TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from TURBO TAX MAKES IT EASY TURBO TAX IS VERY SIMPLE AND EASY TO USE AND FOLLOW.
Date published: 2022-02-11
Rated 4 out of 5 by from I've used it every year for the past 8 years! Turbo tax is easy to use. I do it right on my phone. I love that they save all my info so I don't have to keep entering it in every time. I am not a fan of the price though. With easy filing it should be free like some of the walk-in places are. But I don't like going outside so I pay the fee for convenience!
Date published: 2022-02-11
Rated 3 out of 5 by from Turbo Tax went smooth for the most part The only thing that was not easy was finding where to put in my donations for the year.
Date published: 2022-02-11
Rated 5 out of 5 by from Great!!! Easy to use and very informative. Will definitely use this service everybyear
Date published: 2022-02-11
Rated 5 out of 5 by from Wonderful, easier than ever Wonderful new addition. Could not be easier. Love the automatic IRS payment plan option.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax makes filing easy. I have used Turbotax for several years. As my taxable income became more complex I have been very impressed that this product still handled all ther different schedules and work sheets with relative ease.
Date published: 2022-02-11
Rated 5 out of 5 by from It is awsome It was so very easy thank you it was nice to do on my own
Date published: 2022-02-11
Rated 5 out of 5 by from Very Fast ! it was very simple to complete and explain everything
Date published: 2022-02-11
Rated 2 out of 5 by from A disappointing Experience I've used Turbo Tax for probably 15+ years with excellent ease and results. This year, not so much. The federal tax went through as usual and already got my refund! The Rhode Island tax had some chronic glitch that prevented transmitting my return electronically that has taken weeks to get resolved. I spoke to at least 3 Turbo Tax tech people and they didn't have a clue. In desperation, despite being told by Turbo Tax NOT to contact the RI Division of Taxation, I did, and was told that there was nothing wrong or holding ups from their end but they were told Turbo Tax would not be sending returns until after February 15th as there were some issues on that end. I waited about 4 days and though today is 2/11/22, I took a chance and tried to re-submit my RI taxes electronically - SUCCESSFULLY!!
Date published: 2022-02-11
Rated 5 out of 5 by from Great experience Super happy, especially thanks to my call with your representative. She was super helpful.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14431
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TURBO TAX MAKES IT EASY TURBO TAX IS VERY SIMPLE AND EASY TO USE AND FOLLOW.
Date published: 2022-02-11
Rated 4 out of 5 by from I've used it every year for the past 8 years! Turbo tax is easy to use. I do it right on my phone. I love that they save all my info so I don't have to keep entering it in every time. I am not a fan of the price though. With easy filing it should be free like some of the walk-in places are. But I don't like going outside so I pay the fee for convenience!
Date published: 2022-02-11
Rated 3 out of 5 by from Turbo Tax went smooth for the most part The only thing that was not easy was finding where to put in my donations for the year.
Date published: 2022-02-11
Rated 5 out of 5 by from Great!!! Easy to use and very informative. Will definitely use this service everybyear
Date published: 2022-02-11
Rated 5 out of 5 by from Wonderful, easier than ever Wonderful new addition. Could not be easier. Love the automatic IRS payment plan option.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax makes filing easy. I have used Turbotax for several years. As my taxable income became more complex I have been very impressed that this product still handled all ther different schedules and work sheets with relative ease.
Date published: 2022-02-11
Rated 5 out of 5 by from It is awsome It was so very easy thank you it was nice to do on my own
Date published: 2022-02-11
Rated 5 out of 5 by from Very Fast ! it was very simple to complete and explain everything
Date published: 2022-02-11
Rated 2 out of 5 by from A disappointing Experience I've used Turbo Tax for probably 15+ years with excellent ease and results. This year, not so much. The federal tax went through as usual and already got my refund! The Rhode Island tax had some chronic glitch that prevented transmitting my return electronically that has taken weeks to get resolved. I spoke to at least 3 Turbo Tax tech people and they didn't have a clue. In desperation, despite being told by Turbo Tax NOT to contact the RI Division of Taxation, I did, and was told that there was nothing wrong or holding ups from their end but they were told Turbo Tax would not be sending returns until after February 15th as there were some issues on that end. I waited about 4 days and though today is 2/11/22, I took a chance and tried to re-submit my RI taxes electronically - SUCCESSFULLY!!
Date published: 2022-02-11
Rated 5 out of 5 by from Great experience Super happy, especially thanks to my call with your representative. She was super helpful.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14431