TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great tax platform Turbo tax has many different levels to choose from depending on your level of experience and I like that about them.
Date published: 2021-02-19
Rated 1 out of 5 by from terrible experience this year I imported a 1099 b and it kept telling me that I can't have a 0.0 for a space that should be empty, yet every time I delete it , it still kept considering it a problem and trying to make me not E file and file by mail instead. then when when you elect to have the premier version taken out from your federal return $... they don't tell you that they sneak an extra $40 charge in there for "processing" .... seems very scammy to try and make that the first option you click and then charge you extra $ for something they seem like is helping you out
Date published: 2021-02-19
Rated 5 out of 5 by from Great Process This is the 3rd year in a row I've used TurboTax. Great tool.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Real Easy, Real Smooth.Went real easy the whole time. Thanks!
Date published: 2021-02-19
Rated 4 out of 5 by from NY State Return Long Island RR Pension Issue TurboTax had an error regarding NYS Tax format. There was an issue with how NYS Long Island RR pensions where handled. Even though I had nor LIRR pension on my return I still had to go through the corrections to refile my return. Please note: The return correction steps were not able to be printed separately and could not be viewed while making the corrections updating the form. I had to write them out. This is the reason for 4 star rating..
Date published: 2021-02-19
Rated 4 out of 5 by from Getting pricey I have been using this for 7 years and love the product. Very easy to use but what was free for years I am now paying $80 to do my own taxes. Unfortunately I may have to look for a cheaper program.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Turbo tax service is satsfactory, and would like to use it again
Date published: 2021-02-19
Rated 5 out of 5 by from I use TurboTax every year! I have used TurboTax for about six years now and I've helped friends use the program as well. There's never had a complaint it's fast and easy to use.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax helped me get so much back! TurboTax has been absolutely incredible and straightforward! This was my first year not going to a tax specialist and it's been the best experience!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax , Easy !!! Quick , Easy , and saves you time and Money!! Highly Recommend
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14457
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tax platform Turbo tax has many different levels to choose from depending on your level of experience and I like that about them.
Date published: 2021-02-19
Rated 1 out of 5 by from terrible experience this year I imported a 1099 b and it kept telling me that I can't have a 0.0 for a space that should be empty, yet every time I delete it , it still kept considering it a problem and trying to make me not E file and file by mail instead. then when when you elect to have the premier version taken out from your federal return $... they don't tell you that they sneak an extra $40 charge in there for "processing" .... seems very scammy to try and make that the first option you click and then charge you extra $ for something they seem like is helping you out
Date published: 2021-02-19
Rated 5 out of 5 by from Great Process This is the 3rd year in a row I've used TurboTax. Great tool.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Real Easy, Real Smooth.Went real easy the whole time. Thanks!
Date published: 2021-02-19
Rated 4 out of 5 by from NY State Return Long Island RR Pension Issue TurboTax had an error regarding NYS Tax format. There was an issue with how NYS Long Island RR pensions where handled. Even though I had nor LIRR pension on my return I still had to go through the corrections to refile my return. Please note: The return correction steps were not able to be printed separately and could not be viewed while making the corrections updating the form. I had to write them out. This is the reason for 4 star rating..
Date published: 2021-02-19
Rated 4 out of 5 by from Getting pricey I have been using this for 7 years and love the product. Very easy to use but what was free for years I am now paying $80 to do my own taxes. Unfortunately I may have to look for a cheaper program.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Turbo tax service is satsfactory, and would like to use it again
Date published: 2021-02-19
Rated 5 out of 5 by from I use TurboTax every year! I have used TurboTax for about six years now and I've helped friends use the program as well. There's never had a complaint it's fast and easy to use.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax helped me get so much back! TurboTax has been absolutely incredible and straightforward! This was my first year not going to a tax specialist and it's been the best experience!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax , Easy !!! Quick , Easy , and saves you time and Money!! Highly Recommend
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14457