TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great Assistance Excellent personal service. It's nice to deal with agents who are patient and focused on the customer's needs. I needed that extra boost of confidence with my CA state return. All my questions were answered. I felt confident enough to submit my returns as a result.
Date published: 2023-02-11
Rated 5 out of 5 by from turbo tax is great I have been using Turbo Tax for 9 years and love it. It is easy to fill out and has directions if you need more explanations and definitions. Plus efile is very easy to do.
Date published: 2023-02-11
Rated 5 out of 5 by from ok It was OK experience with Turbo Tax I don't know what else to say
Date published: 2023-02-11
Rated 5 out of 5 by from SO HELPFUL AND EASY I just love how everything is explained along the way. It makes it so easy to file taxes myself and I feel so empowered doing it on my own! Thanks, TurboTax!
Date published: 2023-02-11
Rated 5 out of 5 by from awesome really easy to install and file my returns. Very convenient
Date published: 2023-02-11
Rated 5 out of 5 by from 8 years in a row I have been using Turbo for 8 years and love it. Always get the best tax breaks
Date published: 2023-02-11
Rated 1 out of 5 by from Your fees are ridiculous.!! 1st of all I have never ever posted terrible reviews. 2nd of all I never though I would be posting about the site that has all my tax information. I have been filing with Turbo Tax for 7 years and every single year I get trapped into fees that I didn't want and or need. I only file a 1040-EZ and I have NEVER EVER asked for any of your so-called expert advice. I paid $148 in fees for absolutely nothing. The fact that your site claims that with a 1040 EZ filing could be free is an outright lie. While I understand that nothing in life is free, the fact that you would charge a person $148 when my taxes were less than $1000 is simply wrong. Between taking nearly 4 months off last year to take care of my brother and dealing with my MS I sadly didn't take home nearly what I would normally take home each year. I am not trying to play a sympathy card but what I am trying to convey is that charging $148 is inappropriate. I file through this site every single year because all of my information is already in your system. And trust me, when you are dealing with multiple health issues like me filing with a site that already has all of my information makes my life a tad easier. This was such a frustrating experience.
Date published: 2023-02-11
Rated 5 out of 5 by from Dashonnon Filing taxes has always been extremely stressful. Full Service Deluxe eased that stress and anxiety. My tax expert, Dashonnon, was so kind and helpful and made this a great experience
Date published: 2023-02-11
Rated 5 out of 5 by from RECOMMEND FOR ANYONE TO TRY THIS GREAT TO IMPORT INCOME AND ONLY TOOK 30 MIN AND WILL GET MY GRANDSON TO USE FOR HIS 1ST TIME
Date published: 2023-02-11
Rated 5 out of 5 by from Easy and efficient with quality experience help Easy and efficient the application walks you through the process by answering easy to follow questions and provides great online help to clarify terms or details. The software identified that I qualified for a deduction that I was not aware of or familiar with. I engaged an expert who quickly went from a chat to viewing my account online while on the phone. We identified where the deduction was coming from, that I was truly entitled to it through and investment and she helped me correct a minor error. We were done in a mater of 20 minutes and i proceeded to file my returns electronically.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14471
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Assistance Excellent personal service. It's nice to deal with agents who are patient and focused on the customer's needs. I needed that extra boost of confidence with my CA state return. All my questions were answered. I felt confident enough to submit my returns as a result.
Date published: 2023-02-11
Rated 5 out of 5 by from turbo tax is great I have been using Turbo Tax for 9 years and love it. It is easy to fill out and has directions if you need more explanations and definitions. Plus efile is very easy to do.
Date published: 2023-02-11
Rated 5 out of 5 by from ok It was OK experience with Turbo Tax I don't know what else to say
Date published: 2023-02-11
Rated 5 out of 5 by from SO HELPFUL AND EASY I just love how everything is explained along the way. It makes it so easy to file taxes myself and I feel so empowered doing it on my own! Thanks, TurboTax!
Date published: 2023-02-11
Rated 5 out of 5 by from awesome really easy to install and file my returns. Very convenient
Date published: 2023-02-11
Rated 5 out of 5 by from 8 years in a row I have been using Turbo for 8 years and love it. Always get the best tax breaks
Date published: 2023-02-11
Rated 1 out of 5 by from Your fees are ridiculous.!! 1st of all I have never ever posted terrible reviews. 2nd of all I never though I would be posting about the site that has all my tax information. I have been filing with Turbo Tax for 7 years and every single year I get trapped into fees that I didn't want and or need. I only file a 1040-EZ and I have NEVER EVER asked for any of your so-called expert advice. I paid $148 in fees for absolutely nothing. The fact that your site claims that with a 1040 EZ filing could be free is an outright lie. While I understand that nothing in life is free, the fact that you would charge a person $148 when my taxes were less than $1000 is simply wrong. Between taking nearly 4 months off last year to take care of my brother and dealing with my MS I sadly didn't take home nearly what I would normally take home each year. I am not trying to play a sympathy card but what I am trying to convey is that charging $148 is inappropriate. I file through this site every single year because all of my information is already in your system. And trust me, when you are dealing with multiple health issues like me filing with a site that already has all of my information makes my life a tad easier. This was such a frustrating experience.
Date published: 2023-02-11
Rated 5 out of 5 by from Dashonnon Filing taxes has always been extremely stressful. Full Service Deluxe eased that stress and anxiety. My tax expert, Dashonnon, was so kind and helpful and made this a great experience
Date published: 2023-02-11
Rated 5 out of 5 by from RECOMMEND FOR ANYONE TO TRY THIS GREAT TO IMPORT INCOME AND ONLY TOOK 30 MIN AND WILL GET MY GRANDSON TO USE FOR HIS 1ST TIME
Date published: 2023-02-11
Rated 5 out of 5 by from Easy and efficient with quality experience help Easy and efficient the application walks you through the process by answering easy to follow questions and provides great online help to clarify terms or details. The software identified that I qualified for a deduction that I was not aware of or familiar with. I engaged an expert who quickly went from a chat to viewing my account online while on the phone. We identified where the deduction was coming from, that I was truly entitled to it through and investment and she helped me correct a minor error. We were done in a mater of 20 minutes and i proceeded to file my returns electronically.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14471