TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281630 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax The experience was very easy and very well explained. This was the first year I prepared my tax returns on my own, and it super easy and understandable - even for the novice.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is helpful. It was helpful. It was not painful. It was relatively easy.
Date published: 2021-02-19
Rated 5 out of 5 by from This makes my life easier6 Ive been using this for 4 years now less stress less hassle
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is the best!!! Well, it was so simple to file my taxes. I love Turbo Tax!!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax makes it easy! Just answer all their questions and they take it from there. Fast and easy.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is very convenient and user friendly I love TurboTax. It's extremely thorough, detailed, and user friendly. Anytime you have a question, you have an immediate link to answer and explain where/why/how they calculate all the numbers.
Date published: 2021-02-19
Rated 2 out of 5 by from Not Happy Turbo Tax software issues prevented my state return to be accepted. $118 and there is a problem.
Date published: 2021-02-19
Rated 5 out of 5 by from Very good software and always improving...I hope My only issue is, I had a state return rejected due to an error in the Turbo Tax software. The refund amount didn't change. It would be nice to know more specifically what the error was.
Date published: 2021-02-19
Rated 5 out of 5 by from Definitely easy to use Been using turbo for about 6 years now and its made doing my taxes way easier the trying to understand it all by myself
Date published: 2021-02-19
Rated 3 out of 5 by from Help methods The only help method that was successful for me was the "Specialist call me". If I call the specialist it is the same as using the "chat now" on the screen. The answers are off topic and just computer generated. My VA tax had to be re-sent because of an error in the software. I also had two circumstances when I clicked on a selection, but the button wasn't activated. I tried to change my phone number in the Security section and the software wouldn't allow it. This is my eighth year using TurboTax and I might have to reconsider if I have a ninth year experience.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14453
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax The experience was very easy and very well explained. This was the first year I prepared my tax returns on my own, and it super easy and understandable - even for the novice.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is helpful. It was helpful. It was not painful. It was relatively easy.
Date published: 2021-02-19
Rated 5 out of 5 by from This makes my life easier6 Ive been using this for 4 years now less stress less hassle
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is the best!!! Well, it was so simple to file my taxes. I love Turbo Tax!!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax makes it easy! Just answer all their questions and they take it from there. Fast and easy.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is very convenient and user friendly I love TurboTax. It's extremely thorough, detailed, and user friendly. Anytime you have a question, you have an immediate link to answer and explain where/why/how they calculate all the numbers.
Date published: 2021-02-19
Rated 2 out of 5 by from Not Happy Turbo Tax software issues prevented my state return to be accepted. $118 and there is a problem.
Date published: 2021-02-19
Rated 5 out of 5 by from Very good software and always improving...I hope My only issue is, I had a state return rejected due to an error in the Turbo Tax software. The refund amount didn't change. It would be nice to know more specifically what the error was.
Date published: 2021-02-19
Rated 5 out of 5 by from Definitely easy to use Been using turbo for about 6 years now and its made doing my taxes way easier the trying to understand it all by myself
Date published: 2021-02-19
Rated 3 out of 5 by from Help methods The only help method that was successful for me was the "Specialist call me". If I call the specialist it is the same as using the "chat now" on the screen. The answers are off topic and just computer generated. My VA tax had to be re-sent because of an error in the software. I also had two circumstances when I clicked on a selection, but the button wasn't activated. I tried to change my phone number in the Security section and the software wouldn't allow it. This is my eighth year using TurboTax and I might have to reconsider if I have a ninth year experience.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14453