TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Thank You Turbo Tax! Excellent all around! I am of old school expertise LOL, yet with a little patience on my part you made my filing experience a learning one as well!Thank You
Date published: 2021-02-12
Rated 4 out of 5 by from would recommend The website works well and there is helpful info at each step. I did experience long load times near the end that were not due to my internet speed.
Date published: 2021-02-12
Rated 5 out of 5 by from Michael your JD tax CPA was awesome!!! This year your tax CPA with a JD was fantastic. He found more refund on my state return. This year I only made two phone calls to get it all filed. I could not ask for better service. He went over all the nitty gritty details that I was unsure of including foreign taxes for Vanguard on form 1116, the HSA and mortgage deductions (or not) from a new house. And he got the state taxes in great shape (we moved part year to another state). I could not have asked for a more informed or smarter CPA. And we filed early. We bought the extra audit protection, ID protection etc. Turbo Tax gets better and better every year.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is a piece of cake! Started and finished in about an hour. Couldn't have been easier!
Date published: 2021-02-12
Rated 4 out of 5 by from Turbo Tax is just OK I could not follow the progress of the actual e-Filing.
Date published: 2021-02-12
Rated 1 out of 5 by from Too many upgrades Too many stops for Turbotax to get you to upgrade. I made a mistake and clicked on the DELUXE, not realizing it was $40. What happened to the FREE version? And then $40 for the state return as well?? AND another $40 fee to have the already extra fees taken out of your refund???? This is already a stressful process that you are making worse. I am a teacher and don't have extra money to give just for processing my taxes barely change from year to year. I will NOT use turbotax again!
Date published: 2021-02-12
Rated 5 out of 5 by from TURBOTAX IS GREAT use turbo tax every year!! Great place to do taxes
Date published: 2021-02-12
Rated 5 out of 5 by from Very Simple !! TurboTax was very simple and efficient. Have been using it for years and plan to continue.
Date published: 2021-02-12
Rated 5 out of 5 by from Love TurboTax TurboTax is very easy to use and is offered a lot of help when needed
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is Awesome So easy to use and fast I felt like I had help with all the many tools to help you get through the process of filing your taxes on your own.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14469
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Thank You Turbo Tax! Excellent all around! I am of old school expertise LOL, yet with a little patience on my part you made my filing experience a learning one as well!Thank You
Date published: 2021-02-12
Rated 4 out of 5 by from would recommend The website works well and there is helpful info at each step. I did experience long load times near the end that were not due to my internet speed.
Date published: 2021-02-12
Rated 5 out of 5 by from Michael your JD tax CPA was awesome!!! This year your tax CPA with a JD was fantastic. He found more refund on my state return. This year I only made two phone calls to get it all filed. I could not ask for better service. He went over all the nitty gritty details that I was unsure of including foreign taxes for Vanguard on form 1116, the HSA and mortgage deductions (or not) from a new house. And he got the state taxes in great shape (we moved part year to another state). I could not have asked for a more informed or smarter CPA. And we filed early. We bought the extra audit protection, ID protection etc. Turbo Tax gets better and better every year.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is a piece of cake! Started and finished in about an hour. Couldn't have been easier!
Date published: 2021-02-12
Rated 4 out of 5 by from Turbo Tax is just OK I could not follow the progress of the actual e-Filing.
Date published: 2021-02-12
Rated 1 out of 5 by from Too many upgrades Too many stops for Turbotax to get you to upgrade. I made a mistake and clicked on the DELUXE, not realizing it was $40. What happened to the FREE version? And then $40 for the state return as well?? AND another $40 fee to have the already extra fees taken out of your refund???? This is already a stressful process that you are making worse. I am a teacher and don't have extra money to give just for processing my taxes barely change from year to year. I will NOT use turbotax again!
Date published: 2021-02-12
Rated 5 out of 5 by from TURBOTAX IS GREAT use turbo tax every year!! Great place to do taxes
Date published: 2021-02-12
Rated 5 out of 5 by from Very Simple !! TurboTax was very simple and efficient. Have been using it for years and plan to continue.
Date published: 2021-02-12
Rated 5 out of 5 by from Love TurboTax TurboTax is very easy to use and is offered a lot of help when needed
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is Awesome So easy to use and fast I felt like I had help with all the many tools to help you get through the process of filing your taxes on your own.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14469