TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Vi63 from
they're alright
I was disappointed that the fees were different at the end
Date published: 2022-02-27
Rated 5 out of 5 by
notDon from
Makes taxes easier
Covers all the questions, good online help including chat, other notes, etc; when you need more information
Date published: 2022-02-27
Rated 1 out of 5 by
Michael Cuellar from
Clueless Customer Service
I paid $199 for "tax professionals" to help me but when i called to get help, nobody knew what to do and someone even hung up on me. Turbo tax is an easy software to use but when if you need help, it is pointless
Date published: 2022-02-27
Rated 5 out of 5 by
Ilia Kuryogan from
File confidently and with ease
This is my 8th year using Turbo Tax. I keep coming back because it is simple to use, provides a great measure of confidence that the taxes are filed with appropriate detail, honestly, with the live support when necessary. I also like having my tax history all neatly and completely in one place - my Turbo tax account.
Date published: 2022-02-27
Rated 1 out of 5 by
Hannahm2123 from
This was awful
I have been trying to file my taxes since February 1 I’ve been proceeded to have help from a “expert” and they didn’t do anything. And then proceeded to file everything on my own today and believe that they went through in to check on them 21 days later and realize that they did not go through then having to pay close to $100 to the file them.
Date published: 2022-02-27
Rated 5 out of 5 by
LadyHudson16 from
Up to date to Help!
Turbo Tax has really helped this year with all the changes in the country.... they really helped me feel at ease to hit submit on my return!!!
Date published: 2022-02-27
Rated 5 out of 5 by
Big money grab from
TURBO TAX IS AWESOME
Turbo tax is an easy product to follow. It asked the right questions, up front so you don't have to go through unnecessary steps, such as W2, SSA, Pension. It was like hands free. I recommend turbo tax to all my family and friends.
Date published: 2022-02-27
Rated 5 out of 5 by
DrGeorgeUOP from
Great experience in doing taxes
Really helped to have the chat function to figure out little things
Date published: 2022-02-27
Rated 3 out of 5 by
Zoo Village from
First time user of full service
Maybe next year I would have a better handle on the time expectation.
Date published: 2022-02-27
Rated 5 out of 5 by
Jhamby72 from
Turbo Tax is great
I am a disabled veteran and turbo tax is easy for me to use. My son also used it this year for the first time.
All TurboTax® Offerings Reviews - Page 14408
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Vi63 from
they're alright
I was disappointed that the fees were different at the end
Date published: 2022-02-27
Rated 5 out of 5 by
notDon from
Makes taxes easier
Covers all the questions, good online help including chat, other notes, etc; when you need more information
Date published: 2022-02-27
Rated 1 out of 5 by
Michael Cuellar from
Clueless Customer Service
I paid $199 for "tax professionals" to help me but when i called to get help, nobody knew what to do and someone even hung up on me. Turbo tax is an easy software to use but when if you need help, it is pointless
Date published: 2022-02-27
Rated 5 out of 5 by
Ilia Kuryogan from
File confidently and with ease
This is my 8th year using Turbo Tax. I keep coming back because it is simple to use, provides a great measure of confidence that the taxes are filed with appropriate detail, honestly, with the live support when necessary. I also like having my tax history all neatly and completely in one place - my Turbo tax account.
Date published: 2022-02-27
Rated 1 out of 5 by
Hannahm2123 from
This was awful
I have been trying to file my taxes since February 1 I’ve been proceeded to have help from a “expert” and they didn’t do anything. And then proceeded to file everything on my own today and believe that they went through in to check on them 21 days later and realize that they did not go through then having to pay close to $100 to the file them.
Date published: 2022-02-27
Rated 5 out of 5 by
LadyHudson16 from
Up to date to Help!
Turbo Tax has really helped this year with all the changes in the country.... they really helped me feel at ease to hit submit on my return!!!
Date published: 2022-02-27
Rated 5 out of 5 by
Big money grab from
TURBO TAX IS AWESOME
Turbo tax is an easy product to follow. It asked the right questions, up front so you don't have to go through unnecessary steps, such as W2, SSA, Pension. It was like hands free. I recommend turbo tax to all my family and friends.
Date published: 2022-02-27
Rated 5 out of 5 by
DrGeorgeUOP from
Great experience in doing taxes
Really helped to have the chat function to figure out little things
Date published: 2022-02-27
Rated 3 out of 5 by
Zoo Village from
First time user of full service
Maybe next year I would have a better handle on the time expectation.
Date published: 2022-02-27
Rated 5 out of 5 by
Jhamby72 from
Turbo Tax is great
I am a disabled veteran and turbo tax is easy for me to use. My son also used it this year for the first time.
All TurboTax® Offerings Reviews - Page 14408
Date published: 2022-02-27