TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Great Process I only had one question and spoke with one of your experts and resolved it in a few minutes.
Date published: 2021-02-18
Rated 5 out of 5 by from 2020 TAX Very easy to follow instructions. 3rd year using TurboTax, very happy with it.
Date published: 2021-02-18
Rated 1 out of 5 by from Paid Way Too Much I was trying to file the free way: the way I've filed for two years now. Since last year I started an independent contracting job due to the pandemic, I had to use TurboTax Deluxe, $40, but it's supposed to be withdrawn from my tax returns, right? Wrong. Not only was I charged twice as much, they didn't even deduct it with my tax return. So I had to pay $80 upfront today. Thank goodness I have some backup money from the second stimulus or I wouldn't be able to make my payments this weekend! I will not be using TurboTax next year.
Date published: 2021-02-18
Rated 5 out of 5 by from Thank you again, Turbo Tax! The product is very user friendly....it is easy to make things hard, but it is hard to make things easy. Thank you to all those involved in developing this amazing tax preparation product!
Date published: 2021-02-18
Rated 5 out of 5 by from 3 Years and Running Just became an adult not too long ago and started out using TurboTax. It's been seamless throughout all of my returns so far and I couldn't ask for an easier way. Guided steps and explanations along the way leave little room for confusion and it's a feature that's one of the most helpful throughout the process. The only "bad" thing I can say is that sometimes the captchas don't feel like working and unfortunately having to log out and clear your history and checking for cookies is mildly inconvenient, however, a quick search in the help tab helps you to figure even that out. Always impressed by the simplicity every year.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is awesome and user friendly! I have been using Turbo Tax for 8 years now. It is user friendly and walks you through the entire process step-by-step. I love the fact that I can view previous returns and download them if I need them.
Date published: 2021-02-18
Rated 4 out of 5 by from larger refund than I figured. quick and easy. I calculated my own tax and rec'd a larger refund.
Date published: 2021-02-18
Rated 5 out of 5 by from turbo tax is great i enjoy the help with turbo tax its good when you can learn from a tax professional
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is very helpful The expert Terry was amazing and helped me find the root of my problem thank yo so much
Date published: 2021-02-18
Rated 4 out of 5 by from TURBO TAX IS BASICALLY EASY TO USE IT'S SOMETIMES HARD TO FIND ANSWERS TO ODD QUESTIONS.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14439
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Process I only had one question and spoke with one of your experts and resolved it in a few minutes.
Date published: 2021-02-18
Rated 5 out of 5 by from 2020 TAX Very easy to follow instructions. 3rd year using TurboTax, very happy with it.
Date published: 2021-02-18
Rated 1 out of 5 by from Paid Way Too Much I was trying to file the free way: the way I've filed for two years now. Since last year I started an independent contracting job due to the pandemic, I had to use TurboTax Deluxe, $40, but it's supposed to be withdrawn from my tax returns, right? Wrong. Not only was I charged twice as much, they didn't even deduct it with my tax return. So I had to pay $80 upfront today. Thank goodness I have some backup money from the second stimulus or I wouldn't be able to make my payments this weekend! I will not be using TurboTax next year.
Date published: 2021-02-18
Rated 5 out of 5 by from Thank you again, Turbo Tax! The product is very user friendly....it is easy to make things hard, but it is hard to make things easy. Thank you to all those involved in developing this amazing tax preparation product!
Date published: 2021-02-18
Rated 5 out of 5 by from 3 Years and Running Just became an adult not too long ago and started out using TurboTax. It's been seamless throughout all of my returns so far and I couldn't ask for an easier way. Guided steps and explanations along the way leave little room for confusion and it's a feature that's one of the most helpful throughout the process. The only "bad" thing I can say is that sometimes the captchas don't feel like working and unfortunately having to log out and clear your history and checking for cookies is mildly inconvenient, however, a quick search in the help tab helps you to figure even that out. Always impressed by the simplicity every year.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is awesome and user friendly! I have been using Turbo Tax for 8 years now. It is user friendly and walks you through the entire process step-by-step. I love the fact that I can view previous returns and download them if I need them.
Date published: 2021-02-18
Rated 4 out of 5 by from larger refund than I figured. quick and easy. I calculated my own tax and rec'd a larger refund.
Date published: 2021-02-18
Rated 5 out of 5 by from turbo tax is great i enjoy the help with turbo tax its good when you can learn from a tax professional
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is very helpful The expert Terry was amazing and helped me find the root of my problem thank yo so much
Date published: 2021-02-18
Rated 4 out of 5 by from TURBO TAX IS BASICALLY EASY TO USE IT'S SOMETIMES HARD TO FIND ANSWERS TO ODD QUESTIONS.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14439