TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Tiff 22 from
Awesome
It was great i like how I can do it myself hfgdduts
Date published: 2022-02-11
Rated 5 out of 5 by
onyx02 from
Turbotax is awesome
way better then H r block. I really did not seem hard to do this. So thank you
Date published: 2022-02-11
Rated 5 out of 5 by
vjcluck0112 from
Turbo Tax is AWESOME!!!
I always have a non-stressful experience filing our taxes!
Date published: 2022-02-11
Rated 4 out of 5 by
Alice 66 from
It's quick and easy
It easy to do, and I like the concept of doing it this way
Date published: 2022-02-11
Rated 2 out of 5 by
HighlyTaxedCustomer from
TurboTax is good...but...
I have used TurbTax for a few years now, and have normally done self file. I still think the fees for this is a bit much, and their advertising is misleading to say the least. They claim free state and federal but there's always a catch that puts you into the Deluxe category, costing a pretty penny for both filings. But it's a tolerable fee I think. The software does make it easy. You just answer questions, and the answers are on the tax forms you received, it's like an open book test. This year I decided to try the option to use an agent to help, mainly because i had some different circumstances and wasn't sure how that would effect my filing, plus stimulus made me nervous to self file. And that cost me almost 400 all in. Which I'm my opinion was totally NOT worth it. Every time I've self e-filed I was done same day, granted it was a long slow process, but that's mostly attribute to my lack of organizational skills and my 1 finger hunt and peck typing method. With agent help it took me over a week. The biggest problem was by the time u was off work and could respond to agent messages, they were off work as well, so I'd have to wait till next day, or in some cases a couple days for a response if the tax prep agent was off work the next day. I think for the money it cost, I should get prompt response within business hours every day of the week. Which unfortunately didn't happen, and drug the process out allot. Also the software pulled incorrect data, and the agent missed it. Luckily I thought something was off, and found the problem. Unfortunately i had to spent several hours using self filing software anyways to find the problem. And despite my original concerns about filing on my own. It really wasn't much different and was easy to do on my own. I considered canceling, and just self filling which would have saved me at minimum a couple hundred dollars. But my tax prep agent did put allot of time in, was kind, and once I pointed out the error, quickly and courteously fixed it. So I decided to finish with the agent. But never again will I do anything but file on my own. Because it's WAY faster, WAY cheaper, and it's not hard at all, just a little time consuming. So I suggest if you can trade a couple hours of your time to save 200-400$ don't use an agent and do it yourself.
Date published: 2022-02-11
Rated 5 out of 5 by
SonaliM from
Pam from TurboTax is awesome!
Pam was really clear and helpful, the full service was amazing.
Date published: 2022-02-11
Rated 5 out of 5 by
LuluBoo from
TurboTax is Great
This was my first time filing and it was honesty so self guided and efficient. I love it here !
Date published: 2022-02-11
Rated 5 out of 5 by
RevAJP from
TurboTax is EXCELLENT!!!
TurboTax is so easy to use, I never had to consult an expert!!! In fact, I made a minor error with a keyboard entry and was rejected. :( TurboTax brought me right to the error and helped me to correct it!!! :) THANK YOU TurboTax for such a wonderful product !!!
Date published: 2022-02-11
Rated 5 out of 5 by
Sara1224 from
Turbo tax is awesome
Easy to use. Filed my taxes super fast. Dont think i will ever go back to a "pro" tax preparer
Date published: 2022-02-11
Rated 5 out of 5 by
Sherri B from
Great
Support was wonderful as I had a question and was answered very quickly.
All TurboTax® Offerings Reviews - Page 14438
Date published: 2022-02-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Tiff 22 from
Awesome
It was great i like how I can do it myself hfgdduts
Date published: 2022-02-11
Rated 5 out of 5 by
onyx02 from
Turbotax is awesome
way better then H r block. I really did not seem hard to do this. So thank you
Date published: 2022-02-11
Rated 5 out of 5 by
vjcluck0112 from
Turbo Tax is AWESOME!!!
I always have a non-stressful experience filing our taxes!
Date published: 2022-02-11
Rated 4 out of 5 by
Alice 66 from
It's quick and easy
It easy to do, and I like the concept of doing it this way
Date published: 2022-02-11
Rated 2 out of 5 by
HighlyTaxedCustomer from
TurboTax is good...but...
I have used TurbTax for a few years now, and have normally done self file. I still think the fees for this is a bit much, and their advertising is misleading to say the least. They claim free state and federal but there's always a catch that puts you into the Deluxe category, costing a pretty penny for both filings. But it's a tolerable fee I think. The software does make it easy. You just answer questions, and the answers are on the tax forms you received, it's like an open book test. This year I decided to try the option to use an agent to help, mainly because i had some different circumstances and wasn't sure how that would effect my filing, plus stimulus made me nervous to self file. And that cost me almost 400 all in. Which I'm my opinion was totally NOT worth it. Every time I've self e-filed I was done same day, granted it was a long slow process, but that's mostly attribute to my lack of organizational skills and my 1 finger hunt and peck typing method. With agent help it took me over a week. The biggest problem was by the time u was off work and could respond to agent messages, they were off work as well, so I'd have to wait till next day, or in some cases a couple days for a response if the tax prep agent was off work the next day. I think for the money it cost, I should get prompt response within business hours every day of the week. Which unfortunately didn't happen, and drug the process out allot. Also the software pulled incorrect data, and the agent missed it. Luckily I thought something was off, and found the problem. Unfortunately i had to spent several hours using self filing software anyways to find the problem. And despite my original concerns about filing on my own. It really wasn't much different and was easy to do on my own. I considered canceling, and just self filling which would have saved me at minimum a couple hundred dollars. But my tax prep agent did put allot of time in, was kind, and once I pointed out the error, quickly and courteously fixed it. So I decided to finish with the agent. But never again will I do anything but file on my own. Because it's WAY faster, WAY cheaper, and it's not hard at all, just a little time consuming. So I suggest if you can trade a couple hours of your time to save 200-400$ don't use an agent and do it yourself.
Date published: 2022-02-11
Rated 5 out of 5 by
SonaliM from
Pam from TurboTax is awesome!
Pam was really clear and helpful, the full service was amazing.
Date published: 2022-02-11
Rated 5 out of 5 by
LuluBoo from
TurboTax is Great
This was my first time filing and it was honesty so self guided and efficient. I love it here !
Date published: 2022-02-11
Rated 5 out of 5 by
RevAJP from
TurboTax is EXCELLENT!!!
TurboTax is so easy to use, I never had to consult an expert!!! In fact, I made a minor error with a keyboard entry and was rejected. :( TurboTax brought me right to the error and helped me to correct it!!! :) THANK YOU TurboTax for such a wonderful product !!!
Date published: 2022-02-11
Rated 5 out of 5 by
Sara1224 from
Turbo tax is awesome
Easy to use. Filed my taxes super fast. Dont think i will ever go back to a "pro" tax preparer
Date published: 2022-02-11
Rated 5 out of 5 by
Sherri B from
Great
Support was wonderful as I had a question and was answered very quickly.
All TurboTax® Offerings Reviews - Page 14438
Date published: 2022-02-11