TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 1 out of 5 by
BA22 from
Not good
The free filing offer was a joke for me. Tax Slayer was better or just higher an independent PA. Did not have a problem with the accountants they gave me, but the architecture of the software and the fee structure is a joke.
Date published: 2022-02-11
Rated 5 out of 5 by
Shannon010571 from
Turbo Tax is Amazing!
I rely on Turbo Tax for every refund. They are specific and with their assistance I feel at ease knowing I have their tax knowledge available. Thank you Turbo Tax!
Date published: 2022-02-11
Rated 5 out of 5 by
Gw malgl from
Great company
Loved it very easy to work this out and was very helpful
Date published: 2022-02-11
Rated 3 out of 5 by
CC Town USA from
Too Expensive Now
IT's gotten to be too expensive, people go to a tax professional for less, still a good product but too expensive
Date published: 2022-02-11
Rated 5 out of 5 by
Damoot from
Awesomely easy
Very simple navigation, however some sections are a little mundane but I would rather be mundane and correct.
Date published: 2022-02-11
Rated 5 out of 5 by
RoxanneLin from
TurboTax and Vericka are amazing!
Turbotax was relatively easy to use with the step by step instructions. I did run into a problem I needed help with and Vericka did an amazing job walking me through it and explaining.
Date published: 2022-02-11
Rated 5 out of 5 by
Sambricot from
Highly recommend TurboTax!
The ease of use and ability to talk to a live expert make filing taxes super easy and quick. You plug in the numbers from your documents and if you're unsure, there is an expert there to help you!
Date published: 2022-02-11
Rated 4 out of 5 by
Weiner Dawg from
Complete coverage, good flow.
One of the TT chat partners I had bailed me out with his quick, direct response within the first 10 seconds of contact regarding my question. I was genuinely tickled.
Date published: 2022-02-11
Rated 4 out of 5 by
Lind85 from
Live Assistant was helpful.
I had issues with the dates for my estimated payments. I visited with Parris, because the amounts I prepaid were not showing correctly in the Montana return. He helped me by changing the dates of the payments. I also had an issue with the charitable contributions on the Montana return. It would not accept $300 for each of us.
Date published: 2022-02-11
Rated 5 out of 5 by
D John from
Very good!
Turbo Tax is easy to use and understand for a non-tax person.
All TurboTax® Offerings Reviews - Page 14442
Date published: 2022-02-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
BA22 from
Not good
The free filing offer was a joke for me. Tax Slayer was better or just higher an independent PA. Did not have a problem with the accountants they gave me, but the architecture of the software and the fee structure is a joke.
Date published: 2022-02-11
Rated 5 out of 5 by
Shannon010571 from
Turbo Tax is Amazing!
I rely on Turbo Tax for every refund. They are specific and with their assistance I feel at ease knowing I have their tax knowledge available. Thank you Turbo Tax!
Date published: 2022-02-11
Rated 5 out of 5 by
Gw malgl from
Great company
Loved it very easy to work this out and was very helpful
Date published: 2022-02-11
Rated 3 out of 5 by
CC Town USA from
Too Expensive Now
IT's gotten to be too expensive, people go to a tax professional for less, still a good product but too expensive
Date published: 2022-02-11
Rated 5 out of 5 by
Damoot from
Awesomely easy
Very simple navigation, however some sections are a little mundane but I would rather be mundane and correct.
Date published: 2022-02-11
Rated 5 out of 5 by
RoxanneLin from
TurboTax and Vericka are amazing!
Turbotax was relatively easy to use with the step by step instructions. I did run into a problem I needed help with and Vericka did an amazing job walking me through it and explaining.
Date published: 2022-02-11
Rated 5 out of 5 by
Sambricot from
Highly recommend TurboTax!
The ease of use and ability to talk to a live expert make filing taxes super easy and quick. You plug in the numbers from your documents and if you're unsure, there is an expert there to help you!
Date published: 2022-02-11
Rated 4 out of 5 by
Weiner Dawg from
Complete coverage, good flow.
One of the TT chat partners I had bailed me out with his quick, direct response within the first 10 seconds of contact regarding my question. I was genuinely tickled.
Date published: 2022-02-11
Rated 4 out of 5 by
Lind85 from
Live Assistant was helpful.
I had issues with the dates for my estimated payments. I visited with Parris, because the amounts I prepaid were not showing correctly in the Montana return. He helped me by changing the dates of the payments. I also had an issue with the charitable contributions on the Montana return. It would not accept $300 for each of us.
Date published: 2022-02-11
Rated 5 out of 5 by
D John from
Very good!
Turbo Tax is easy to use and understand for a non-tax person.
All TurboTax® Offerings Reviews - Page 14442
Date published: 2022-02-11