TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Big Recommend The whole experience was super fast and easy. I can't even count past 6 and I managed to get it done. I didn't speak with one of the experts, but it was so simple to fill out that I didn't need to; which is a big positive to me because I don't love talking to people. Love how easy it is and I'll definitely use it again in the future. Come through, 2022.
Date published: 2021-03-26
Rated 3 out of 5 by from Good product but problems with customer service I spent substantially more for TurboTax this year than in other years -- there used to be deep discounts available from online retailers, but not this year. As soon as I got the software I loaded it and went right to work on my taxes. When I was just about to file, I was disappointed to learn that the software had not been updated to account for changes made by Congress two weeks earlier. Not only that, but Intuit's online guidance strongly implied that the software had been updated, and/or that Intuit was waiting for Federal guidance (which in fact had already been issued some days earlier) in order to update its software. So I had to delay filing by several days. Not the end of the world, but frustrating. Intuit could have made it a lot less frustrating by being more transparent and giving at least a prediction of when the update would be available.
Date published: 2021-03-26
Rated 5 out of 5 by from I Love Turbo Tax Turbo Tax makes doing Taxes a great deal easier. I really like it.
Date published: 2021-03-26
Rated 5 out of 5 by from Efficiency is nice. easy & convenient ! My friend is going to have me explain some great things about how to file with turbo tax and I will tell him it was fast, easy and simple.
Date published: 2021-03-26
Rated 5 out of 5 by from Excellent Software Expensive, but if you're lazy like me, and want to finish the entire thing in 1 hour. Use this
Date published: 2021-03-26
Rated 5 out of 5 by from OMG! I can't believe how easy this was! I can't believe how easy this was. I wasn't expecting to have to file and then when I realized I was going to have to it was like I pushed one button and before I knew it it was over. Simple as 1 2 3. If I can do this anyone can.
Date published: 2021-03-26
Rated 5 out of 5 by from Long time Turbo Tax User I have been using Turbo Tax for years and I have never been disappointed. I have a unique tax situation living overseas, but Turbo Tax always helps me pay the least tax possible.
Date published: 2021-03-26
Rated 5 out of 5 by from Love Need my money to move to a bigger place so my friend and family is ok
Date published: 2021-03-26
Rated 5 out of 5 by from Easy to use First time filing & everything was thoroughly explained. Good experience
Date published: 2021-03-26
Rated 5 out of 5 by from Been using for years I've been a customer of TurboTax for 8 or 9 years and they seem to improve every year
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 1444
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Big Recommend The whole experience was super fast and easy. I can't even count past 6 and I managed to get it done. I didn't speak with one of the experts, but it was so simple to fill out that I didn't need to; which is a big positive to me because I don't love talking to people. Love how easy it is and I'll definitely use it again in the future. Come through, 2022.
Date published: 2021-03-26
Rated 3 out of 5 by from Good product but problems with customer service I spent substantially more for TurboTax this year than in other years -- there used to be deep discounts available from online retailers, but not this year. As soon as I got the software I loaded it and went right to work on my taxes. When I was just about to file, I was disappointed to learn that the software had not been updated to account for changes made by Congress two weeks earlier. Not only that, but Intuit's online guidance strongly implied that the software had been updated, and/or that Intuit was waiting for Federal guidance (which in fact had already been issued some days earlier) in order to update its software. So I had to delay filing by several days. Not the end of the world, but frustrating. Intuit could have made it a lot less frustrating by being more transparent and giving at least a prediction of when the update would be available.
Date published: 2021-03-26
Rated 5 out of 5 by from I Love Turbo Tax Turbo Tax makes doing Taxes a great deal easier. I really like it.
Date published: 2021-03-26
Rated 5 out of 5 by from Efficiency is nice. easy & convenient ! My friend is going to have me explain some great things about how to file with turbo tax and I will tell him it was fast, easy and simple.
Date published: 2021-03-26
Rated 5 out of 5 by from Excellent Software Expensive, but if you're lazy like me, and want to finish the entire thing in 1 hour. Use this
Date published: 2021-03-26
Rated 5 out of 5 by from OMG! I can't believe how easy this was! I can't believe how easy this was. I wasn't expecting to have to file and then when I realized I was going to have to it was like I pushed one button and before I knew it it was over. Simple as 1 2 3. If I can do this anyone can.
Date published: 2021-03-26
Rated 5 out of 5 by from Long time Turbo Tax User I have been using Turbo Tax for years and I have never been disappointed. I have a unique tax situation living overseas, but Turbo Tax always helps me pay the least tax possible.
Date published: 2021-03-26
Rated 5 out of 5 by from Love Need my money to move to a bigger place so my friend and family is ok
Date published: 2021-03-26
Rated 5 out of 5 by from Easy to use First time filing & everything was thoroughly explained. Good experience
Date published: 2021-03-26
Rated 5 out of 5 by from Been using for years I've been a customer of TurboTax for 8 or 9 years and they seem to improve every year
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 1444