TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from was so easy it was so very very easy, i will use again next year
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax is great!!! The process was quick and easy and FREE!!! I would continue to use Turbotax.
Date published: 2022-02-11
Rated 5 out of 5 by from I have used Turbo Tax for years Turbo Tax was easy to use. Help was needed if I had a question.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo was very helpful and i will use it again I loved using the software its very informative and i would recommend it to my friends
Date published: 2022-02-11
Rated 1 out of 5 by from From $0 charge to $200 charge in no time When you start off this looks like a nice cheap way to file your taxes. before it was over it cost me over $200. Every time you turn around there is an upgrade charge. It cost me $100 to add a 1099MISC which only had a $625 earning on it. I'm not happy.
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax is great especially the live help Live help person was so awesome and helpful walked me right threw the process
Date published: 2022-02-11
Rated 5 out of 5 by from Awesome and great personal help! Turbo Tax is easy to understand and so helpful. Thank you!
Date published: 2022-02-11
Rated 5 out of 5 by from Sweet! Great tool! Saves me money every time. Always gets me the correct tax break.
Date published: 2022-02-11
Rated 1 out of 5 by from Confusing, surprise fees, totals didn't add up. After spending several hours inputting information and avoiding up charges, the system still added 3 different fees adding up to over $120, when I opted for the most basic option every time. After having spent all of this time on the site, my patience had run thin and I wanted to be done with all of it as soon as possible, that's probably how they get a lot of people to pay the over charges. My refund total didn't even show both state and federal refund after Turbo Tax's charge, so I am just hoping that I still get both state and federal refunds. As I recall from last year, if you want to talk to a representative, they bump you up to a more expensive version and after you speak to the rep you are stuck paying that extra fee. I didn't opt into any of that this time, so I received no help but still paying way too much to do a simple tax filing. I would appreciate a call from a rep at no extra charge to clarify my tax return amounts and have the extra charges reimbursed. Hoping the company can make this right.
Date published: 2022-02-11
Rated 5 out of 5 by from Great! Makes taxes easy. My 6th year using! Highly recommended.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14414
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from was so easy it was so very very easy, i will use again next year
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax is great!!! The process was quick and easy and FREE!!! I would continue to use Turbotax.
Date published: 2022-02-11
Rated 5 out of 5 by from I have used Turbo Tax for years Turbo Tax was easy to use. Help was needed if I had a question.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo was very helpful and i will use it again I loved using the software its very informative and i would recommend it to my friends
Date published: 2022-02-11
Rated 1 out of 5 by from From $0 charge to $200 charge in no time When you start off this looks like a nice cheap way to file your taxes. before it was over it cost me over $200. Every time you turn around there is an upgrade charge. It cost me $100 to add a 1099MISC which only had a $625 earning on it. I'm not happy.
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax is great especially the live help Live help person was so awesome and helpful walked me right threw the process
Date published: 2022-02-11
Rated 5 out of 5 by from Awesome and great personal help! Turbo Tax is easy to understand and so helpful. Thank you!
Date published: 2022-02-11
Rated 5 out of 5 by from Sweet! Great tool! Saves me money every time. Always gets me the correct tax break.
Date published: 2022-02-11
Rated 1 out of 5 by from Confusing, surprise fees, totals didn't add up. After spending several hours inputting information and avoiding up charges, the system still added 3 different fees adding up to over $120, when I opted for the most basic option every time. After having spent all of this time on the site, my patience had run thin and I wanted to be done with all of it as soon as possible, that's probably how they get a lot of people to pay the over charges. My refund total didn't even show both state and federal refund after Turbo Tax's charge, so I am just hoping that I still get both state and federal refunds. As I recall from last year, if you want to talk to a representative, they bump you up to a more expensive version and after you speak to the rep you are stuck paying that extra fee. I didn't opt into any of that this time, so I received no help but still paying way too much to do a simple tax filing. I would appreciate a call from a rep at no extra charge to clarify my tax return amounts and have the extra charges reimbursed. Hoping the company can make this right.
Date published: 2022-02-11
Rated 5 out of 5 by from Great! Makes taxes easy. My 6th year using! Highly recommended.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14414