TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax charged me more than what I owe in tax Turbotax is always advertised as being able to file for free, I didn't have a complicated tax file, just W-2 and interest forms from my bank account. I was charged $130 to file federal and state thinking I was paying for my federal tax, I didn't realize I was paying for their "service" until it was too late. If you have simple taxes don't let them upsell you for stuff you don't need, or you will be paying more for TurboTax than what you owe. I doubt I will be using TurboTax agian,
Date published: 2023-02-13
Rated 5 out of 5 by from Turbo Tax Very easy to understand and use. I love that you can take a picture of W-2 and it's automatically inserted.
Date published: 2023-02-13
Rated 1 out of 5 by from Unimpressed With the "Live Experts" I ended up paying for the Live Expert help package. All I received was an annoyed individual who simply re-clicked and asked if everything was correct. What I needed was an expert who could look into my files and ensure the correct information was being recorded in my tax return. Instead, they rushed through the error messages and told me to re-read the text as if I hadn't already done that. To top it all off, the "Expert" started ignoring my questions towards the end and kept asking for a review when I still had further questions regarding my taxes. I strongly advise against paying for any kind of "Live Expert" future to any individuals who are deciding to file their taxes with TurboTax this year as I deeply regret paying over $200 to have someone simply say re-read things.
Date published: 2023-02-13
Rated 5 out of 5 by from EZ Tax Prep!! I've used turbotax for years. It's a very easy and affordable service. I like that it remembers my info from past years. I will use again.
Date published: 2023-02-13
Rated 5 out of 5 by from awesome awesome. was really easy to use. and very quick thanks
Date published: 2023-02-13
Rated 5 out of 5 by from VERY PLEASED GREAT EXPERIENCE. VERY SIMPLE TO USE AND USER FRIENDLY
Date published: 2023-02-13
Rated 4 out of 5 by from Turbo Tax is Good We had an issue with it doubling our W-2's but was able to easily correct it.
Date published: 2023-02-13
Rated 5 out of 5 by from Turbotax is awesome Turbotax make it so much easier and less complicated with affordable prices. Thanks Turnotax.
Date published: 2023-02-13
Rated 5 out of 5 by from Easy! Super easy and fast to use! Was done in about 20 minutes. I have used Turbotax for 7 years in a row now!
Date published: 2023-02-13
Rated 5 out of 5 by from Easy to file my 2022 tax I love the software step-by-step to instruct me finish my tax return. It's really easy to use.
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 14433
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax charged me more than what I owe in tax Turbotax is always advertised as being able to file for free, I didn't have a complicated tax file, just W-2 and interest forms from my bank account. I was charged $130 to file federal and state thinking I was paying for my federal tax, I didn't realize I was paying for their "service" until it was too late. If you have simple taxes don't let them upsell you for stuff you don't need, or you will be paying more for TurboTax than what you owe. I doubt I will be using TurboTax agian,
Date published: 2023-02-13
Rated 5 out of 5 by from Turbo Tax Very easy to understand and use. I love that you can take a picture of W-2 and it's automatically inserted.
Date published: 2023-02-13
Rated 1 out of 5 by from Unimpressed With the "Live Experts" I ended up paying for the Live Expert help package. All I received was an annoyed individual who simply re-clicked and asked if everything was correct. What I needed was an expert who could look into my files and ensure the correct information was being recorded in my tax return. Instead, they rushed through the error messages and told me to re-read the text as if I hadn't already done that. To top it all off, the "Expert" started ignoring my questions towards the end and kept asking for a review when I still had further questions regarding my taxes. I strongly advise against paying for any kind of "Live Expert" future to any individuals who are deciding to file their taxes with TurboTax this year as I deeply regret paying over $200 to have someone simply say re-read things.
Date published: 2023-02-13
Rated 5 out of 5 by from EZ Tax Prep!! I've used turbotax for years. It's a very easy and affordable service. I like that it remembers my info from past years. I will use again.
Date published: 2023-02-13
Rated 5 out of 5 by from awesome awesome. was really easy to use. and very quick thanks
Date published: 2023-02-13
Rated 5 out of 5 by from VERY PLEASED GREAT EXPERIENCE. VERY SIMPLE TO USE AND USER FRIENDLY
Date published: 2023-02-13
Rated 4 out of 5 by from Turbo Tax is Good We had an issue with it doubling our W-2's but was able to easily correct it.
Date published: 2023-02-13
Rated 5 out of 5 by from Turbotax is awesome Turbotax make it so much easier and less complicated with affordable prices. Thanks Turnotax.
Date published: 2023-02-13
Rated 5 out of 5 by from Easy! Super easy and fast to use! Was done in about 20 minutes. I have used Turbotax for 7 years in a row now!
Date published: 2023-02-13
Rated 5 out of 5 by from Easy to file my 2022 tax I love the software step-by-step to instruct me finish my tax return. It's really easy to use.
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 14433