TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbotax has never let me down I've been doing my own taxes with turbotax for about 10 yrs. never have had an issue and its so easy to follow. This year im not sure what happened but I hit a snag with my state return. After multiple attempts to fix myself, I turned to the chat feature. They set me up a call in 10 mins. Then I met Tylor. aka my knight in shining armor! We went over everything together and even had to call in backuo briefly. After a few different attempts we figured out the issue and my state was filed in mins. I even got more money back than when I did it!! Thanks TurboTax your customer service is amazing.
Date published: 2022-02-22
Rated 5 out of 5 by from EASY PEASY Very Easy. Had a great time doing it. Helped every step of the way
Date published: 2022-02-22
Rated 5 out of 5 by from EASY TO FOLLOW SIMPLE TO COMPLETE FORMS AND INSTRUCTIONS ARE GREAT AND NO NEED OF HELP FROM TO INSTRUCTORS.
Date published: 2022-02-22
Rated 3 out of 5 by from ok the steps were easy but i'm not pleased with the fee for filing
Date published: 2022-02-22
Rated 4 out of 5 by from Fast and Easy I have used TurboTax for two years now and they're great! They're helpful, easy, and fast!
Date published: 2022-02-22
Rated 5 out of 5 by from Easy to Use I've been using Turbo Tax for over ten years. It doesn't get any easier than this.
Date published: 2022-02-22
Rated 5 out of 5 by from Love how easy Turbo Tax is! Fast and easy! Biggest return yet! Breaks for going back to school!
Date published: 2022-02-22
Rated 5 out of 5 by from Best tax app I’ve used this one every year for last 5 and tried a few others but turbo is #1
Date published: 2022-02-22
Rated 3 out of 5 by from Turbo tax has problems with certain state returns Turbo tax should list the amounts that make up the total showing on the itemized deductions schedules for Federal and State returns. I cannot figure out what is included in those numbers and how it is being broken down between spouses for Delaware return.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is easy to do online I do my taxes manually online. But you can import your tax returns with just a snap of your camera.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14449
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax has never let me down I've been doing my own taxes with turbotax for about 10 yrs. never have had an issue and its so easy to follow. This year im not sure what happened but I hit a snag with my state return. After multiple attempts to fix myself, I turned to the chat feature. They set me up a call in 10 mins. Then I met Tylor. aka my knight in shining armor! We went over everything together and even had to call in backuo briefly. After a few different attempts we figured out the issue and my state was filed in mins. I even got more money back than when I did it!! Thanks TurboTax your customer service is amazing.
Date published: 2022-02-22
Rated 5 out of 5 by from EASY PEASY Very Easy. Had a great time doing it. Helped every step of the way
Date published: 2022-02-22
Rated 5 out of 5 by from EASY TO FOLLOW SIMPLE TO COMPLETE FORMS AND INSTRUCTIONS ARE GREAT AND NO NEED OF HELP FROM TO INSTRUCTORS.
Date published: 2022-02-22
Rated 3 out of 5 by from ok the steps were easy but i'm not pleased with the fee for filing
Date published: 2022-02-22
Rated 4 out of 5 by from Fast and Easy I have used TurboTax for two years now and they're great! They're helpful, easy, and fast!
Date published: 2022-02-22
Rated 5 out of 5 by from Easy to Use I've been using Turbo Tax for over ten years. It doesn't get any easier than this.
Date published: 2022-02-22
Rated 5 out of 5 by from Love how easy Turbo Tax is! Fast and easy! Biggest return yet! Breaks for going back to school!
Date published: 2022-02-22
Rated 5 out of 5 by from Best tax app I’ve used this one every year for last 5 and tried a few others but turbo is #1
Date published: 2022-02-22
Rated 3 out of 5 by from Turbo tax has problems with certain state returns Turbo tax should list the amounts that make up the total showing on the itemized deductions schedules for Federal and State returns. I cannot figure out what is included in those numbers and how it is being broken down between spouses for Delaware return.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is easy to do online I do my taxes manually online. But you can import your tax returns with just a snap of your camera.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14449