TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from THIS IS THE ONLY WAY I WILL FILE MY TAXES I strayed one year with another tax software, big mistake! the money I saved was not worth the aggravation. Never again. As long as I am preparing my taxes, it will be Turbotax.
Date published: 2023-02-11
Rated 3 out of 5 by from Turbo Tax Has a Few Shortcomings TT makes too many assumptions. Property taxes not paid through a mortgage company (and therefore not on the Form1098 from mortgage company) are difficult to enter. I had to search for the appropriate worksheet to enter the information. The same thing happens on Long-Term Care premiums. TT carried over the primary taxpayer's information but entered -0- for spouse. I have to hunt for the worksheet to enter. Also, on Medicare premiums, if you are not taking Social Security yet, you don't receive an SSA-1099 showing premiums. But they must be entered somewhere when itemizing. My biggest problem this year: The Standard Deduction gave us the biggest refund, but I needed to itemize in order to get some beneficial tax treatment from the State of Oregon. It would have been helpful if TT had prompted me that I could still itemize at the state level and use the Standard Deduction on our federal return. I went in circles for a couple days until I figured it out. TT magically created the Schedule OR-A with the information I had entered on the federal form.
Date published: 2023-02-11
Rated 5 out of 5 by from Great Experience So helpful and knowledgeable. I had a lot of complicated issues and felt secure.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo tax is awesome It was very easy to navigate and made sure to give me all my deductions.
Date published: 2023-02-11
Rated 5 out of 5 by from Good job I appreciate you and all the work and time you took out to help with my return
Date published: 2023-02-11
Rated 4 out of 5 by from Thank you TurboTax makes it easy to file on your own step-by-step.
Date published: 2023-02-11
Rated 2 out of 5 by from Turbotax sucks While filing with turbotax, they were not upfront with me about the pricing situation. I am new to doing taxes and saw that I could file my taxes for $49. Once I was at the end, Turbotax ended up charging me $177. This is outrageous
Date published: 2023-02-11
Rated 5 out of 5 by from Love it Simple to use. And very thorough. You ought to try. You should not be disappointed.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax makes my life easier Very easy to navigate through each section. The help is very clear
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax saves you both Time and MONEY!! Even with the Deluxe tax forms everything was smooth - quick and accurate!
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14467
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from THIS IS THE ONLY WAY I WILL FILE MY TAXES I strayed one year with another tax software, big mistake! the money I saved was not worth the aggravation. Never again. As long as I am preparing my taxes, it will be Turbotax.
Date published: 2023-02-11
Rated 3 out of 5 by from Turbo Tax Has a Few Shortcomings TT makes too many assumptions. Property taxes not paid through a mortgage company (and therefore not on the Form1098 from mortgage company) are difficult to enter. I had to search for the appropriate worksheet to enter the information. The same thing happens on Long-Term Care premiums. TT carried over the primary taxpayer's information but entered -0- for spouse. I have to hunt for the worksheet to enter. Also, on Medicare premiums, if you are not taking Social Security yet, you don't receive an SSA-1099 showing premiums. But they must be entered somewhere when itemizing. My biggest problem this year: The Standard Deduction gave us the biggest refund, but I needed to itemize in order to get some beneficial tax treatment from the State of Oregon. It would have been helpful if TT had prompted me that I could still itemize at the state level and use the Standard Deduction on our federal return. I went in circles for a couple days until I figured it out. TT magically created the Schedule OR-A with the information I had entered on the federal form.
Date published: 2023-02-11
Rated 5 out of 5 by from Great Experience So helpful and knowledgeable. I had a lot of complicated issues and felt secure.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo tax is awesome It was very easy to navigate and made sure to give me all my deductions.
Date published: 2023-02-11
Rated 5 out of 5 by from Good job I appreciate you and all the work and time you took out to help with my return
Date published: 2023-02-11
Rated 4 out of 5 by from Thank you TurboTax makes it easy to file on your own step-by-step.
Date published: 2023-02-11
Rated 2 out of 5 by from Turbotax sucks While filing with turbotax, they were not upfront with me about the pricing situation. I am new to doing taxes and saw that I could file my taxes for $49. Once I was at the end, Turbotax ended up charging me $177. This is outrageous
Date published: 2023-02-11
Rated 5 out of 5 by from Love it Simple to use. And very thorough. You ought to try. You should not be disappointed.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax makes my life easier Very easy to navigate through each section. The help is very clear
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax saves you both Time and MONEY!! Even with the Deluxe tax forms everything was smooth - quick and accurate!
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14467