TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Highly Recommended I have used Turbo Tasx for years and recommend them to anyone looking to do their taxes in an easy way at home.
Date published: 2021-02-19
Rated 1 out of 5 by from Dissapointed First of all because I filed previous years with Turbo Tax I received late my Government Stimulus. Now I have the inconvenience that again, because of a problem in the software I had to re-file my taxes because of software mistake. You worked with millions of people and your CPA are not that good answering questions. For the amount I have to pay for your service i will look for another company next year.
Date published: 2021-02-19
Rated 5 out of 5 by from GREAT!! Super fast and easy to do taxes! Very well set up!
Date published: 2021-02-19
Rated 5 out of 5 by from love turbo tax I had no problems following instructions. It was very easy to follow.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is awesome! They make it easy to file and the text updates are an added bonus!
Date published: 2021-02-19
Rated 5 out of 5 by from So easy to use Super easy to use - the step by step instructions make filing your taxes a breeze.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax makes filing so simple! TurboTax interface is very user-friendly. They almost make filing my taxes fun... almost!
Date published: 2021-02-19
Rated 5 out of 5 by from Faithful Customer They system is easy to navigate! I was able to finish my taxes easily!
Date published: 2021-02-19
Rated 5 out of 5 by from its Ight Lol don't mind the title its just built up anger because I was trying to send my taxes off for a week now and it would never go through. But I remembered I had 2 accounts with y'all and I signed into the wrong account. when I got into the real account it was smooth sailing.
Date published: 2021-02-19
Rated 2 out of 5 by from So Many Issues There have been SO many issues this year using this software it's been a hassle. I cleared out my tax forms 7 times and using the same information, received several different "errors" or "checks" that upon research, were actually bugs in the system. I couldn't ask a tax expert because they would have charged an extra $100 (which is ridiculous, especially since it's THEIR issue) or even find a forum where the question was actually addressed (just a thread of people receiving the same issues) . We've used TurboTax for the past 7 years and because of this we aren't confident in using it again. And to top it off, just received an email saying our state return was rejected due to an error on THEIR system. I pay you guys literally $190 dollars to send my info and if it fails, and it's TurboTax's fault - give me a refund for the portion that you charged me to e-file.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14448
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Highly Recommended I have used Turbo Tasx for years and recommend them to anyone looking to do their taxes in an easy way at home.
Date published: 2021-02-19
Rated 1 out of 5 by from Dissapointed First of all because I filed previous years with Turbo Tax I received late my Government Stimulus. Now I have the inconvenience that again, because of a problem in the software I had to re-file my taxes because of software mistake. You worked with millions of people and your CPA are not that good answering questions. For the amount I have to pay for your service i will look for another company next year.
Date published: 2021-02-19
Rated 5 out of 5 by from GREAT!! Super fast and easy to do taxes! Very well set up!
Date published: 2021-02-19
Rated 5 out of 5 by from love turbo tax I had no problems following instructions. It was very easy to follow.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is awesome! They make it easy to file and the text updates are an added bonus!
Date published: 2021-02-19
Rated 5 out of 5 by from So easy to use Super easy to use - the step by step instructions make filing your taxes a breeze.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax makes filing so simple! TurboTax interface is very user-friendly. They almost make filing my taxes fun... almost!
Date published: 2021-02-19
Rated 5 out of 5 by from Faithful Customer They system is easy to navigate! I was able to finish my taxes easily!
Date published: 2021-02-19
Rated 5 out of 5 by from its Ight Lol don't mind the title its just built up anger because I was trying to send my taxes off for a week now and it would never go through. But I remembered I had 2 accounts with y'all and I signed into the wrong account. when I got into the real account it was smooth sailing.
Date published: 2021-02-19
Rated 2 out of 5 by from So Many Issues There have been SO many issues this year using this software it's been a hassle. I cleared out my tax forms 7 times and using the same information, received several different "errors" or "checks" that upon research, were actually bugs in the system. I couldn't ask a tax expert because they would have charged an extra $100 (which is ridiculous, especially since it's THEIR issue) or even find a forum where the question was actually addressed (just a thread of people receiving the same issues) . We've used TurboTax for the past 7 years and because of this we aren't confident in using it again. And to top it off, just received an email saying our state return was rejected due to an error on THEIR system. I pay you guys literally $190 dollars to send my info and if it fails, and it's TurboTax's fault - give me a refund for the portion that you charged me to e-file.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14448