TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great service! I love TurboTax and have used it the last 4 years. I don't ever want to pay any money to support the president lol or be asked to upgrade more than one time during use of this product but I will deal with it until they get it together....
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax Works Well! Turbo Tax works well. But wait until there help line is open. I started at 2:00 in the morning. I ran into a problem that was specific to my phone that caused problems. After 6:00 in the morning, their help line person was able to look at my screen remotely and fix my problem immediately. Thanks Turbo Tax!
Date published: 2022-02-11
Rated 5 out of 5 by from Good I like doing Turbo Tax, but there always is a glitch that I have to call customer service. This year it was with itemized deductions which is necessary for any benefit with state tax. Sorry they can't both be on the same rules.
Date published: 2022-02-11
Rated 1 out of 5 by from Horrible experience This was the most horrible experience filing my taxes. Customer service was of little use and asked me to delete my entire tax info and start over because of errors with their software. Big waste of time and defeats the purpose of paying for a tax preparation service, which at times seems like wasting more time then filing your taxes by hand. Unlikely to use turbotax ever again.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is amazing & so easy to use Turbo Tax is quick and simple. It offers explanations along the way. I've used Turbo Tax for the last few years. Always my go to.
Date published: 2022-02-11
Rated 5 out of 5 by from Very happy with my experience! So easy to do by myself and know there’s live support if I need it.
Date published: 2022-02-11
Rated 5 out of 5 by from Fast and Easy I was feeling unsure about filing but turbo tax made it easy!
Date published: 2022-02-11
Rated 5 out of 5 by from Easy for people like me Im not good at taxes but Turbo Tax makes it seem like i am.
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax is amazing! TurboTax helped me file my taxes with ease. Their simplicity of federal taxes are very insightful.
Date published: 2022-02-11
Rated 5 out of 5 by from It's easy n great I had made a mistake in my Ky tax and the lady walked me thru. She was very patient and kind.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14446
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service! I love TurboTax and have used it the last 4 years. I don't ever want to pay any money to support the president lol or be asked to upgrade more than one time during use of this product but I will deal with it until they get it together....
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax Works Well! Turbo Tax works well. But wait until there help line is open. I started at 2:00 in the morning. I ran into a problem that was specific to my phone that caused problems. After 6:00 in the morning, their help line person was able to look at my screen remotely and fix my problem immediately. Thanks Turbo Tax!
Date published: 2022-02-11
Rated 5 out of 5 by from Good I like doing Turbo Tax, but there always is a glitch that I have to call customer service. This year it was with itemized deductions which is necessary for any benefit with state tax. Sorry they can't both be on the same rules.
Date published: 2022-02-11
Rated 1 out of 5 by from Horrible experience This was the most horrible experience filing my taxes. Customer service was of little use and asked me to delete my entire tax info and start over because of errors with their software. Big waste of time and defeats the purpose of paying for a tax preparation service, which at times seems like wasting more time then filing your taxes by hand. Unlikely to use turbotax ever again.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is amazing & so easy to use Turbo Tax is quick and simple. It offers explanations along the way. I've used Turbo Tax for the last few years. Always my go to.
Date published: 2022-02-11
Rated 5 out of 5 by from Very happy with my experience! So easy to do by myself and know there’s live support if I need it.
Date published: 2022-02-11
Rated 5 out of 5 by from Fast and Easy I was feeling unsure about filing but turbo tax made it easy!
Date published: 2022-02-11
Rated 5 out of 5 by from Easy for people like me Im not good at taxes but Turbo Tax makes it seem like i am.
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax is amazing! TurboTax helped me file my taxes with ease. Their simplicity of federal taxes are very insightful.
Date published: 2022-02-11
Rated 5 out of 5 by from It's easy n great I had made a mistake in my Ky tax and the lady walked me thru. She was very patient and kind.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14446