TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Turbo Tax filing rejected. Unable to download full state return when I filed on 2/2/2021. Called your agent tried hard to correct, but was unable to (Support ID 469346043). Called again on 2/16/2021 because California stated they had not received it (ID# 470774125) Agent looked up file and advised me that they had, and I should receive confirmation by end of this week. It is unfortunate that my refund will be delayed by at least 3 weeks. I have used Turbo Tax for over a decade without any problem.. This year is very disappointing and erodes my trust.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is superb! I was easy to follow, easy to file, great help info.
Date published: 2021-02-19
Rated 5 out of 5 by from 7 years-stress free I have been using Turbo Tax for 7 years and it's so EASY! Thank you for an easy cheap way to do taxes
Date published: 2021-02-19
Rated 5 out of 5 by from I can trust them They helped me a second time. I had no idea! I know nothing about taxes. I have trusted them for years
Date published: 2021-02-19
Rated 5 out of 5 by from I LOVE TURBO TAX!!! THE SYSTEM IS VERY EASY TO USE FOR THOSE THAT ARE COMPUTER SAVY OR NOT. VERY ACCURATE.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is awesome!! It was very simple and fast and they did the BEST to get a great refund! I’ve always used them and always will!
Date published: 2021-02-19
Rated 1 out of 5 by from Return Rejected because of software issue Not too thrilled it took 2 weeks to learn that my state return was rejected and then that is was rejected because of an issue with the software, software which I purchased to prevent errors from me trying to do my taxes without software. Obviously a huge miss with whoever does your quality control.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Great I have always had a great experience doing my taxes with TurboTax. Despite the hiccups from the stimulus checks, we were still able to file our taxes in a fast and efficient manner.
Date published: 2021-02-19
Rated 4 out of 5 by from pretty intuitive site is easy to navigate and directions are pretty clear
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax The TurboTax app was extremely user friendly. Much easier than completing a paper return process.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14410
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo Tax filing rejected. Unable to download full state return when I filed on 2/2/2021. Called your agent tried hard to correct, but was unable to (Support ID 469346043). Called again on 2/16/2021 because California stated they had not received it (ID# 470774125) Agent looked up file and advised me that they had, and I should receive confirmation by end of this week. It is unfortunate that my refund will be delayed by at least 3 weeks. I have used Turbo Tax for over a decade without any problem.. This year is very disappointing and erodes my trust.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is superb! I was easy to follow, easy to file, great help info.
Date published: 2021-02-19
Rated 5 out of 5 by from 7 years-stress free I have been using Turbo Tax for 7 years and it's so EASY! Thank you for an easy cheap way to do taxes
Date published: 2021-02-19
Rated 5 out of 5 by from I can trust them They helped me a second time. I had no idea! I know nothing about taxes. I have trusted them for years
Date published: 2021-02-19
Rated 5 out of 5 by from I LOVE TURBO TAX!!! THE SYSTEM IS VERY EASY TO USE FOR THOSE THAT ARE COMPUTER SAVY OR NOT. VERY ACCURATE.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is awesome!! It was very simple and fast and they did the BEST to get a great refund! I’ve always used them and always will!
Date published: 2021-02-19
Rated 1 out of 5 by from Return Rejected because of software issue Not too thrilled it took 2 weeks to learn that my state return was rejected and then that is was rejected because of an issue with the software, software which I purchased to prevent errors from me trying to do my taxes without software. Obviously a huge miss with whoever does your quality control.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Great I have always had a great experience doing my taxes with TurboTax. Despite the hiccups from the stimulus checks, we were still able to file our taxes in a fast and efficient manner.
Date published: 2021-02-19
Rated 4 out of 5 by from pretty intuitive site is easy to navigate and directions are pretty clear
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax The TurboTax app was extremely user friendly. Much easier than completing a paper return process.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14410