TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great I have used turbo tax 2 years in a row & never had a problem filing.
Date published: 2021-02-12
Rated 5 out of 5 by from It is convenient and practical My experience with Turbo Tax is that it is efficient and user friendly, but I have to state that I have been using it for the last decade and ease of the process makes it pleasing for novice tax preparers to use. They provide valuable and pertinent information on most tax questions that can be answered without seeking help from an agent/paid preparer. Some fees for other services depending on your tax situation are little extensive as far as costs are concerned but that's just my caveat.
Date published: 2021-02-12
Rated 1 out of 5 by from TurboTax is too expensive Lost a customer - I wish I had known the cost increases of the service before I spend hours on preparation. I will not use TurboTax again as it is the same or more than having my taxes prepared for me. The point of doing your own taxes is to save money, not be constantly badgered to upgrade and also find out the cost at the end you were not prepared to pay.
Date published: 2021-02-12
Rated 5 out of 5 by from Loving TurboTax This is my third year with TurboTax and I love it. its fast and easy.
Date published: 2021-02-12
Rated 5 out of 5 by from Awesome Love turbotax. So user friendly and always willing to help, if needed.
Date published: 2021-02-12
Rated 4 out of 5 by from very easy it was fairly easy to do my taxes my self enjoyed doing them .
Date published: 2021-02-12
Rated 5 out of 5 by from Thankful for the ease of TurboTax I have used TurboTax services for years. I am so thankful for how well laid out and user-friendly their software is. Their service walks one through each step with simple explanations and makes it easy to know how to answer and respond to each item. Filing a return is made so simple by their service. Will continue to use and recommend this service.
Date published: 2021-02-12
Rated 5 out of 5 by from So easy to use! I always enter everything myself. Each screen is very easy to use.
Date published: 2021-02-12
Rated 4 out of 5 by from nice easy to understand.. and able to comprehend through the whole process
Date published: 2021-02-12
Rated 5 out of 5 by from Turbotax is fantastic I have been with them for 4yrs now and I always have a great response from them .when I have a question the make it easy for me and my wife. This year I was helped by two great people Marcus and willmesha they were very polite and very helpful. Awesome job.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14457
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great I have used turbo tax 2 years in a row & never had a problem filing.
Date published: 2021-02-12
Rated 5 out of 5 by from It is convenient and practical My experience with Turbo Tax is that it is efficient and user friendly, but I have to state that I have been using it for the last decade and ease of the process makes it pleasing for novice tax preparers to use. They provide valuable and pertinent information on most tax questions that can be answered without seeking help from an agent/paid preparer. Some fees for other services depending on your tax situation are little extensive as far as costs are concerned but that's just my caveat.
Date published: 2021-02-12
Rated 1 out of 5 by from TurboTax is too expensive Lost a customer - I wish I had known the cost increases of the service before I spend hours on preparation. I will not use TurboTax again as it is the same or more than having my taxes prepared for me. The point of doing your own taxes is to save money, not be constantly badgered to upgrade and also find out the cost at the end you were not prepared to pay.
Date published: 2021-02-12
Rated 5 out of 5 by from Loving TurboTax This is my third year with TurboTax and I love it. its fast and easy.
Date published: 2021-02-12
Rated 5 out of 5 by from Awesome Love turbotax. So user friendly and always willing to help, if needed.
Date published: 2021-02-12
Rated 4 out of 5 by from very easy it was fairly easy to do my taxes my self enjoyed doing them .
Date published: 2021-02-12
Rated 5 out of 5 by from Thankful for the ease of TurboTax I have used TurboTax services for years. I am so thankful for how well laid out and user-friendly their software is. Their service walks one through each step with simple explanations and makes it easy to know how to answer and respond to each item. Filing a return is made so simple by their service. Will continue to use and recommend this service.
Date published: 2021-02-12
Rated 5 out of 5 by from So easy to use! I always enter everything myself. Each screen is very easy to use.
Date published: 2021-02-12
Rated 4 out of 5 by from nice easy to understand.. and able to comprehend through the whole process
Date published: 2021-02-12
Rated 5 out of 5 by from Turbotax is fantastic I have been with them for 4yrs now and I always have a great response from them .when I have a question the make it easy for me and my wife. This year I was helped by two great people Marcus and willmesha they were very polite and very helpful. Awesome job.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14457