TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo has been my choice for over 5 yrs. Easy to us for the most part. Sometimes to much duplication of questions. Would like easier method of reaching someone when stuck on a question or form.
Date published: 2021-02-19
Rated 5 out of 5 by from 5 years and going strong! I've used Turbo Tax for 5 consecutive years now and have always liked how intuitive it is in helping me prepare my families taxes. Will continue to use Turbo Tax in the future.
Date published: 2021-02-19
Rated 4 out of 5 by from Stae Tax Confusion Just got an email telling me my state return was rejected. Steps to follow were not clear and I am not sure I got the return corrected.
Date published: 2021-02-19
Rated 5 out of 5 by from Very appreciative of your thoroughness My state return was rejected and you you immediately fixed it.
Date published: 2021-02-19
Rated 5 out of 5 by from AWSOME SERVICE PROFESSIONALS. FANTASTIC SERVICE. I WISH I HAD TRIED SERVICE BEFORE.
Date published: 2021-02-19
Rated 3 out of 5 by from It's Simple but overpriced I use turbo tax but i think the fees are too high!
Date published: 2021-02-19
Rated 5 out of 5 by from Great and awesome Find it easy to understand and use. I have used this program for many years.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo tax easy Great. Exception is if you do not use a computer, but iPad or iPhone, you need to load the TurboTax app to print. Instructions are not clear on this
Date published: 2021-02-19
Rated 1 out of 5 by from Turbo Tax has quite a few problems Overall, it is just ok. there were problems that should have been caught and fixed by Turbo Tax, but I ended up spending a couple of hours fixing said problems. also upon getting ready to send my return, Turbo T had my old land line PH# as my mobile for text . I had put in my mobile number earlier. Why did Turbo T screw this up, I don't know...Also trying to get in touch with a real live person, instead of going round and around with their poor substitute (think dummy) . and wait times oh never mind.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax has our backs have used turbo tax for 5 years never disappointed
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14432
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo has been my choice for over 5 yrs. Easy to us for the most part. Sometimes to much duplication of questions. Would like easier method of reaching someone when stuck on a question or form.
Date published: 2021-02-19
Rated 5 out of 5 by from 5 years and going strong! I've used Turbo Tax for 5 consecutive years now and have always liked how intuitive it is in helping me prepare my families taxes. Will continue to use Turbo Tax in the future.
Date published: 2021-02-19
Rated 4 out of 5 by from Stae Tax Confusion Just got an email telling me my state return was rejected. Steps to follow were not clear and I am not sure I got the return corrected.
Date published: 2021-02-19
Rated 5 out of 5 by from Very appreciative of your thoroughness My state return was rejected and you you immediately fixed it.
Date published: 2021-02-19
Rated 5 out of 5 by from AWSOME SERVICE PROFESSIONALS. FANTASTIC SERVICE. I WISH I HAD TRIED SERVICE BEFORE.
Date published: 2021-02-19
Rated 3 out of 5 by from It's Simple but overpriced I use turbo tax but i think the fees are too high!
Date published: 2021-02-19
Rated 5 out of 5 by from Great and awesome Find it easy to understand and use. I have used this program for many years.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo tax easy Great. Exception is if you do not use a computer, but iPad or iPhone, you need to load the TurboTax app to print. Instructions are not clear on this
Date published: 2021-02-19
Rated 1 out of 5 by from Turbo Tax has quite a few problems Overall, it is just ok. there were problems that should have been caught and fixed by Turbo Tax, but I ended up spending a couple of hours fixing said problems. also upon getting ready to send my return, Turbo T had my old land line PH# as my mobile for text . I had put in my mobile number earlier. Why did Turbo T screw this up, I don't know...Also trying to get in touch with a real live person, instead of going round and around with their poor substitute (think dummy) . and wait times oh never mind.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax has our backs have used turbo tax for 5 years never disappointed
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14432