TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Not good The free filing offer was a joke for me. Tax Slayer was better or just higher an independent PA. Did not have a problem with the accountants they gave me, but the architecture of the software and the fee structure is a joke.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is Amazing! I rely on Turbo Tax for every refund. They are specific and with their assistance I feel at ease knowing I have their tax knowledge available. Thank you Turbo Tax!
Date published: 2022-02-11
Rated 5 out of 5 by from Great company Loved it very easy to work this out and was very helpful
Date published: 2022-02-11
Rated 3 out of 5 by from Too Expensive Now IT's gotten to be too expensive, people go to a tax professional for less, still a good product but too expensive
Date published: 2022-02-11
Rated 5 out of 5 by from Awesomely easy Very simple navigation, however some sections are a little mundane but I would rather be mundane and correct.
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax and Vericka are amazing! Turbotax was relatively easy to use with the step by step instructions. I did run into a problem I needed help with and Vericka did an amazing job walking me through it and explaining.
Date published: 2022-02-11
Rated 5 out of 5 by from Highly recommend TurboTax! The ease of use and ability to talk to a live expert make filing taxes super easy and quick. You plug in the numbers from your documents and if you're unsure, there is an expert there to help you!
Date published: 2022-02-11
Rated 4 out of 5 by from Complete coverage, good flow. One of the TT chat partners I had bailed me out with his quick, direct response within the first 10 seconds of contact regarding my question. I was genuinely tickled.
Date published: 2022-02-11
Rated 4 out of 5 by from Live Assistant was helpful. I had issues with the dates for my estimated payments. I visited with Parris, because the amounts I prepaid were not showing correctly in the Montana return. He helped me by changing the dates of the payments. I also had an issue with the charitable contributions on the Montana return. It would not accept $300 for each of us.
Date published: 2022-02-11
Rated 5 out of 5 by from Very good! Turbo Tax is easy to use and understand for a non-tax person.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14442
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not good The free filing offer was a joke for me. Tax Slayer was better or just higher an independent PA. Did not have a problem with the accountants they gave me, but the architecture of the software and the fee structure is a joke.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is Amazing! I rely on Turbo Tax for every refund. They are specific and with their assistance I feel at ease knowing I have their tax knowledge available. Thank you Turbo Tax!
Date published: 2022-02-11
Rated 5 out of 5 by from Great company Loved it very easy to work this out and was very helpful
Date published: 2022-02-11
Rated 3 out of 5 by from Too Expensive Now IT's gotten to be too expensive, people go to a tax professional for less, still a good product but too expensive
Date published: 2022-02-11
Rated 5 out of 5 by from Awesomely easy Very simple navigation, however some sections are a little mundane but I would rather be mundane and correct.
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax and Vericka are amazing! Turbotax was relatively easy to use with the step by step instructions. I did run into a problem I needed help with and Vericka did an amazing job walking me through it and explaining.
Date published: 2022-02-11
Rated 5 out of 5 by from Highly recommend TurboTax! The ease of use and ability to talk to a live expert make filing taxes super easy and quick. You plug in the numbers from your documents and if you're unsure, there is an expert there to help you!
Date published: 2022-02-11
Rated 4 out of 5 by from Complete coverage, good flow. One of the TT chat partners I had bailed me out with his quick, direct response within the first 10 seconds of contact regarding my question. I was genuinely tickled.
Date published: 2022-02-11
Rated 4 out of 5 by from Live Assistant was helpful. I had issues with the dates for my estimated payments. I visited with Parris, because the amounts I prepaid were not showing correctly in the Montana return. He helped me by changing the dates of the payments. I also had an issue with the charitable contributions on the Montana return. It would not accept $300 for each of us.
Date published: 2022-02-11
Rated 5 out of 5 by from Very good! Turbo Tax is easy to use and understand for a non-tax person.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14442