TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from TurboTax is pretty good, but not perfect My initial Tax return was just rejected by the state, due to a TurboTax software glitch. However it was easy enough to resubmit, it does make me worry that TurboTax is correct and that I won't get audited later and end up owing the IRS money due to the glitch. That happened to me a few years ago due to another glitch in TurboTax. If I have no more headaches from this rejection then TurboTax gets 5 stars.
Date published: 2021-02-18
Rated 4 out of 5 by from Sofware Error There was an error in software. I should have been notified. Also, there should have been an announcement that the federal return would not be accepted on 12/12/2021. If I had know than I would have waited and the State error would have been fixed. Causing me less of a hassle. I will say though, it was easy to fix the error.
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo tax missed crucial write off Turbo tax failed me this time. The did not have their software up to date. My state tax was rejected and required me to re file. They missed many write offs the first time around and that could cost you!
Date published: 2021-02-18
Rated 2 out of 5 by from Disappointed I I have used TurboTax for several years and have been pleased. However, to get a notice one and one-half weeks later that my state return was rejected because of a software error on TurboTax's part was surprising and disturbing. I filed very early so that I could get an early refund. I believe TurboTax should have offered some sort of compensation for its error. This would have gone a long way toward my not wanting to switch to one of the many competitors in future years.
Date published: 2021-02-18
Rated 1 out of 5 by from Last time I'll be using turbotax. TurboTax... NO MEANS NO!!! STOP TRYING TO UPSALE ME ON YOUR UNNECESSARY "UPGRADES" AND THIRD PARTY SCAMS.
Date published: 2021-02-18
Rated 5 out of 5 by from Makes taxes not so scary I've been using Turbo tax for years and it makes the whole process not so scary.
Date published: 2021-02-18
Rated 4 out of 5 by from TT is good It took a little longer than it has in the past so I didn't rate it as high.
Date published: 2021-02-18
Rated 5 out of 5 by from Great This was a great first time now I will always use turbo tax
Date published: 2021-02-18
Rated 1 out of 5 by from i want a refund for ca tax filing You decided to not file my ca refund. I never said not to. The error our software made had nothing to do with me. Maybe you should have asked customers if they didn't want to file? Now my taxed are being filed late!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax made things so easy Filing with Turbo Tax definitely makes things easier. Thank you
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14446
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is pretty good, but not perfect My initial Tax return was just rejected by the state, due to a TurboTax software glitch. However it was easy enough to resubmit, it does make me worry that TurboTax is correct and that I won't get audited later and end up owing the IRS money due to the glitch. That happened to me a few years ago due to another glitch in TurboTax. If I have no more headaches from this rejection then TurboTax gets 5 stars.
Date published: 2021-02-18
Rated 4 out of 5 by from Sofware Error There was an error in software. I should have been notified. Also, there should have been an announcement that the federal return would not be accepted on 12/12/2021. If I had know than I would have waited and the State error would have been fixed. Causing me less of a hassle. I will say though, it was easy to fix the error.
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo tax missed crucial write off Turbo tax failed me this time. The did not have their software up to date. My state tax was rejected and required me to re file. They missed many write offs the first time around and that could cost you!
Date published: 2021-02-18
Rated 2 out of 5 by from Disappointed I I have used TurboTax for several years and have been pleased. However, to get a notice one and one-half weeks later that my state return was rejected because of a software error on TurboTax's part was surprising and disturbing. I filed very early so that I could get an early refund. I believe TurboTax should have offered some sort of compensation for its error. This would have gone a long way toward my not wanting to switch to one of the many competitors in future years.
Date published: 2021-02-18
Rated 1 out of 5 by from Last time I'll be using turbotax. TurboTax... NO MEANS NO!!! STOP TRYING TO UPSALE ME ON YOUR UNNECESSARY "UPGRADES" AND THIRD PARTY SCAMS.
Date published: 2021-02-18
Rated 5 out of 5 by from Makes taxes not so scary I've been using Turbo tax for years and it makes the whole process not so scary.
Date published: 2021-02-18
Rated 4 out of 5 by from TT is good It took a little longer than it has in the past so I didn't rate it as high.
Date published: 2021-02-18
Rated 5 out of 5 by from Great This was a great first time now I will always use turbo tax
Date published: 2021-02-18
Rated 1 out of 5 by from i want a refund for ca tax filing You decided to not file my ca refund. I never said not to. The error our software made had nothing to do with me. Maybe you should have asked customers if they didn't want to file? Now my taxed are being filed late!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax made things so easy Filing with Turbo Tax definitely makes things easier. Thank you
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14446