TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from TT is great Confusing at times, but that was on my end. Turbo Tax is very helpful.
Date published: 2021-02-18
Rated 1 out of 5 by from Most likely be the last year I use TurboTax Filling taxes should not cost me $80 just because I have an HSA. So entirely disappointed. Also had a big issue filling my my state getting the message, "not entitled to efile one or more formsets". That was entirely a pain. TurboTax has turned into click bait.
Date published: 2021-02-18
Rated 5 out of 5 by from Good Good fast and efficient it was very fast and everything was easy all you have to do is follow the instructions
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax Over all turbo tax is a good tax prep software. It still needs some tweaking in certain areas for view ability and user friendliness. A feature I have been asking for for years is the ability to see what I entered last year in the window pane.
Date published: 2021-02-18
Rated 5 out of 5 by from We Love TurboTax! TurboTax representatives were ready to help when it was needed and walked us through anything we had questions about.
Date published: 2021-02-18
Rated 5 out of 5 by from This works SO well! Taxes are confusing. This is a really great way to make sure you're doing everything correctly and getting the most out of your return!
Date published: 2021-02-18
Rated 3 out of 5 by from Still Good, but not Great! TurboTax advised that I need an amended W2c but due to deferred Social Security tax payments. There were no deferred SS tax payments (compared 2020 to previous years). Also, had to refile CA State due to glitch with software.
Date published: 2021-02-18
Rated 5 out of 5 by from very easy to do It is very informative and easy to do. I have used it for several years.
Date published: 2021-02-18
Rated 5 out of 5 by from Tax with Ease It was easy and I followed the step by step instructions. After using it the first year, it becomes easier each year after. I would recommend it to all my friends and family.
Date published: 2021-02-18
Rated 3 out of 5 by from Pretty good - but issues this year I've used Turbo Tax the last few issues without an issue, but my Fed return was rejected once and the state return twice due to errors in their software. The first time it I was notified the next day and they supposedly corrected it, but I noticed after 3 weeks that my state return still hadn't been accepted and sure enough it was kicked back again due to a glitch in the Turbo Tax software. I always file early so I can get my refund quicker, and now with the state return I'm going to be back at the end of the line.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14454
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TT is great Confusing at times, but that was on my end. Turbo Tax is very helpful.
Date published: 2021-02-18
Rated 1 out of 5 by from Most likely be the last year I use TurboTax Filling taxes should not cost me $80 just because I have an HSA. So entirely disappointed. Also had a big issue filling my my state getting the message, "not entitled to efile one or more formsets". That was entirely a pain. TurboTax has turned into click bait.
Date published: 2021-02-18
Rated 5 out of 5 by from Good Good fast and efficient it was very fast and everything was easy all you have to do is follow the instructions
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax Over all turbo tax is a good tax prep software. It still needs some tweaking in certain areas for view ability and user friendliness. A feature I have been asking for for years is the ability to see what I entered last year in the window pane.
Date published: 2021-02-18
Rated 5 out of 5 by from We Love TurboTax! TurboTax representatives were ready to help when it was needed and walked us through anything we had questions about.
Date published: 2021-02-18
Rated 5 out of 5 by from This works SO well! Taxes are confusing. This is a really great way to make sure you're doing everything correctly and getting the most out of your return!
Date published: 2021-02-18
Rated 3 out of 5 by from Still Good, but not Great! TurboTax advised that I need an amended W2c but due to deferred Social Security tax payments. There were no deferred SS tax payments (compared 2020 to previous years). Also, had to refile CA State due to glitch with software.
Date published: 2021-02-18
Rated 5 out of 5 by from very easy to do It is very informative and easy to do. I have used it for several years.
Date published: 2021-02-18
Rated 5 out of 5 by from Tax with Ease It was easy and I followed the step by step instructions. After using it the first year, it becomes easier each year after. I would recommend it to all my friends and family.
Date published: 2021-02-18
Rated 3 out of 5 by from Pretty good - but issues this year I've used Turbo Tax the last few issues without an issue, but my Fed return was rejected once and the state return twice due to errors in their software. The first time it I was notified the next day and they supposedly corrected it, but I noticed after 3 weeks that my state return still hadn't been accepted and sure enough it was kicked back again due to a glitch in the Turbo Tax software. I always file early so I can get my refund quicker, and now with the state return I'm going to be back at the end of the line.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14454