TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Love TurboTax - My 6th Year Using Been using TurboTax to file Fed and State returns for last 6 years. It checks me and makes sure I enter everything correctly and asks me questions I forget all the time to make sure my returns are 100% spot on.
Date published: 2021-02-13
Rated 5 out of 5 by from love it it makes me fill like I know what I'm doing its easy
Date published: 2021-02-13
Rated 5 out of 5 by from Love Turbo Tax The easy and quickest I have ever had my taxes done. Thank you.
Date published: 2021-02-13
Rated 3 out of 5 by from Too many steps For standard deduction you should not have to go through all the steps.
Date published: 2021-02-13
Rated 4 out of 5 by from Dad's taxes Its a little hard to follow. We did part on one day and then the next. The site did not take me where I left off. I had to search for it.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo tax is awesome I love turbotax I’ve used them for several years now and it’s always been a good experience
Date published: 2021-02-13
Rated 1 out of 5 by from No Customer Service If you're good at rephrasing your questions to trick the bots you might get closer to what you want. I paid for the live anytime help. First chat I waited almost 20 minutes and had to leave. I've been waiting a second time nor for currently 12 minutes and still no human help.
Date published: 2021-02-13
Rated 5 out of 5 by from So easy I am very happy with how simplified Turbo Tax made our tax returns. Never going to a professional again
Date published: 2021-02-13
Rated 1 out of 5 by from Awful experience Can have help if you want to wait 4 days OR over hours on phone. Tried Live chat but only got Community Responses which were NOT helpful
Date published: 2021-02-13
Rated 4 out of 5 by from Turbo tax keeps getting more and more expensive It is easy to use for the most part and saves time.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14471
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love TurboTax - My 6th Year Using Been using TurboTax to file Fed and State returns for last 6 years. It checks me and makes sure I enter everything correctly and asks me questions I forget all the time to make sure my returns are 100% spot on.
Date published: 2021-02-13
Rated 5 out of 5 by from love it it makes me fill like I know what I'm doing its easy
Date published: 2021-02-13
Rated 5 out of 5 by from Love Turbo Tax The easy and quickest I have ever had my taxes done. Thank you.
Date published: 2021-02-13
Rated 3 out of 5 by from Too many steps For standard deduction you should not have to go through all the steps.
Date published: 2021-02-13
Rated 4 out of 5 by from Dad's taxes Its a little hard to follow. We did part on one day and then the next. The site did not take me where I left off. I had to search for it.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo tax is awesome I love turbotax I’ve used them for several years now and it’s always been a good experience
Date published: 2021-02-13
Rated 1 out of 5 by from No Customer Service If you're good at rephrasing your questions to trick the bots you might get closer to what you want. I paid for the live anytime help. First chat I waited almost 20 minutes and had to leave. I've been waiting a second time nor for currently 12 minutes and still no human help.
Date published: 2021-02-13
Rated 5 out of 5 by from So easy I am very happy with how simplified Turbo Tax made our tax returns. Never going to a professional again
Date published: 2021-02-13
Rated 1 out of 5 by from Awful experience Can have help if you want to wait 4 days OR over hours on phone. Tried Live chat but only got Community Responses which were NOT helpful
Date published: 2021-02-13
Rated 4 out of 5 by from Turbo tax keeps getting more and more expensive It is easy to use for the most part and saves time.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14471