TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Great With your help it was smooth sailing thank you thank you thank you
Date published: 2021-02-20
Rated 3 out of 5 by from were not clear with hidden charges like the program but it is not clear with charges incurred until it is to late to correct it
Date published: 2021-02-20
Rated 5 out of 5 by from Have used other Tax service this is better Being the first time i had to learn my way around but I belive all went well overall
Date published: 2021-02-20
Rated 5 out of 5 by from Almost enjoy paying my taxes! Turbo Tax made it so effortless to understand and pay my taxes I actually ALMOST like getting it taken care of! Highly recommend it!
Date published: 2021-02-20
Rated 5 out of 5 by from help online first lady was wrong and as soon as i said how much i would get she just said shell transfer me but never did second lady helped out alot and answered my questions
Date published: 2021-02-20
Rated 3 out of 5 by from TurboTax needs some work I was disappointed in TurboTax for two reasons. First, there was no real help, only the discussion forum that I could find. Also, I paid for my state, NM, only to find out when I was ready to file that Turbo Tax could not e-file in NM. That should have been made clear when I paid for the state.
Date published: 2021-02-20
Rated 5 out of 5 by from Online version of TurboTax is Awesome!!! Normally I would buy a CD copy of the TurboTax Small Business from Walmart, but after many times of the program needing to be updated, I decided this year to just use the online version. I was so easy and I did not have a usual head aches of turning on and off my antivirus software to ensure the program would be correctly uploaded and updated.
Date published: 2021-02-20
Rated 5 out of 5 by from Super Easy I was so nervous bc this is the first time Ive filed my taxes myself, but I had Kenneth on the phone with me the whole time. He really nice, super helpful, and cool to talk to, I found out we grew up in the same area. Really great experience.
Date published: 2021-02-20
Rated 5 out of 5 by from Amazing help! I had a small bump before I was able to officially efile and a representative called me within 6 minutes and was super nice and helpful!
Date published: 2021-02-20
Rated 4 out of 5 by from TurboTax is still Good, but NOT GREAT There is way too much advertising now, language used in one area is not the same as used in another area and can cause confusion; especially for those new to Turbo Tax or doing their own taxes. You need to take a step back from self advertising and review the prompts and wording of your prompts.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14442
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great With your help it was smooth sailing thank you thank you thank you
Date published: 2021-02-20
Rated 3 out of 5 by from were not clear with hidden charges like the program but it is not clear with charges incurred until it is to late to correct it
Date published: 2021-02-20
Rated 5 out of 5 by from Have used other Tax service this is better Being the first time i had to learn my way around but I belive all went well overall
Date published: 2021-02-20
Rated 5 out of 5 by from Almost enjoy paying my taxes! Turbo Tax made it so effortless to understand and pay my taxes I actually ALMOST like getting it taken care of! Highly recommend it!
Date published: 2021-02-20
Rated 5 out of 5 by from help online first lady was wrong and as soon as i said how much i would get she just said shell transfer me but never did second lady helped out alot and answered my questions
Date published: 2021-02-20
Rated 3 out of 5 by from TurboTax needs some work I was disappointed in TurboTax for two reasons. First, there was no real help, only the discussion forum that I could find. Also, I paid for my state, NM, only to find out when I was ready to file that Turbo Tax could not e-file in NM. That should have been made clear when I paid for the state.
Date published: 2021-02-20
Rated 5 out of 5 by from Online version of TurboTax is Awesome!!! Normally I would buy a CD copy of the TurboTax Small Business from Walmart, but after many times of the program needing to be updated, I decided this year to just use the online version. I was so easy and I did not have a usual head aches of turning on and off my antivirus software to ensure the program would be correctly uploaded and updated.
Date published: 2021-02-20
Rated 5 out of 5 by from Super Easy I was so nervous bc this is the first time Ive filed my taxes myself, but I had Kenneth on the phone with me the whole time. He really nice, super helpful, and cool to talk to, I found out we grew up in the same area. Really great experience.
Date published: 2021-02-20
Rated 5 out of 5 by from Amazing help! I had a small bump before I was able to officially efile and a representative called me within 6 minutes and was super nice and helpful!
Date published: 2021-02-20
Rated 4 out of 5 by from TurboTax is still Good, but NOT GREAT There is way too much advertising now, language used in one area is not the same as used in another area and can cause confusion; especially for those new to Turbo Tax or doing their own taxes. You need to take a step back from self advertising and review the prompts and wording of your prompts.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14442