of it are difficult to find and often not clear in "when" to complete a screen. For example, applying a refund to next year's taxes. The system automatically applied depletion when we are not entitled to it. That section could be more clear. It took way longer than it should have to do this. I think the system could be easier to navigate.
Date published: 2022-02-25
Rated 4 out of 5 by from Easy to use Pretty easy to use, had some confusion with the mortgage interest points paid but other than that we had no questions. We liked that the amount kept updating on the top of the page.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is awesome It was tough I kept getting rejected very frustrating
Date published: 2022-02-25
Rated 3 out of 5 by from Prolems Purchased TurboTax on line for several years and didn' t find out until I tried to transfer info from 2020 that according to Turbotax that the one I purchased this year was not compatable with last years even though both were the DeLux issue. Had to do everything over again by hand. Spent about 4 hours on line one day when they tried to rectify this problem and then he clained he was having difficulty hearing me and would hang up and call back. Never heard from him again. I Can't say I blame him since there seemed to be no answer. But did manage to get through it with additional help transfering a stock loss balance from last year to this years. Have using Turbotax for years originally with discs purchased at Walmart but my latest computer caused me to go to you on line.
Date published: 2022-02-25
Rated 4 out of 5 by from awesome easy straightforward no problem using at all anybycan
Date published: 2022-02-25
Rated 5 out of 5 by from Best for taxes It was OK i do use it every year. and i hate that i have to have at least 17 charachters in a review.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 14476